● Greeting customers when entering and leaving the premises
● Managing transactions using a cash register
● Balancing the cash register
● Scanning goods and making sure pricing and quantities are accurate
● Accepting payments in cash, credit or check
● Providing change and receipts
● Issuing coupons, vouchers, stamps and gift cards
● Processing returns and refunds, and resolving customer complaints
● Bagging and wrapping purchased goods for safe transport
● Up-selling and cross-selling when appropriate
● Experience with POS systems and cash registers a plus
● Basic computer knowledge
● Good math skills
● Excellent communication skills
Ability to effectively resolve complaints