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Listener Jobs in Austin, TX (NOW HIRING)

Insights Strategist

Austin, TX · On-site

$90K - $150K/yr

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Engagement Manager

Austin, TX · On-site

$110 - $150/hr

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Account Executive, Enterprise

Austin, TX · On-site

$280K - $330K/yr

Background Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews ...

Background Listen Labs is an AI‑powered research platform that helps teams uncover insights from customer interviews in hours -- not months. We help customers analyze conversations, surface themes ...

Listen to short audio clips in Swedish and evaluate them using a defined rubric * * Accurately identify target accents from provided audio samples. * Compare multiple recordings to determine which ...

As a vital member of the team, you will listen thoughtfully, engage with patients in a personable manner, and help shape the future of healthcare delivery. Are you a passionate and personable Nurse ...

Lead Infant Teacher

Austin, TX · On-site

$17 - $21/hr

At Kïdo, we believe great educators Listen, Learn, and Lead. What You'll Do * Provide responsive, nurturing care for infants in a licensed childcare or preschool classroom. * Support infants' social ...

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the Job: * Great pay * Flexible ...

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the Job: * Great pay * Flexible ...

Call Center Associate

Austin, TX · On-site

$50K - $70K/yr

Responsibilities - Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming ...

Use responsive listening to provide appropriate situational responses. * Meet and maintain project goals and efficiency metrics. * Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours ...

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Listener information

See Austin, TX salary details

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How much do listener jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for listener in Austin, TX is $13.58, according to ZipRecruiter salary data. Most workers in this role earn between $8.56 and $16.68 per hour, depending on experience, location, and employer.

What is a listener?

A Listener job typically involves actively engaging with individuals to provide emotional support, guidance, or simply a non-judgmental space for them to express themselves. Listeners may work in professional counseling settings, helplines, or informal peer support roles. The primary responsibility is to attentively hear others, show empathy, and sometimes offer resources or advice. This role is valuable in mental health, customer service, and mediation fields. Effective listening skills, patience, and confidentiality are key to success in this job.

What are the key skills and qualifications needed to thrive in the listener position, and why are they important?

To thrive as a Listener, you need strong active listening skills, empathy, emotional intelligence, and often a background in counseling or social work. Familiarity with call center software, confidentiality protocols, and sometimes certification in crisis intervention or counseling can be required. Exceptional patience, nonjudgmental communication, and resilience under emotional strain are crucial soft skills for this position. These skills help ensure individuals in distress feel heard, supported, and guided appropriately.

What are some common challenges faced by listeners, and how are these typically addressed?

Listeners often encounter emotionally intense conversations with individuals facing stress, grief, or crisis, which can be challenging and emotionally demanding. To address this, organizations typically provide regular supervision, ongoing training in de-escalation and self-care techniques, and opportunities for peer support. Team meetings and debriefing sessions help Listeners process difficult calls and maintain their own well-being. A strong support system and open communication within the team ensures that Listeners feel prepared and confident in handling a variety of complex situations.

Can I get paid to be a listener?

Yes, as a listener, you can get paid through roles such as customer service representatives, mental health support, or call center agents, where active listening is essential. These jobs often require good communication skills, patience, and sometimes specific training or certifications, and may involve remote or in-person work with flexible schedules.

What are the most commonly searched types of Listener jobs in Austin, TX?

The most popular types of Listener jobs in Austin, TX are:

What are popular job titles related to Listener jobs in Austin, TX?

For Listener jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Listener jobs in Austin, TX look for?

The top searched job categories for Listener jobs in Austin, TX are:

What cities near Austin, TX are hiring for Listener jobs?

Cities near Austin, TX with the most Listener job openings:

Infographic showing various Listener job openings in Austin, TX as of August 2026, with employment types broken down into 9% Internship, and 91% Full Time. Highlights an 100% In-person job distribution, with an average salary of $28,247 per year, or $13.6 per hour.

Insights Strategist

Austin, TX • On-site

$90K - $150K/yr

Full-time

Medical, Dental, Vision, Life

Posted 25 days ago


Job description

TL;DR: We're hiring our first Insight Strategist in Austin to help our customers unlock the full value of Listen Labs. You'll partner directly with product, research, and marketing leaders at some of the world's most innovative companies to translate data into decisions.
Background
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Company highlights:
  • World-Class Team: Founded by serial entrepreneurs - Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) - and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
  • Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews - backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
  • Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more - with teams telling us research that used to take six to eight weeks now happens in days.

What You'll Do
  • Build trusted relationships with product, research, and insights leaders - helping them connect the dots between customer feedback and business strategy.
  • Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
  • Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
  • Serve as a strategic partner - proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
  • Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
  • Move fast - balancing high-quality craft with rapid iteration and experimentation.

Who You Are
  • 3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
  • Skilled at analyzing data and telling stories that inspire action - from dashboards to decks.
  • Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
  • Strong communicator who can simplify complex ideas and engage both executives and practitioners.
  • Curious, analytical, and relentlessly focused on helping customers succeed.
  • Thrives in ambiguity and fast-changing environments - no passengers, no politics.

Life at Listen Labs
  • Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
  • Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC - we hire the best and treat them accordingly, with meaningful equity ownership.
    • The range for this role is $90,000 - $150,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
  • Annual Learning Stipend: Books, courses, conferences, coaching, language lessons - almost anything that makes you sharper.
  • Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
  • Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
  • Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
  • Flexible time off: A take-what-you-need vacation policy.
  • We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party - every win is a team win.
  • Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.