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Linux Technical Support Jobs in Michigan (NOW HIRING)

365 Retail Markets

Technical Support Specialist

Troy, MI · On-site

$47K/yr

Provide technical system and user support by responding to calls and email requests for technical ... Proficient with Ubuntu or other Linux distribution highly desired * Solid understanding of mobile ...

365 Retail Markets

Technical Support Specialist

Troy, MI · On-site

$47K/yr

Provide technical system and user support by responding to calls and email requests for technical ... Proficient with Ubuntu or other Linux distribution highly desired * Solid understanding of mobile ...

Dynetics

Application Engineer

Troy, MI · On-site

Candidate must have an understanding of operating systems like Windows NT/2000 and Linux. Technical ... The position requires travel to customer sites to setup equipment, train customers and support ...

Centroid Systems, Inc.

Oracle Linux Engineer

Troy, MI · On-site

Support virtualization technologies including Oracle Linux KVM, VMware, Solaris LDOMs, and Solaris ... Communicate technical information effectively, both verbally and in writing. * Use a Windows based ...

Centroid Systems, Inc.

Oracle Linux Engineer

Troy, MI · On-site

Support virtualization technologies including Oracle Linux KVM, VMware, Solaris LDOMs, and Solaris ... Communicate technical information effectively, both verbally and in writing. * Use a Windows based ...

Dynetics

Application Engineer

Troy, MI

Candidate must have an understanding of operating systems like Windows NT/2000 and Linux. Technical ... The position requires travel to customer sites to setup equipment, train customers and support ...

Navtech, Inc.

Senior Linux Administrator

Lansing, MI · On-site

... and support 7 years Experience installing, configuring, and administering Red Hat Enterprise Linux 7 years Experience resolving intermediate technical issues with Configuration Management and ...

Expeditors

IT Support Associate I

Romulus, MI · On-site

Document technical solutions and contribute to the knowledge base for recurring issues ... CompTIA, Cisco, Microsoft, VMware, Linux Additional Information Expeditors offers excellent ...

Kla

Sr. HPC Systems Architect (Linux)

Ann Arbor, MI · On-site

$129K - $220K/yr

... meeting technical and schedule commitments * Support the design, release, and transition of new ... Advanced Linux systems knowledge (PXE/netboot, systemd, HA concepts) * Solid networking ...

Orbotech

Sr. HPC Systems Architect (Linux)

Ann Arbor, MI · On-site

$129K - $220K/yr

... meeting technical and schedule commitments * Support the design, release, and transition of new ... Advanced Linux systems knowledge (PXE/netboot, systemd, HA concepts) * Solid networking ...

KLA

Sr. HPC Systems Architect (Linux)

Ann Arbor, MI · On-site

$129K - $220K/yr

... meeting technical and schedule commitments * Support the design, release, and transition of new ... Advanced Linux systems knowledge (PXE/netboot, systemd, HA concepts) * Solid networking ...

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Linux Technical Support information

See Michigan salary details

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How much do linux technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for linux technical support in Michigan is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.53 per hour, depending on experience, location, and employer.

Are Linux Technical Support jobs in demand?

Linux Technical Support jobs are in steady demand due to the widespread use of Linux in servers, cloud computing, and enterprise environments. Employers seek professionals with skills in troubleshooting, command-line tools, and certifications like CompTIA Linux+ or LPIC to maintain and support Linux systems.

Does Linux have tech support?

Linux technical support is available through various channels, including official vendor support for enterprise distributions, community forums, and online documentation. Many Linux distributions offer paid support options, while community-based support relies on user forums and knowledge bases. Certifications like CompTIA Linux+ can also help demonstrate expertise in providing Linux support.

Is IT hard to get a Linux Technical Support job?

Securing a Linux Technical Support position typically requires a solid understanding of Linux operating systems, troubleshooting skills, and familiarity with tools like command-line interfaces and network configurations. While some entry-level roles are available, more advanced positions often demand certifications such as CompTIA Linux+ or LPIC, along with relevant experience.
Infographic showing various Linux Technical Support job openings in Michigan as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $48,488 per year, or $23.3 per hour.

Technical Support Specialist

Troy, MI • On-site

365 Retail Markets
Software Development • 501 - 1,000 employees
Learn more about 365 Retail Marketsexternal

$47K/yr

Full-time

Re-posted 22 days ago

Job description

365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.
As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.
This position is located within the Support Department of 365 Retail Markets, and reports to the Support Supervisor. You will play a key role in ensuring that our clients receive a consistent and exceptionally positive experience at all times. Your primary role will focus on maintaining uninterrupted, optimal performance of the 365 product suite at all times across a diverse installation base. You should enjoy tackling unobvious problems, working with time-sensitive clients of varying technical expertise, and in implementing systemic solutions that ensure localized issues are not repeated.
Responsibilities
  • Provide technical system and user support by responding to calls and email requests for technical support in a timely manner
  • Diligently manage client cases within Zendesk, and communicate any perceived delays to management immediately upon identification
  • Document, track, and monitor problems to ensure a timely resolution and appropriate follow-up with clients
  • Assess issues and escalate, if needed, to higher levels of client support
  • Resolve technical problems, detect patterns of issues, and communicate via the defined escalation path (including services leadership) regarding persistent issues
  • Assist other department employees in troubleshooting difficult or time-sensitive problems
  • Configure client equipment both locally and remotely
  • Maintain your knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and professional certifications
  • Contribute to continuous improvement of the client experience by providing suggestions for the betterment of technical practices
  • Workweek includes Saturday & Sunday shift in schedule, with 2 days off during the weekdays
  • Other duties as assigned by Supervisor

Requirements
  • 1-2 years experience handling high-end clients with the ability to demonstrate proper service recovery steps or a commensurate combination of education, certifications, and experience
  • Proficient with Ubuntu or other Linux distribution highly desired
  • Solid understanding of mobile environments including Android and iOS, including development and logging tools
  • Solid understanding of Windows 10 environment including device drivers, event viewer, and error reporting
  • Experience working with advanced software issues that require root cause analysis
  • Experience maintaining small networks. Network+ a bonus, but not necessary
  • Exposure to SQL commands a bonus
  • Able to work independently and efficiently to meet deadlines
  • Able to promptly answer support related email, phone calls and other electronic communications
  • Self-motivated, detail-oriented and organized
  • Ability to learn new technologies quickly and deal with ambiguity
  • Proficient in Internet related applications such as email clients, FTP clients and web browsers
  • Proficient in the entire Microsoft Office suite (Word, Excel, Outlook, PowerPoint)
  • Excellent communication (oral and written), interpersonal, organizational, and presentation skills using appropriate vocabulary and grammar to obtain and convey information

Salary Description
47000

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