ZipRecruiter

Log In

1

Linux Technical Support Engineer Jobs in Austin, TX

Brivo

Technical Support Agent (Video)

Austin, TX · On-site

$19 - $21/hr

... Engineering Teams Testing and evaluating new technologies Developing camera support files ... Intermediate knowledge of Linux * Minimum of two years of relevant experience Job Benefits Why Work ...

IPsoft

LINUX PLATFORM ENGINEER (2PM-11PM)

Austin, TX · On-site

We globally support a wide range of enterprise customers, service providers and telecommunications ... Engineer to support our IPcenter toolset! In A Typical Day You Will: Install and configure Linux ...

Socket.dev

Support Engineer

Austin, TX · On-site

$60 - $80/hr

Technical Support: * Provide technical support for our enterprise customers and partners via phone ... Programming languages (Python, JSON, JavaScript, etc.) interaction with a REST API (synchronously ...

Brivo

IT Support Engineer

Austin, TX · On-site

Drive smooth technical onboarding and offboarding processes, ensuring zero-day readiness for new ... Diagnose and resolve complex hardware, operating system (macOS, Windows, Linux), and enterprise ...

LogicMonitor

Premier Support Engineer

Austin, TX · On-site

Provide technical support to LogicMonitor Premier Support customers via chat, ticket, and phone ... Linux, Windows, network administration, including IT help desk support, or IT operations. * ...

LogicMonitor

Premier Support Engineer

Austin, TX · On-site

Provide technical support to LogicMonitor Premier Support customers via chat, ticket, and phone ... Linux, Windows, network administration, including IT help desk support, or IT operations. * ...

Cesna Recruitment

SAS Data Engineer- Linux

Austin, TX · On-site

$100 - $125/hr

Offer technical support for optimizing HPC, Kubernetes, Greenplum, and GPU server configurations ... Strong Linux administration and troubleshooting skills (RHEL/CentOS/Ubuntu) * Experience with ...

Siemens AG

Applications Support Engineer

Austin, TX · On-site

$125 - $150/hr

... technical presentations, training, evaluation and competitive benchmarking. You will part of the ... Knowledge of Windows and Linux OS * Self-motivated, flexible, self-disciplined, and comfortable in ...

New

Rippling

Product Support Engineer

Austin, TX · On-site

$80 - $100/hr

Lead technical investigation and coordinate cross-team response during Sev1/Sev2 production ... Work closely with Support, Architecture, and Engineering teams to drive system improvements and ...

SimpliGov

Technical Support Specialist

Austin, TX · Remote

The Technical Support Specialist supports SimpliGov's SaaS platform while protecting the ... Partner with Engineering and Product tovalidatedefects, assess customer impact, and track ...

previous page

Showing results 41-60

All JobsLinux Technical Support Engineer JobsLinux Technical Support Engineer Jobs in Austin, TX

Linux Technical Support Engineer information

See Austin, TX salary details

$37.2K

$78.3K

$118.4K

How much do linux technical support engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for linux technical support engineer in Austin, TX is $78,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $97,600.00 per year, depending on experience, location, and employer.

What is a Linux technical support engineer?

A Linux Technical Support Engineer is an IT professional who specializes in installing, configuring, maintaining, and troubleshooting Linux-based systems and servers. They provide technical support to users and organizations, resolve system issues, ensure system stability, and often assist with system upgrades and security configurations. Their role may also involve monitoring system performance, responding to incidents, and creating documentation for system processes. Linux Technical Support Engineers play a critical role in maintaining the reliability and security of IT infrastructure, especially in enterprises that rely on Linux environments.

What are the key skills and qualifications needed to thrive as a Linux technical support engineer?

To thrive as a Linux Technical Support Engineer, you need a strong understanding of Linux operating systems, troubleshooting skills, and a relevant degree or certification such as RHCE or CompTIA Linux+. Familiarity with ticketing systems, shell scripting, network diagnostics tools, and remote access utilities is typically required. Excellent problem-solving abilities, patience, and effective communication skills help you deliver clear technical support and collaborate with team members. These skills are crucial to quickly resolving complex technical issues and ensuring system reliability for users and clients.

What are some common challenges faced by Linux technical support engineers, and how can they be addressed?

Linux Technical Support Engineers often encounter challenges such as troubleshooting complex system issues, managing diverse distributions, and supporting users with varying technical backgrounds. Staying up-to-date with the latest Linux developments and maintaining strong documentation practices can help address these hurdles. Additionally, effective communication with both technical and non-technical team members is essential, as is collaborating with developers and system administrators to resolve escalated issues efficiently.

What is the difference between Linux Technical Support Engineer vs Linux System Administrator?

AspectLinux Technical Support EngineerLinux System Administrator
CertificationsLinux+, LPIC, CompTIA certificationsLinux+, LPIC, RHCE certifications
Work EnvironmentCustomer support, helpdesk, troubleshootingServer management, system configuration, maintenance
Primary FocusDiagnosing and resolving technical issuesDeploying, configuring, and maintaining Linux servers
Industry UsageIT support, tech companies, service providersData centers, enterprise IT, hosting providers

While both roles require Linux certifications and involve working with Linux systems, the Linux Technical Support Engineer primarily focuses on troubleshooting and resolving user issues, often in a support or helpdesk setting. In contrast, the Linux System Administrator manages and maintains Linux servers, ensuring their optimal performance and security. Understanding these differences helps job seekers align their skills with the right role.

Technical Support Agent (Video)

Austin, TX • On-site

Brivo
IT Services • 51 - 200 employees
Learn more about Brivoexternal

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Description
Overview

This is a high-volume, call-center-based role that demands a foundational understanding of electronics, networking, and a passion for solving problems hands-on. This position is based at our Austin, TX headquarters. The available shifts are Monday through Friday with the opportunity for occasional overtime on Saturdays and Holidays.  

Key Responsibilities
Accepting support requests from several channels (chat, phone, email)
Effective management of multiple cases using the Zoho Desk ticketing system
Providing support to the Inside Sales and Sales Engineering Teams
Testing and evaluating new technologies
Developing camera support files
Performing other duties as assigned

Skills, Knowledge & Expertise

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Professional and pleasant telephone manner
  • Ability to explain technical issues to technical and nontechnical employees and customers
  • Strong analytical and problem-solving skills
  • Proficient with or the ability to quickly learn an array of hardware and software
  • Intermediate knowledge of networking
  • Intermediate knowledge of Linux
  • Minimum of two years of relevant experience

Job Benefits
Why Work for Us?: 

Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.

Why Your Work Matters

Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.

  • The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security. 
  • Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.