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The Metropolis Performing Arts Centre is a 501(c)(3) nonprofit organization located in the heart of downtown Arlington Heights. It houses a 329-seat theatre space, as well as a full school of performing arts that includes drama, dance, and music lessons. We have a collaborative, fast-paced work environment staffed with professionals who love the arts.
Job Summary:
Metropolis is currently seeking a Beverage Server/Bartender to join the Audience Services team. Our lobby bar is open 30 minutes before each performance, as well as during the intermission of the performance.
Responsibilities:

• Completion of Basset Certification program and Food Handling Certification program (certifications must be renewed every 3 years)
• Sell alcoholic and non-alcoholic beverages to patrons while complying with guidelines learned during the Basset and Food Handling Certification program
• Demonstrate vigilance in checking IDs to ensure compliance with local and state laws regarding the sale of alcoholic beverages
• Maintain the appearance of the service bar
• Provide superb customer service to all persons who enter the space
• Communicate and problem-solve with Front of House employees.
• Complete inventory, reporting, and cash handling, as well as pulling reports from credit card machines. Use the Square point of sale system.
• Handle stressful situations calmly, rationally, and tactfully
• Communicate inventory needs with the Audience Services Director and Supervisor
• Complete thorough cleaning of the bar and bar items following every shift, including mopping as needed
• Be aware of patron conditions to avoid over-serving
• Demonstrate PERFORM values of Metropolis and create an inclusive/accessible environment for all
• Complete other duties as assigned by the Audience Services Director, Executive Director, or Artistic Director

Qualifications:
 

• Be at least 21 years of age
• 1-3 years’ prior bartending experience preferred
• High School diploma preferred
• Good communication skills to interact positively with patrons and co-workers
• Bartenders may need to lift up to 25 pounds during a shift

Schedule:

• Part-time, flexible scheduling
• Most performances take place Thursday- Saturday evenings, and Saturday-Sunday afternoons.  There will be some weekday performances at times.
• Evening and weekend availability, year-round, is necessary. This includes all holidays except Thanksgiving, Christmas, and New Year’s Day. Audience Services staff will rotate holiday shifts-employees are not expected to work every holiday.
• There will be performances Thanksgiving weekend, Christmas Eve, and New Year’s Eve.

Metropolis Performing Arts Centre is committed to diversity and inclusion in the workplace, provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, leaves of absence, compensation, and training. All offers of employment are contingent upon the successful completion of a background check.

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