Job Description: Task Force Front Office AgentLocation: Fort Lauderdale, FL, 33301Skills Required:
- Task Force Front Office Agent experience
- Lightspeed Sheraton experience
- Ability for immediate travel and return
Job Responsibilities:
The Task Force Front Office Agent will be responsible for providing exceptional customer service to guests, handling check-ins and check-outs, managing reservations, and ensuring the smooth operation of the front office. The ideal candidate will have experience with Lightspeed Sheraton and be able to travel at a moment's notice.
Additional responsibilities include:
- Assisting guests with inquiries and requests
- Handling cash and credit card transactions
- Maintaining a clean and organized front desk area
- Collaborating with other hotel departments to ensure guest satisfaction
Qualifications:
- Prior experience as a Task Force Front Office Agent
- Proficiency with Lightspeed Sheraton software
- Excellent communication and customer service skills
- Ability to work well under pressure and in a fast-paced environment
- Flexibility to travel on short notice