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Lightspeed Customer Service Jobs (NOW HIRING)

Lightspeed DMS

Project Manager

South Jordan, UT

Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer ...

Lightspeed Systems

Administrative Assistant

$18.50 - $24.75/hr

... or customer service role. * Strong organizational skills with excellent attention to detail ... With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth ...

Lightspeed DMS

Sr Accountant

South Jordan, UT · On-site

$70K - $88K/yr

Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer ...

Lightspeed Systems

Renewal Specialist

Austin, TX · On-site

Does the idea of delivering exceptional client service and building lasting relationships motivate you? We're seeking a Customer Success Renewal Specialist to join our growing team! Lightspeed ...

Lightspeed DMS

Sr Software Engineer

South Jordan, UT · On-site

$116K - $154K/yr

Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer ...

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Lightspeed Customer Service information

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How much do lightspeed customer service jobs pay per year?

As of Sep 8, 2026, the average yearly pay for lightspeed customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Lightspeed Customer Service jobs?

For Lightspeed Customer Service jobs, the most frequently searched job titles are:

Business Development Rep

Lightspeed DMS

South Jordan, UT • On-site

Full-time

Re-posted 22 days ago

Job description

Company Overview:
Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.
Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.
Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.
As a Business Development Rep (BDR), you will play a crucial role in driving the growth of our SaaS solutions. Your primary responsibility will be to identify and qualify potential customers, build relationships, and generate new business opportunities. You will work closely with the sales and marketing teams to ensure a seamless transition from lead generation to sales closure.
What you'll do:
Inbound Lead Generation -20%
  • Track inbound inquiries and engage with prospects in a timely manner to maximize interest and conversion potential.
  • Qualify marketing leads to understanding their challenges, priorities, and readiness. Gather insights into authority, needs, urgency, and decision-making processes to ensure a smooth handoff to Sales Executives.
  • Follow up with prospects who interact with marketing campaigns (e.g., content downloads, email clicks, webinar attendees, event registrations, or event presentation attendees). Evaluate their needs and interest levels, nurturing them until they are ready for a meeting.

Outbound Lead Generation - 80%
  • Research target accounts by analyzing companies within our Ideal Customer Profile (ICP) to understand their dealer management challenges, goals, and how our solutions can address their needs.
  • Perform contact discovery by identifying the right decision-makers and key influencers within the dealership.
  • Use Salesforce and our sales engagement tool to execute a mix of personalized emails, calls, and LinkedIn activities. Introduce, nurture, and educate prospects on Lightspeed solutions.
  • Ensure qualification targets/ objectives are achieved monthly, quarterly, and annually.

What you should have:
Qualifications:
  • Bachelor's degree in Business, Marketing, or relative experience
  • 2+ years of proven experience in sales or business development, preferably in the SaaS industry.
  • Motivated individual who thrives in fast-paced environments and demonstrates a proven ability to initiate conversations and build lasting relationships.
  • Exceptional verbal and written communication skills, with the ability to craft personalized emails and effectively convey how our solutions meet the unique needs of each prospect.
  • Proficient with CRM platforms and prospecting tools such as Salesforce, HubSpot, Outreach, ZoomInfo, and LinkedIn Sales Navigator, with a willingness to learn new technologies.
  • A collaborative mindset with a commitment to contribute to team goals and foster a shared sense of success.

Inclusion and Diversity at Lightspeed:
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement:
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note:
Applicants must be authorized to work in the U.S.
Ready to apply?
Take the next step in your career-apply today and join a team where your skills will make an impact!

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