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Life Alert Customer Service Jobs in Kansas (NOW HIRING)

Alert 360

Security Sales Consultant

Wichita, KS · On-site

$76K - $100K/yr

Communicate with customers and leads to identify and understand product or service needs ... Life insurance * Paid time off * Paid training * Referral program * Retirement plan * Tuition ...

TEKsystems

Customer Service Representative

Olathe, KS · On-site

$20/hr

Customer Service Representative (Entry-Level) Position Summary We are seeking a customer-focused ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...

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Life Alert Customer Service information

See Kansas salary details

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How much do life alert customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for life alert customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a Life Alert Customer Service?

A Life Alert Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and responding to emergency alerts. Representatives provide support to users, family members, and caregivers to ensure they understand how the Life Alert system functions. The role requires strong communication skills, compassion, and the ability to remain calm under pressure. Employees may also handle account management tasks, such as updating customer information or processing service requests.

What are the typical daily responsibilities for a Life Alert Customer Service representative?

Life Alert Customer Service representatives handle incoming calls from subscribers who may be experiencing emergencies or have questions about their services. They quickly assess each caller’s needs, provide reassurance, and follow established protocols to dispatch emergency assistance or offer guidance. Additionally, they document all interactions, update client information, and collaborate with supervisors and emergency response teams to ensure effective support. The role involves attentiveness to detail, the ability to multitask, and a commitment to delivering calm, compassionate service during high-stress situations.

What are the key skills and qualifications needed to thrive in the Life Alert Customer Service position, and why are they important?

To thrive as a Life Alert Customer Service representative, you need strong communication skills, attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and emergency response protocols is typically required. Compassion, patience, and active listening set top performers apart in this role. These abilities are crucial for providing prompt, accurate assistance to individuals in urgent or stressful situations, ensuring their safety and peace of mind.

What are popular job titles related to Life Alert Customer Service jobs in Kansas?

For Life Alert Customer Service jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Life Alert Customer Service jobs in Kansas look for?

The top searched job categories for Life Alert Customer Service jobs in Kansas are:

Life Alert Customer Service jobs near you
Infographic showing various Life Alert Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Security Sales Consultant

Alert 360

Wichita, KS • On-site

$76K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Alert 360 rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

17th of 117 rated security

Job description

Alert 360 is honored to be recognized once again as a "Best Place to Work" by The Journal Record's annual Reader Rankings!

$3,600 guarantee over the first two months!

New home leads & training provided!

Top Reasons to Work at Alert 360:

  • Unlimited earning potential & monthly bonuses
  • Competitive compensation plan
  • Fun & flexible schedule
  • We offer FULL BENEFITS (medical, dental, vision, life, 401K with match)
  • W-2 employee
  • Ongoing training
  • Security in your own home
  • Great organizational culture & reputable company with 50 years in the business!

Position Summary:

The Outside Sales Consultant is a sales position that acts as the face of Alert 360 to sell Security, Smart Home Automation, and Video Monitoring camera solutions to both residential and business customers.

Our Promise to You:

Alert 360 does everything we can to help you meet your personal success goals. All you need is self-motivation, work ethic, ambition, and drive. Alert 360 provides you the product knowledge, sales training and consistent support for everything else.

    Qualifications:

    • Builds and maintains a network of sources from which to identify new sales leads.
    • Outside sales, inside sales, B2B or door knocking experience a PLUS!
    • Highly motivated in order to achieve personal and company goals.
    • Desire and drive to make money and be successful
    • Communicate with customers and leads to identify and understand product or service needs; identifies and suggests products and services to meet those needs.
    • Ability to close significant transactions by meeting face to face with potential or existing customers.
    • Excellent customer relationship-building skills, have solid interpersonal skills, and are not averse to change or difficult situations.
    • You must be able to perform basic math and perform daily tasks from iPad or smart phone.

    Requirements:

    • Comfortable working for 100% commission.
    • High school diploma or GED equivalent is preferred.
    • Must be 18 years of age or older.
    • Must be able to pass a drug screen and background check
    • Must have reliable transportation with a good driving record, valid driver’s license and current vehicle insurance.
    • Weekend and evening availability
    • Must have good written and verbal communication skills.

    The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All leads provided may vary and are not guaranteed.

    Job Type: Full-time

    Salary: $76,200.00 - $100,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Paid training
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Compensation package:

    • Bonus pay
    • Commission only
    • Uncapped commission

    Schedule:

    • Evenings as needed
    • Every weekend
    • Monday to Friday

    What Alert 360 employees say

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