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Lien Resolution Analyst Jobs in Connecticut (NOW HIRING)

Orion Placement

Construction Attorney

Rocky Hill, CT · On-site +1

$100K - $150K/yr

Handle sophisticated construction law matters involving contracts, lien claims, bond claims, delays ... Manage construction matters independently from inception through resolution * Work collaboratively ...

All JobsLien Resolution Analyst JobsLien Resolution Analyst Jobs in Connecticut

Lien Resolution Analyst information

What is a lien resolution analyst?

A Lien Resolution Analyst is a professional who helps resolve and negotiate liens, typically in legal or insurance contexts, such as when settling personal injury claims. They review and analyze lien claims from entities like healthcare providers, Medicare, or Medicaid to ensure their validity and negotiate reductions or settlements as needed. Their primary goal is to ensure that lien holders are paid appropriately while maximizing the net recovery for the client. Lien Resolution Analysts work closely with attorneys, insurance companies, and lien holders to efficiently handle the lien resolution process.

What are some common challenges a lien resolution analyst faces when handling complex cases?

As a Lien Resolution Analyst, one of the primary challenges is navigating intricate legal and regulatory requirements while managing multiple liens with varying priorities. Analysts often need to communicate with insurance companies, healthcare providers, attorneys, and government agencies to gather accurate information and negotiate fair settlements. Balancing tight deadlines, high caseloads, and evolving case details requires strong organizational skills and attention to detail. Successfully resolving disputes and ensuring compliance while maintaining positive relationships with stakeholders is key to excelling in this role.

What is the difference between Lien Resolution Analyst vs Title Examiner?

AspectLien Resolution AnalystTitle Examiner
Required credentialsTypically requires knowledge of lien laws, certifications in title or real estate, and analytical skillsRequires knowledge of title laws, real estate principles, and often a title insurance license
Work environmentWorks in legal, financial, or real estate settings, often in offices or remoteWorks mainly in title companies, law firms, or real estate offices
Employer and industry usageUsed in mortgage, legal, and real estate industries for resolving liens and claimsUsed in real estate, title insurance, and legal industries for verifying property titles

The main difference is that a Lien Resolution Analyst focuses on resolving liens and claims against properties, often involving legal and financial analysis. A Title Examiner verifies property titles to ensure clear ownership. Both roles require knowledge of real estate laws but serve different functions within the real estate and legal industries.

What are the key skills and qualifications needed to thrive as a lien resolution analyst, and why are they important?

To thrive as a Lien Resolution Analyst, you need a solid understanding of legal and financial concepts related to liens, strong analytical skills, and a relevant degree such as in finance, business, or law. Familiarity with lien management software, case management systems, and proficiency in Microsoft Office are typically required, along with knowledge of healthcare or insurance regulations. Excellent attention to detail, problem-solving abilities, and clear communication skills help analysts effectively negotiate and resolve lien claims. These competencies are vital for ensuring accurate lien resolution, minimizing financial risk, and supporting efficient case settlements.
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Infographic showing various Lien Resolution Analyst job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, 6% Hybrid, and 13% Remote job distribution.

Strategy Attorney - Lien Resolution Strategy Coach

SYNERGY SETTLEMENT SERVICES, INC.

Hartford, CT • On-site

$125K - $175K/yr

Full-time

Posted 8 days ago

Job description

Description:

The Lien Resolution Strategy Coach will oversee negotiation strategies, ensure efficient file progress, and support team members in achieving successful outcomes for our clients. This role includes active involvement in the resolution of complex subrogation cases, providing coaching, training, and development, and establishing best practices across the team. The Lien Resolution Coach will also collaborate with leadership across departments to promote unity and address interdepartmental challenges. Demonstrating alignment with our core values of Professionalism, Respect, Integrity, Dedication, and Empathy (PRIDE), the Lien Resolution Strategy Coach sets the standard for excellence in service delivery.

Requirements:

Primary Duties:

The duties and responsibilities of this position include but are not limited to those listed below. These duties and responsibilities may be modified at any time by Management. Modifications will be in writing and will be acknowledged by both parties.

1. Negotiation Strategy Development and Escalation. Develop and guide negotiation strategies to secure favorable reductions, resolve escalated issues, and intervene in challenging cases to ensure client satisfaction.

2. Team Coaching, Training, and Development. Provide coaching and training to team members, maintain a negotiations manual, standardize policies, and foster continuous improvement through shared insights and strategies.

3. Workflow and Quality Oversight. Monitor workflows, review files, ensure adherence to procedures, and implement improvements to boost team productivity and maintain quality standards.

4. Communication. Engage with clients, sales team, and other departments to provide consultations, demonstrate expertise, and ensure professional communication.

5. Process and Resource Optimization. Utilize tools and dashboards, ensure accurate documentation, and audit claim summaries while adhering to policies and procedures.

6. Industry Knowledge and Professional Development. Stay updated on industry trends and legal changes to share insights with the team to enhance effectiveness and maintain competitive expertise.

7. Personal File Handling: Independently manage assigned caseloads, utilizing tools such as RYG and PowerBI to track progress, respond to escalations, and craft compelling, research-driven arguments tailored to each case for resolution.

8. Leadership: Foster a collaborative and supportive team environment by promoting professional growth, maintaining policies and procedures, participating in leadership meetings, and coordinating with departments to develop documentation and training materials.


Key Performance Indicators (KPI):

1. Conversion Rate: Achieve a conversion rate of 20% or higher

2. Quality Score: Maintain a quality score of 45 or higher on case reviews

3. Revenue Realization: Achieve at least 85% of Estimated Fee target

4. Customer Satisfaction: Maintain an average Customer Voice Score of 9.5 or higher on customer feedback surveys

5. Resolution Reduction Success Rate: Reduction achievement rate once reviewed

6. Service Completion Time: Time to service complete after review

7. Internal Team Satisfaction: Maintain or improve an internal lien team satisfaction survey score


Requirements:

  • Proficient with Microsoft Office Suite including Word and Excel
  • Professional attitude and demeanor with strong interpersonal and relationship-building skills to communicate effectively with clients and internal team members
  • Strong leadership, organizational, and time management skills to lead and direct internal team and manage client expectations
  • Collaborate effectively with cross-functional teams
  • High attention to detail and follow-up with a focus on efficiency and accuracy
  • Strategic thinker with an aptitude for identifying opportunities and advocating for change by creatively analyzing data to make informed decisions
  • Managing multiple tasks and prioritizing effectively in a fast-paced environment.


Education and/or Experience:?

  • Bachelor’s Degree in a related field such as Legal Studies, Business Administration, Healthcare Administration, or a similar discipline.
  • Juris Doctor (JD) Degree or Paralegal Certification is highly preferred due to the legal nature of the work.
  • Courses or certifications in Negotiation and Conflict Resolution can be advantageous.
  • At least 7 years of demonstrated knowledge and experience in lien resolution.

Competitive Compensation Package - includes base, production bonus, MBO's