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Service Technician – Full Job Description

Who We Are

CDL Mechanical’s Mission:

As a family-owned and operated company, we’re dedicated to putting our customers first by delivering exceptional solutions through proactive service, built on a foundation of trust, integrity, and lasting quality

At CDL Mechanical, we’re more than just a company — we’re a family of passionate individuals committed to delivering exceptional, honest service. Our team takes pride in making a difference every day, and we ensure our employees feel valued and supported. With approachable managers and a collaborative environment, your skills and dedication will thrive here. Discover a workplace where integrity, service, and growth come together to create a truly rewarding career.

What We are Looking for:

We’re seeking an experienced Residential HVAC Service Technician with a minimum of 2 years of hands‐on service experience in diagnostics and troubleshooting. The ideal candidate brings a solid understanding of residential HVAC systems and service processes, along with strong skills in customer service and sales.

Job Title: Service Technician

Work Hours: Monday through Friday

· 40+ hours per week

· Overtime available

· Once a month on-call rotation, dispatched from home

Pay Range: $70,000 - $150,000 per year. Uncapped earning potential

Pay Type: Hourly + Commission & Bonus Potential

Benefits

· Competitive pay with a focus on work–life balance

· Generous paid time off plus paid holidays

· Comprehensive training to support your success

· Company-provided vehicle, gas card, and uniforms

· Ongoing training, mentorship, and career development

· A fun, positive, and supportive team atmosphere

· Clear opportunities for growth and advancement

What We Offer

· Start your day from home — we pay you to drive to your first call!

· Tool Leasing Program to keep you equipped without the upfront cost

· Proud to be a Lennox Premier Dealer and Award Winner

· Access to dealer training with Lennox, NCI, ACCA, and more

· Opportunities to earn industry certifications such as NATE, HVAC Excellence, and NCI

What Your Day Looks Like:

As a Residential HVAC Service Technician, you will:

Technical Expertise

· Perform service, repair, and maintenance on residential HVAC systems.

· Assess the overall condition of systems, troubleshoot malfunctions, and determine necessary repairs.

· Provide written recommendations to improve system performance and efficiency.

Customer Care

· Educate customers on their HVAC systems and proper maintenance requirements.

· Deliver excellent customer service with professionalism and a positive attitude.

Work Standards

· Maintain a neat and organized work area, ensuring cleanliness after each job.

· Convey a safety‐conscious attitude both on the job and while driving.

Company Pride

· Properly maintain the company vehicle, keeping it clean inside and out.

Qualifications / Skills:

· Valid driver's license and insurable driving record

· 2 + years of experience in HVAC service minimum. 4+ years preferred.

· Universal EPA Certified

· Proficient understanding of refrigerant, heat pumps, troubleshooting and installation / repair of all residential and light commercial systems

· Exceptional Safety knowledge of tools, testing devices and surroundings

· Ability to consult on customer complaints and make repair and replacement decisions

· Understand and apply all codes for residential and light commercial

· Ability to handle system startup and adjustments

· Candidates will be required to pass a background check and drug test upon being given a condition offer of employment

· Previous experience with Service Titan software is preferred

· Excellent communication skills with a proactive approach to problem-solving

· Strong organizational skills with an attention to detail

· Strong ability to multi-task while maintaining a positive mental attitude

ARE YOU READY TO JOIN OUR TEAM? If you’re looking for more than just a job, this is your chance to build a career where your work truly matters. At CDL Mechanical, you’ll be valued by both your team and our customers, and every day you’ll see the direct impact of your dedication on the success of the company.

Benefits:

• Company truck
• Fuel card

Work Location: In person