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Library Technology Assistant Jobs in Virginia (NOW HIRING)

City of Norfolk, VA

Library Associate I

Norfolk, VA · On-site

$22.72 - $26.13/hr

Provides excellent customer service by assisting with basic reference questions, technology support ... which you have applied to assist the hiring manager in screening applications for specific ...

City of Norfolk, VA

Library Associate I

Norfolk, VA · On-site

$47K - $79K/yr

... will assist with the daily operations of the library. Provides customer service to patrons ... Through innovative technology, robust collections, and outreach initiatives, NPL ensures equitable ...

City of Norfolk, VA

Library Associate I

Norfolk, VA · On-site

$47K - $79K/yr

Provides excellent customer service by assisting with basic reference questions, technology support ... which you have applied to assist the hiring manager in screening applications for specific ...

Brooklynpubliclibrary

The Network Administrator will assist with the daily administration and maintenance of the library's network. Provide assistance in other areas of Library Technology, such as vendor coordination ...

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Library Technology Assistant information

What is a library technology assistant?

Library Technology Assistants are support staff who help manage and maintain the technological resources within a library. Their duties often include assisting patrons with computers and other digital devices, troubleshooting software and hardware issues, and helping with the use of library databases and digital catalog systems. They may also support library staff in implementing new technologies and provide basic training to users. The role requires strong technical skills, customer service abilities, and familiarity with library operations.

What does a library technology assistant do?

A Library Technology Assistant plays a crucial role in helping both staff and patrons navigate digital resources, troubleshoot technology issues, and learn to use library equipment such as computers, printers, and self-checkout stations. On a typical day, they may assist with setting up audio-visual equipment for events, updating the library’s website, or providing one-on-one tech help for patrons. This position often requires strong communication skills and patience, as well as the ability to quickly learn new software and technologies that the library adopts. Collaborating closely with librarians and IT staff, Library Technology Assistants ensure that digital services run smoothly and that users have positive experiences accessing library technology.

What are the key skills and qualifications needed to thrive as a library technology assistant?

To thrive as a Library Technology Assistant, you need strong computer literacy, knowledge of library science basics, and at least an associate degree or relevant certification. Familiarity with integrated library systems (ILS), digital cataloging tools, and troubleshooting hardware and software is typically required. Excellent customer service, attention to detail, and problem-solving abilities help you assist patrons and manage technology-related issues effectively. These skills ensure the smooth operation of digital resources and enhance the overall user experience in a modern library environment.

How to become a library technology assistant with no experience?

To become a library technology assistant with no experience, focus on developing basic computer skills, familiarity with library management software, and customer service abilities. Gaining relevant certifications or completing short courses in library technology or information systems can also improve your chances, and some positions may offer on-the-job training.

What degree do I need to be a library technology assistant?

A library technology assistant typically needs at least a high school diploma or equivalent; however, some positions may require an associate's degree or postsecondary certificate in library science, information technology, or a related field. Relevant skills include familiarity with library management systems and basic technical troubleshooting.

What qualifications do you need for a library technology assistant?

A library technology assistant typically needs a high school diploma or equivalent, along with basic computer skills and familiarity with library management systems or digital resources. Some positions may require knowledge of specific software, troubleshooting skills, or certifications in information technology. Relevant experience or coursework in library science or information technology can be beneficial.

What cities in Virginia are hiring for Library Technology Assistant jobs?

Cities in Virginia with the most Library Technology Assistant job openings:

Library Technology Assistant jobs near you

Assistant Library Director (Public Services)

Williamsburg, VA • On-site

James City County
Public Administration • 1 - 5K employees
Learn more about James City Countyexternal

$104K - $164K/yr

Full-time

Posted 19 days ago

James City County rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

768th of 858 rated public administrative organizations

Job description

Job Summary

$104,024 - $164,222/ year or higher DOQ + Full-Time County Benefits 

Performs advanced work overseeing daily operations of library public service divisions and acts as a member of the library’s management team, and supervising major library divisions.

Responsibilities:

• Provides effective supervision of assigned staff including selection, performance management, scheduling, employee relations, training, prioritizing and assigning work, and related activities.
• Supervises and evaluates library division directors as required by library organization chart.
• Assists director and finance director in preparing the annual library budget.
• Keeps abreast of advances in technology and plans for applications to improve and enhance library public services; prepares monthly, statistical, and special reports; collects and analyzes pertinent data.
• Improves the quality of library public services through individual and general staff development by attending relevant meetings, workshops and training sessions and visiting other sites.
• Participates in library-wide planning and decision-making as a member of the library management team.
• Performs duties of director in director’s absence or at director’s discretion, including public relations, personnel, and budget duties.
• Represents the library on behalf of the director and works with community groups and representatives.
• Performs other duties as assigned.

Qualifications:

• Masters of Library Science degree from an American Library Association (ALA) accredited library school required; considerable public library and supervisory experience in a relevant field.
• Must possess reliable transportation to work site(s).
• Knowledge of the principles, practices, and techniques of library services and personnel management; principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
• Skill in the use of computer software, including Microsoft Office Suite.
• Ability to plan, organize and administer a library division; serve the public with friendliness, tact and diplomacy; work well under pressure; delegate work effectively; set own priorities for work to be done and meet deadlines; establish and maintain effective working relationships with staff members, vendors, technicians, government officials and staff, and the general public; communicate effectively both orally and in writing.

Click here ​for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.

James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at 757-253-6680 or email HR.Recruit@jamescitycountyva.gov.

What James City County employees say

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