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Library Support Specialist Jobs in Michigan (NOW HIRING)

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVER Part-Time|Non-Exempt Reports to: Support Services Supervisor Primary ... Kristen Sullivan, HR Specialist, Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVER Part-Time|Non-Exempt Reports to: Support Services Supervisor Primary ... Kristen Sullivan, HR Specialist, Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375 ksullivan ...

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVER Part-Time|Non-Exempt Reports to: Support Services Supervisor Primary ... Kristen Sullivan, HR Specialist, Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375 ksullivan ...

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

Support Services Supervisor Primary Duties & Responsibilities:Sort and load carts for shelving ... Kristen Sullivan, HR Specialist, Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375 ksullivan ...

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

SUPPORT SERVICES SHELVER Part-Time|Non-Exempt Reports to: Support Services Supervisor Primary ... Kristen Sullivan, HR Specialist, Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375

Novi Public Library

Support Services Shelver

Novi, MI · On-site

$13.73/hr

Support Services Supervisor Primary Duties & Responsibilities:Sort and load carts for shelving ... Kristen Sullivan, HR Specialist, Novi Public Library 45255 W. Ten Mile Rd. Novi, MI 48375 ksullivan ...

AirLife

Commercial Sales Support Specialist

Grand Rapids, MI · On-site

$21.50 - $29.25/hr

POSITION SUMMARY Supports and enables the sales representatives and product managers to reach and ... Collect, analyze and maintain an up-to-date library of competitive product information. * Provide ...

Oakland Schools

Librarian (Part-Time)

Pontiac, MI · On-site

Serving as an instructional partner, resource specialist, and curriculum support professional, the Librarian collaborates with teachers and staff to integrate library resources into classroom ...

Novi Public Library

Facilities Assistant

Novi, MI · On-site

$18.48/hr

Enforce Library policies relevant to public use; respond to emergencies and provide support, as ... Kristen Sullivan | Human Resources Specialist Novi Public Library 45255 Ten Mile Rd. Novi, MI 48375 ...

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Library Support Specialist information

What does a library support specialist do?

A Library Support Specialist assists in the daily operations of a library by helping patrons, organizing materials, managing circulation tasks, and supporting librarians with administrative duties. They often handle checking books in and out, shelving items, maintaining records, and answering basic reference questions. Their role is essential for ensuring that library services run smoothly and that visitors have a positive experience.

What are the key skills and qualifications needed to thrive as a library support specialist, and why are they important?

To thrive as a Library Support Specialist, you need strong organizational skills, attention to detail, and a foundational knowledge of library science, often supported by an associate degree or relevant experience. Familiarity with integrated library systems (ILS), cataloging software, and digital resource management tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patrons and support library staff. These skills ensure efficient library operations, accurate resource management, and a positive experience for library users.

What are some common challenges faced by library support specialists, and how can they be addressed?

Library Support Specialists often navigate challenges such as managing multiple requests from patrons, adapting to new library technologies, and maintaining accurate catalog records. Balancing front-desk inquiries with behind-the-scenes tasks requires strong organizational skills and adaptability. Effective communication and a willingness to engage in ongoing training can help specialists stay current with library systems and better assist both staff and visitors.

What is the difference between Library Support Specialist vs Library Technician?

AspectLibrary Support SpecialistLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; some positions may require associate degree or certification
Work EnvironmentPublic, academic, or special libraries; customer service focusedLibraries, archives, or information centers; technical and administrative tasks
Employer & Industry UsageCommonly employed in public and academic librariesOften found in academic, public, and special libraries
Common Search & Comparison IntentYesYes

The Library Support Specialist and Library Technician roles share similarities in work environment and required credentials, often overlapping in public and academic library settings. However, Library Support Specialists typically focus more on customer service and administrative support, while Library Technicians may handle more technical and cataloging tasks. Both roles are essential for efficient library operations and are often sought by individuals interested in library support careers.

Can you get a job at a library with no experience?

Library Support Specialist positions often do not require prior experience, as many employers provide on-the-job training. Relevant skills include customer service, organization, and familiarity with library systems or technology, which can be developed through volunteering or certifications. Entry-level roles are accessible to those new to the field, though some positions may prefer or require a high school diploma or equivalent.

What cities in Michigan are hiring for Library Support Specialist jobs?

Cities in Michigan with the most Library Support Specialist job openings:

Infographic showing various Library Support Specialist job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Software Support Specialist, Civil Process

Troy, MI • On-site

Tyler Technologies, Inc.
Software Development • 5 - 10K employees
Learn more about Tyler Technologies, Inc.external

Other

Posted 8 days ago

Tyler Technologies rating

9.3

Company rating: 9.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

14th of 247 rated software companies

Job description

Software Support Specialist, Civil Process

The Software Support Specialist is responsible for providing exceptional customer service to clients for Tyler's Civil Process Product Suite. The Software Support Specialist ensures timely resolution of easy to moderate client software issues through analysis and functionality troubleshooting while providing best practice communication for resolving issues.

Responsibilities
  • Provides inbound phone, web or chat software support to resolve easy-moderate client inquiries and problems effectively and efficiently.
  • Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
  • Provide guidance in data correction and resolving/escalating client incidents.
  • Follows up on defects and acts as advocate for the client to ensure timely and accurate issue resolution.
  • Consult clients on best practices for optimal use of Tyler products.
  • Continually develop product expertise by reviewing new functionality, testing product issues, and utilizing internal resources.
  • May assist with documentation of support processes.
  • Creates or enhances documentation throughout the support process.
  • Contributes to company knowledge library and/or Tyler Community.
  • May participate in User Group meetings and activities.
  • Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies.
  • Performs other duties as assigned.
  • May travel.
Qualifications
  • Bachelor's degree in related field or equivalent experience.
  • A minimum of 2-3 years of software support experience.
  • Financial education or background a plus. Excellent interpersonal skills.
  • Effective decision making and problem-solving skills involving troubleshooting basic to moderate issues.
  • Strong organizational skills.
  • Effective analytical ability, particularly in a technical environment.
  • Excellent written and verbal communication skills.
  • Basic knowledge and understanding of database structures including fields, tables, views, database objects, etc.
  • Experience working with relational databases or SQL preferred.
  • Proficiency using MS Windows required.
  • Knowledgeable with Microsoft Office.
  • Ability to pass a federal background check at the time an offer is extended and during employment.
Location

Troy, Michigan

Travel

0-5%

Background Check Requirement

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Equal Opportunity Employer

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

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