Library Operations Analyst Jobs in Toronto, ON (NOW HIRING)

Position Summary 

We are looking for a talented People Operations Analyst for a full time, 12-month fixed term contract to step onto a fintech unicorn rocketship! The People Operations Analyst will be part of Tipalti's global People Operations team, accountable for ensuring the smooth running of core processes and procedures that sit at the heart of our employee experience and business success.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product, and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti oers competitive benefits, a flexible workplace, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Why Join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 6,500 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.
Founded in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi, and Medellin.

In this role, you will be responsible for:

• US & Canadian HR Operations: Supporting end-to-end People Operations across US and Canada, including total rewards/benefits administration, Leave of Absence (LOA) processing (FMLA, STD/LTD, parental leave, statutory Canadian leaves), and US/Canadian immigration/visa coordination.
• Full Employee Lifecycle Administration: Managing end-to-end HR administrative processes including documentation, maintaining employee files, system updates, onboarding, internal movements, offboarding, life cycle events, payroll support, employment references, and invoice processing.
• Employee Experience & Query Resolution: Acting as a first point of contact for People Operations queries, providing clear, responsive advice and guidance to managers and employees across the region with an exceptional, customer-first service mindset.
• Data Integrity & Systems Management: Maintaining data accuracy across HR and payroll systems through regular audits, cleanup, and timely record updates.
• Absence & Leave Management: Tracking and managing all leave requests, probation periods, parental/family leave programs, and lifecycle adjustments.
• HR Analytics & Reporting: Leveraging strong analytical skills to develop reports, templates, dashboards, scorecards, and metrics-delivering monthly HR insights, executive reports, and ad-hoc data requests for stakeholders.
• Process Documentation & Projects: Mapping, documenting, and scaling a library of People Operations workflows while participating in local and global HR projects.

About You

• Culture & Mindset: You are a thoughtful, smart, and genuinely good human who cares deeply about your work. You are naturally curious, possess a "can-do" attitude, check your ego at the door, and are passionate about delivering an exceptional experience to internal customers.
• Experience: HR generalist, operations, or coordination experience with demonstrated hands-on exposure to US and Canadian benefits administration, Leave of Absence (LOA) regulations, and immigration processes.
• Communication & Precision: Strong attention to detail, exceptional written and verbal communication skills, and the ability to handle sensitive information with care and confidentiality.
• Execution: Results-oriented, highly organized, and proactive in solving operational challenges.

Our benefits package includes: (Canada)

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary 
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Conveniently located close to transit
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture 

Base Salary Range: $63,000 - $78,000 CAD annually.

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

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