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Library Customer Service Specialist Jobs in Rome, GA

PPC Flex

Customer Service Specialist

Rome, GA · On-site

$20 - $27/hr

What You'll Be Doing As a Customer Service Specialist , you'll play a critical role in delivering a best‑in‑class customer experience from order entry to final delivery. Customer Experience ...

O'Reilly Auto Parts

Retail Service Specialist

Rome, GA · On-site

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of ... Supervise the customer service levels on the retail showroom to include team member execution on ...

O'Reilly Auto Parts

Retail Service Specialist

Rome, GA · On-site

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of ... Supervise the customer service levels on the retail showroom to include team member execution on ...

McDonald's

Customer Service

Cartersville, GA · On-site

$15.25 - $20/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Adairsville, GA · On-site

$14.50 - $19.25/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

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All JobsLibrary Customer Service Specialist JobsLibrary Customer Service Specialist Jobs in Rome, GA

Library Customer Service Specialist information

See Rome, GA salary details

$11

$19

$29

How much do library customer service specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for library customer service specialist in Rome, GA is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What cities near Rome, GA are hiring for Library Customer Service Specialist jobs?

Cities near Rome, GA with the most Library Customer Service Specialist job openings:

Infographic showing various Library Customer Service Specialist job openings in Rome, GA as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $40,929 per year, or $19.7 per hour.

Customer Service Specialist

Rome, GA • On-site

PPC Flex
Plastics Packaging Film and Sheet (including Laminated) Manufacturing • 501 - 1,000 employees
Learn more about PPC Flexexternal

$20 - $27/hr

Full-time

Posted 7 days ago

PPC Flex rating

6.5

Company rating: 6.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Are you someone who thrives on solving problems, building strong customer relationships, and being the go‑to expert others rely on? Do you love working in a fast‑paced environment where no two days are the same? If so, we’d love to meet you!

We’re looking for an energetic, customer‑obsessed Senior Customer Service Specialist to support our Sales team and a portfolio of key customers—while also serving as a mentor and leader within our Customer Service team.


What You’ll Be Doing

As a Customer Service Specialist, you’ll play a critical role in delivering a best‑in‑class customer experience from order entry to final delivery.


Customer Experience & Order Management

  • Own customer orders end‑to‑end, ensuring accuracy, pricing, lead times, and on‑time delivery
  • Proactively review open orders and communicate changes before customers have to ask
  • Create shipping releases and manage expedited shipments when needed
  • Process returns, credits, samples, and pricing requests with speed and accuracy
  • Partner closely with Sales and cross‑functional teams (Scheduling, Supply Chain, Production, Quality, Engineering, and more)

CRM & Process Excellence

  • Maintain customer data and contacts in Salesforce CRM
  • Capture customer insights, interactions, and trends to drive continuous improvement
  • Escalate and resolve system, process, or order issues—seeing them through to closure
  • Maintain strong product and process knowledge

Senior‑Level Impact

In this leadership‑focused role, you’ll go beyond day‑to‑day service:

  • Lead customer meetings focused on open orders, inventory, and service performance
  • Create custom reports, spreadsheets, SOPs, and training materials
  • Assist Sales with onboarding new customers and managing high‑level accounts
  • Lead or participate in special projects that improve customer service processes company‑wide

What We’re Looking For

  • Exceptional customer‑facing communication and listening skills
  • Action‑oriented, diplomatic, and comfortable working with urgency
  • Positive, patient, and team‑focused attitude
  • Strong problem‑solver who thrives on challenges
  • Ability to juggle multiple priorities in a fast‑paced manufacturing environment

Apply today and help us deliver outstanding experiences—one customer at a time.

What PPC Flex employees say

Pay

Benefits

Hours and flexibility

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