AWS Connect Developer
Washington, DC · On-site
The role requires experience with Amazon Connect and Lex implementations and developing integrations with 3rd party systems. * Experience in developing Amazon Connect contact flows using Lex, Dynamo ...
Washington, DC · On-site
The role requires experience with Amazon Connect and Lex implementations and developing integrations with 3rd party systems. * Experience in developing Amazon Connect contact flows using Lex, Dynamo ...
Washington, DC · On-site
The role requires experience with Amazon Connect and Lex implementations and developing integrations with 3rd party systems. * Experience in developing Amazon Connect contact flows using Lex, Dynamo ...
Washington, DC · On-site
The role requires experience with Amazon Connect and Lex implementations and developing integrations with 3rd party systems. * Experience in developing Amazon Connect contact flows using Lex, Dynamo ...
Washington, DC · On-site
The role requires experience with Amazon Connect and Lex implementations and developing integrations with 3rd party systems. * Experience in developing Amazon Connect contact flows using Lex, Dynamo ...
Washington, DC · Remote
$107K - $195K/yr
Integrate Amazon Connect with Amazon Lex V2, AWS Lambda, Amazon Polly, Amazon Bedrock, CloudWatch, SNS, DynamoDB, S3, IAM, and KMS. * Support Salesforce Contact Center with Amazon Connect (SCC-AC ...
Washington, DC · Remote
$107K - $195K/yr
Integrate Amazon Connect with Amazon Lex V2, AWS Lambda, Amazon Polly, Amazon Bedrock, CloudWatch, SNS, DynamoDB, S3, IAM, and KMS. * Support Salesforce Contact Center with Amazon Connect (SCC-AC ...
Gaithersburg, MD · Remote
$107K - $195K/yr
Integrate Amazon Connect with Amazon Lex V2, AWS Lambda, Amazon Polly, Amazon Bedrock, CloudWatch, SNS, DynamoDB, S3, IAM, and KMS. * Support Salesforce Contact Center with Amazon Connect (SCC-AC ...
Gaithersburg, MD · Remote
$107K - $195K/yr
Integrate Amazon Connect with Amazon Lex V2, AWS Lambda, Amazon Polly, Amazon Bedrock, CloudWatch, SNS, DynamoDB, S3, IAM, and KMS. * Support Salesforce Contact Center with Amazon Connect (SCC-AC ...
... Lex, Amazon Bedrock, or third-party LLMs Build agentic AI workflows where autonomous agents can reason, take actions, call APIs, and orchestrate multi-step customer interactions Integrate Amazon ...
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... Lex, Amazon Bedrock, or third-party LLMs Build agentic AI workflows where autonomous agents can reason, take actions, call APIs, and orchestrate multi-step customer interactions Integrate Amazon ...
Washington, DC · Remote
$56.23 - $62/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation. * Enable and configure Contact Lens for real-time and post-contact analytics ...
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Washington, DC · Remote
$56.23 - $62/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation. * Enable and configure Contact Lens for real-time and post-contact analytics ...
Arlington, VA · Remote
Configure Amazon Lex bot intents, slot types, and fulfillment logic for the IVR Call Taking virtual agent, connecting Lex to Bedrock Agents for complex fulfillment * Build the post-call summarization ...
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Arlington, VA · Remote
Configure Amazon Lex bot intents, slot types, and fulfillment logic for the IVR Call Taking virtual agent, connecting Lex to Bedrock Agents for complex fulfillment * Build the post-call summarization ...
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Quick apply
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Quick apply
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Quick apply
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Quick apply
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Quick apply
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Quick apply
Gaithersburg, MD · Remote
$56.23 - $63/hr
Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service, and escalation processes. * Configure Contact Lens for real-time and post-contact analytics, transcription ...
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot integration with Connect. * Configure Amazon Connect Contact Lens, call recording, and Contact Trace ...
Quick apply
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot integration with Connect. * Configure Amazon Connect Contact Lens, call recording, and Contact Trace ...
Arlington, VA · Remote
Validate Amazon Lex bot intents, slot types, and fulfillment workflows for IVR Call Taking virtual agents * Test post-call summarization workflows including Contact Lens transcript processing ...
Quick apply
Arlington, VA · Remote
Validate Amazon Lex bot intents, slot types, and fulfillment workflows for IVR Call Taking virtual agents * Test post-call summarization workflows including Contact Lens transcript processing ...
Mclean, VA · On-site
$117K - $117K/yr
Design scalable AWS-based solutions using Amazon Connect, Lex, Bedrock, Lambda, API Gateway, S3, DynamoDB, and CloudWatch, incorporating Generative AI patterns such as RAG, agent/tool calling ...
Mclean, VA · On-site
$117K - $117K/yr
Design scalable AWS-based solutions using Amazon Connect, Lex, Bedrock, Lambda, API Gateway, S3, DynamoDB, and CloudWatch, incorporating Generative AI patterns such as RAG, agent/tool calling ...
Bladensburg, MD · On-site
$107K - $195K/yr
Build Lambda orchestration to connect Lex V2, Bedrock AgentCore, response generation, and human transfer decisions. * Support session management, conversation context persistence, and cross-channel ...
Bladensburg, MD · On-site
$107K - $195K/yr
Build Lambda orchestration to connect Lex V2, Bedrock AgentCore, response generation, and human transfer decisions. * Support session management, conversation context persistence, and cross-channel ...
Washington, DC · On-site
$107K - $195K/yr
Build Lambda orchestration to connect Lex V2, Bedrock AgentCore, response generation, and human transfer decisions. * Support session management, conversation context persistence, and cross-channel ...
Washington, DC · On-site
$107K - $195K/yr
Build Lambda orchestration to connect Lex V2, Bedrock AgentCore, response generation, and human transfer decisions. * Support session management, conversation context persistence, and cross-channel ...
Washington Navy Yard, DC · On-site
$107K - $195K/yr
Build Lambda orchestration to connect Lex V2, Bedrock AgentCore, response generation, and human transfer decisions. * Support session management, conversation context persistence, and cross-channel ...
Washington Navy Yard, DC · On-site
$107K - $195K/yr
Build Lambda orchestration to connect Lex V2, Bedrock AgentCore, response generation, and human transfer decisions. * Support session management, conversation context persistence, and cross-channel ...
Gaithersburg, MD · On-site
$107K - $195K/yr
Build Lambda orchestration to connect Lex V2, Bedrock AgentCore, response generation, and human transfer decisions. * Support session management, conversation context persistence, and cross-channel ...
Gaithersburg, MD · On-site
$107K - $195K/yr
Build Lambda orchestration to connect Lex V2, Bedrock AgentCore, response generation, and human transfer decisions. * Support session management, conversation context persistence, and cross-channel ...
$20.22 is the 25th percentile. Wages below this are outliers.
$18.79 - $21.26
43% of jobs
The median wage is $22.50 / hr.
$21.26 - $23.74
14% of jobs
$23.74 - $26.21
9% of jobs
$28.25 is the 75th percentile. Wages above this are outliers.
$26.21 - $28.69
11% of jobs
$28.69 - $31.16
13% of jobs
$31.16 - $33.64
6% of jobs
$33.64 - $36.11
2% of jobs
$36.11 - $38.59
0% of jobs
$38.59 - $41.06
0% of jobs
$41.06 - $43.54
1% of jobs
$43.54 - $46.01
1% of jobs
$18
$25
$46
| Aspect | Lex | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically no formal degree, may require certification in specific tools | High school diploma or equivalent; some roles prefer customer service training |
| Work Environment | Call centers, online chat platforms, or voice-based systems | Call centers, retail, or office settings |
| Industry Usage | Used in tech, finance, and customer support sectors for automated or semi-automated interactions | Common across retail, telecom, banking, and service industries |
Lex is a specialized role often focused on automated or AI-driven customer interactions, whereas Customer Service Representatives handle direct, human customer support. Both roles share similar environments and credentials but differ mainly in automation level and interaction style.
For Lex jobs in Washington, DC, the most frequently searched job titles are:
The top searched job categories for Lex jobs in Washington, DC are:

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Recruiting and staffing services
11 - 50 Employees
Alexandria, VA, US
2018