Provide Level 2 technical support for enterprise systems, applications, and infrastructure. * Investigate, diagnose, and resolve escalated incidents from L1 support. * Perform root cause analysis and ...
Provide Level 2 technical support for enterprise systems, applications, and infrastructure. * Investigate, diagnose, and resolve escalated incidents from L1 support. * Perform root cause analysis and ...
The System Analyst is responsible for understanding at a technical level the products they support and implement. This role configures, supports, maintains and implements applications based on ...
The System Analyst is responsible for understanding at a technical level the products they support and implement. This role configures, supports, maintains and implements applications based on ...
The System Analyst is responsible for understanding at a technical level the products they support and implement. This role configures, supports, maintains and implements applications based on ...
The System Analyst is responsible for understanding at a technical level the products they support and implement. This role configures, supports, maintains and implements applications based on ...
Level: Entry (This may vary for internal candidates) Location: MIS Department/Various Locations ... System Analysts will perform requirements gathering, development, testing, and implementation on ...
Level: Entry (This may vary for internal candidates) Location: MIS Department/Various Locations ... System Analysts will perform requirements gathering, development, testing, and implementation on ...
Systems Analyst
Erlanger, KY · On-site
$187K - $197K/yr
... level agreements (SLAs). • Technical Design: Analyze complex business requirements and translate ... Systems Reliability & Data Integrity • Integration Flows: Own the data pipeline between core HR ...
Systems Analyst
Erlanger, KY · On-site
$187K - $197K/yr
... level agreements (SLAs). • Technical Design: Analyze complex business requirements and translate ... Systems Reliability & Data Integrity • Integration Flows: Own the data pipeline between core HR ...
We are seeking a Tier II Systems Engineer who thrives in a collaborative environment and values ... Level 1 (Entry-Level)User Support: Provide first-level support to end-users, troubleshoot hardware ...
Quick apply
We are seeking a Tier II Systems Engineer who thrives in a collaborative environment and values ... Level 1 (Entry-Level)User Support: Provide first-level support to end-users, troubleshoot hardware ...
We are seeking a Tier II Systems Engineer who thrives in a collaborative environment and values ... Level 1 (Entry-Level) * User Support: Provide first-level support to end-users, troubleshoot ...
We are seeking a Tier II Systems Engineer who thrives in a collaborative environment and values ... Level 1 (Entry-Level) * User Support: Provide first-level support to end-users, troubleshoot ...
We are seeking a Tier II Systems Engineer who thrives in a collaborative environment and values ... Level 1 (Entry-Level) * User Support: Provide first-level support to end-users, troubleshoot ...
We are seeking a Tier II Systems Engineer who thrives in a collaborative environment and values ... Level 1 (Entry-Level) * User Support: Provide first-level support to end-users, troubleshoot ...
We are seeking a high-performing Business Systems Analyst (BSA) with a strong focus on AI and ... Translate complex data and technical concepts into clear, executive-level narratives. Build ...
New
We are seeking a high-performing Business Systems Analyst (BSA) with a strong focus on AI and ... Translate complex data and technical concepts into clear, executive-level narratives. Build ...
New
$104K - $145K/yr
... delivers a high level of client service. * Support HR Systems projects, including business ... Bachelor's Degree plus 2 to 4 years of related experience, or equivalent combination of education ...
New
$104K - $145K/yr
... delivers a high level of client service. * Support HR Systems projects, including business ... Bachelor's Degree plus 2 to 4 years of related experience, or equivalent combination of education ...
New
The Senior Business Systems Analyst (BSA) works closely with various business units and IT service ... Own Level 2 functional support for B2B enterprise systems;monitoroperational health; triage ...
The Senior Business Systems Analyst (BSA) works closely with various business units and IT service ... Own Level 2 functional support for B2B enterprise systems;monitoroperational health; triage ...
Systems/Quality Analyst II-III (EDI Enrollment) Hybrid role (3 days/week in office) at our ... Be able to provide level 1 on‑call support as needed which includes application monitoring, issue ...
Systems/Quality Analyst II-III (EDI Enrollment) Hybrid role (3 days/week in office) at our ... Be able to provide level 1 on‑call support as needed which includes application monitoring, issue ...
Provide Level 2 and Level 3 on‑call coverage support. * Monitor, record, investigate, and ... Analyze business process potential for streamlining and improvements in efficiencies. * Work with ...
Provide Level 2 and Level 3 on‑call coverage support. * Monitor, record, investigate, and ... Analyze business process potential for streamlining and improvements in efficiencies. * Work with ...
$50 - $53/hr
This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS ... High level of professionalism and focus on quality * Attention to detail with the ability to ...
$50 - $53/hr
This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS ... High level of professionalism and focus on quality * Attention to detail with the ability to ...
Business Systems Analyst I assists Business Systems Analyst II in requirements gathering and ... Create and maintain product level requirements, standard work flows, and module descriptions for ...
Business Systems Analyst I assists Business Systems Analyst II in requirements gathering and ... Create and maintain product level requirements, standard work flows, and module descriptions for ...
Business Systems Analyst I assists Business Systems Analyst II in requirements gathering and ... Create and maintain product level requirements, standard work flows, and module descriptions for ...
Business Systems Analyst I assists Business Systems Analyst II in requirements gathering and ... Create and maintain product level requirements, standard work flows, and module descriptions for ...
$85K - $135K/yr
... Business Systems Analyst. In this role, you will be supporting impactful projects that make a ... level communication artifacts. Responsibilities * Elicits requirements and supports the design ...
$85K - $135K/yr
... Business Systems Analyst. In this role, you will be supporting impactful projects that make a ... level communication artifacts. Responsibilities * Elicits requirements and supports the design ...
Provide support for implementation, troubleshooting, and maintenance of IT systems. * Manage the ... Optimize system operations and resource utilization, and perform system capacity analysis and ...
New
Provide support for implementation, troubleshooting, and maintenance of IT systems. * Manage the ... Optimize system operations and resource utilization, and perform system capacity analysis and ...
New
Systems Analyst Rebus is an end-to-end warehousing strategy company that uses real-time data to ... Competitive Salary * 4-weeks of paid vacation * 6 paid sick days, 2 paid personal days per year
Systems Analyst Rebus is an end-to-end warehousing strategy company that uses real-time data to ... Competitive Salary * 4-weeks of paid vacation * 6 paid sick days, 2 paid personal days per year
$59 - $64/hr
Business/Systems Analyst IV Hybrid - St. Louis, MO Hybrid Role Compensation: $59 - $64/hr ABOUT THE ... level work to identify potential data impacts and testing requirements * Review existing processes ...
$59 - $64/hr
Business/Systems Analyst IV Hybrid - St. Louis, MO Hybrid Role Compensation: $59 - $64/hr ABOUT THE ... level work to identify potential data impacts and testing requirements * Review existing processes ...
Level 2 Systems Analyst information
What is the difference between Level 2 Systems Analyst vs Level 1 Systems Analyst?
| Aspect | Level 2 Systems Analyst | Level 1 Systems Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA or Microsoft are common | Similar educational background; may have fewer certifications or less experience |
| Work Environment | Handles more complex system issues, performs troubleshooting, and supports system upgrades | Focuses on basic support, routine maintenance, and user assistance |
| Employer & Industry Usage | Used across IT departments in various industries, often in mid-sized organizations | Common in entry-level roles within IT teams in similar industries |
The main difference between a Level 2 Systems Analyst and a Level 1 Systems Analyst lies in experience and complexity of tasks. Level 2 Analysts handle more advanced troubleshooting and system support, requiring more skills and certifications, while Level 1 Analysts focus on basic support and routine tasks. Both roles are essential in IT teams, with Level 2 Analysts typically taking on more responsibility and complex issues.
Are Level 2 Systems Analysts in high demand?
Level 2 Systems Analysts are in steady demand due to their technical expertise in troubleshooting, system implementation, and support. Organizations across various industries seek professionals with skills in network management, scripting, and certifications like CompTIA or Cisco to maintain and improve IT infrastructure.
What is the role of a Level 2 Systems Analyst?
A Level 2 Systems Analyst is responsible for diagnosing and resolving complex technical issues, supporting system implementations, and maintaining IT infrastructure. They often work with help desk teams, utilize diagnostic tools, and may hold certifications like CompTIA or Microsoft to ensure system stability and performance.
What cities in Kentucky are hiring for Level 2 Systems Analyst jobs?
Cities in Kentucky with the most Level 2 Systems Analyst job openings:
L2 Systems Analyst
On-site
Comfort Systems USA, Inc.
Other
Posted 16 days ago
Comfort Systems USA rating
7.2
Based on 76 frontline employees who took The Breakroom Quiz
Job description
We are seeking a detail-oriented and proactive L2 Systems Analyst to join our IT Operations team. The L2 Systems Analyst will provide second-level technical support, troubleshoot complex system and application issues, and ensure stability, performance, and reliability of enterprise systems. This role acts as an escalation point for L1 support and works closely with infrastructure, application, and security teams to resolve incidents and implement system improvements.
Key Responsibilities- Provide Level 2 technical support for enterprise systems, applications, and infrastructure.
- Investigate, diagnose, and resolve escalated incidents from L1 support.
- Perform root cause analysis and document findings.
- Monitor system performance, availability, and capacity.
- Maintain and support Windows/Linux servers and cloud environments.
- Manage user access, permissions, and identity services (e.g., Active Directory).
- Support patch management, system upgrades, and change management activities.
- Collaborate with vendors and third‑party providers for issue resolution.
- Create and maintain technical documentation, runbooks, and knowledge base articles.
- Participate in on‑call rotation and incident response when required.
- Ensure compliance with IT policies, security standards, and regulatory requirements.
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 3–5 years of experience in IT support, systems administration, or related role.
- Strong knowledge of: Windows Server and/or Linux environments
- Active Directory, DNS, DHCP
- Microsoft 365 administration
- Virtualization technologies (VMware / Hyper‑V)
- Basic networking concepts (TCP/IP, VPN, firewalls)
- Experience with ticketing systems and ITSM frameworks (ITIL preferred).
- Strong troubleshooting and analytical skills.
- Excellent written and verbal communication skills.
- Experience with cloud platforms (Azure, AWS, or GCP).
- Familiarity with scripting (PowerShell, Bash).
- Experience with monitoring tools (e.g., SolarWinds, Nagios).
- ITIL Foundation certification.
- Relevant certifications (Microsoft, CompTIA, VMware).
Comfort Systems USA is composed of more than 45 operating companies in over 170 locations across the United States. We are a leading building and service provider for mechanical, electrical and plumbing building systems. We take great pride in knowing that the work we do can improve the lives of those around us. Our national footprint means that we have career opportunities across the USA, ranging from entry‑level field and office positions to experienced professionals who support a wide range of projects.
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