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Level 2 Field Engineer Jobs in Raleigh, NC (NOW HIRING)

... * 2 years of work experience in HVAC, home remodeling, or construction is helpful. Physical ... Field Equipment/Tools/PPE Flexible Work Schedule Year Round Employment Paid Professional ...

... * 2 years of work experience in HVAC, home remodeling, or construction is helpful. Physical ... Field Equipment/Tools/PPE • Flexible Work Schedule • Year Round Employment • Paid ...

... * 2 years of work experience in HVAC, home remodeling, or construction is helpful. Physical ... Company-issued Uniforms, iPhone/iPad, Field Equipment/Tools/PPE * Flexible Work Schedule * Year ...

Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ... College diploma or university degree in the field of Computer Science and/or 3 years equivalent ...

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Level 2 Field Engineer information

See Raleigh, NC salary details

$15

$33

$52

How much do level 2 field engineer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for level 2 field engineer in Raleigh, NC is $33.14, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $39.71 per hour, depending on experience, location, and employer.

What is a level 2 field engineer?

Level 2 Field Engineers are technical professionals who provide advanced onsite support and troubleshooting for hardware, software, and network issues that cannot be resolved by Level 1 support staff. They typically handle escalated service requests, perform equipment installations, and maintain IT infrastructure at client locations. In addition to diagnosing and resolving complex technical problems, Level 2 Field Engineers may also assist with system upgrades and train end-users. Their expertise ensures minimal downtime and optimal performance of technology systems in various industries.

What are the key skills and qualifications needed to thrive as a level 2 field engineer?

To thrive as a Level 2 Field Engineer, you need strong troubleshooting skills, in-depth knowledge of hardware and networking, and typically an associate's or bachelor's degree in engineering, IT, or a related field. Familiarity with diagnostic tools, remote management software, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Associate (MCSA) are often required. Excellent problem-solving abilities, effective communication, and a customer-focused mindset help distinguish top performers in this role. These skills ensure timely resolution of technical issues, high client satisfaction, and efficient support of complex systems in the field.

What are some common challenges faced by level 2 field engineers when supporting clients on-site?

Level 2 Field Engineers often encounter challenges such as resolving complex technical issues under time pressure, managing multiple service calls in a single day, and adapting quickly to unfamiliar client environments. They are expected to troubleshoot advanced problems that could not be resolved remotely by Level 1 support, which requires strong diagnostic skills and the ability to communicate technical information clearly to non-technical users. Additionally, coordinating with other engineers and maintaining thorough documentation are essential to ensure seamless handovers and consistent service quality.

Field Service Technician - Level 2

Durham, NC • On-site

Sunbelt Rentals, Inc.
Consumer Goods and Commercial Equipment Rental Services • 10K+ employees

$24.05 - $33.06/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Sunbelt Rentals rating

7.6

Company rating: 7.6 out of 10

Based on 322 frontline employees who took The Breakroom Quiz


Job description

Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Road Mechanic
Are you seeking an entrepreneurial, empowering workplace that allows you to:
• Work on a variety of makes, models & equipment in challenging remote locations
• Develop new skills for a career track in service or operation management
• Work with an incredible team of people in a safety-focused environment
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Road Mechanic.
This Road mechanic/technician role performs preventive maintenance, perform diagnostics and make repairs on equipment in the safest, most effective way possible to avoid downtime. Our fleet varies by location but primarily include Aerial Work Platforms, general construction tools and equipment. Our specialty lines locations may have a fleet of large-scale power-generators, pumps, HVAC systems and oil/gas related equipment.
Education or experience that prepares you for success:
• High school diploma or GED required, some trade school or equivalent training desired
• 3-5 years of mechanic experience with diesel equipment, heavy construction equipment or specialty lines equipment (large-scale generators, pumps, HVAC or Oil & Gas equipment) strongly preferred
• Valid driver's license and acceptable driving record (21 years of age & CDL license may be required in some locations)
Knowledge/Skills/Abilities you may rely on:
• May need to provide mechanic's tools of trade
• Knowledge of hydraulic systems and troubleshooting fundamentals
• Knowledge of electrical systems and troubleshooting fundamentals
• Ability to be flexible with changing priorities in a fast-paced environment
• Bilingual (Spanish or Other) may be required based on location needs
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Qualified Veterans Welcome & Encouraged to Apply!
The following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SB
Related experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician
Base Pay Range: $24.05 - 33.06
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
  • Health, Dental and Vision plans
  • 401(k) Match
  • Volunteer time off
  • Short-term and long-term disability
  • Accident, Life and Travel insurance, as well as flexible spending
  • Tuition Reimbursement Options
  • Employee Assistance Program (EAP)
  • Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
  • 12-25 vacation days depending on years of service
  • 5 sick days
  • 6 holidays
  • 2 half day holidays
  • 2 floating holidays
  • 1 inclusion day
  • 1 volunteer day

Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.

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About Sunbelt Rentals

Sourced by ZipRecruiter

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Industry

Consumer goods and commercial equipment rental services

Company size

10,000+ Employees

Headquarters location

Fort Mill, SC, US

Year founded

1983