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Level 2 Call Center Representative Jobs in Wisconsin

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.50 - $20.50/hr

Customer Center Representative Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you ...

Leaf Home

Call Center Representative

Kaukauna, WI · On-site

$16.25 - $20.25/hr

Family Feel with Enterprise-Level Resources - You are important to us, and we've built a culture ... Previous experience in a dynamic call center or customer service role * Home Improvement knowledge ...

LeafHome

Customer Service/Care Coordinator

Kaukauna, WI · On-site

$20 - $21/hr

Family Feel with Enterprise-Level Resources - You are important to us, and we've built a culture ... Previous experience in a dynamic call center or customer service role * Home Improvement knowledge ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

altaresourceshcm

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

LeafHome

Call Center Rep - Event

Kaukauna, WI

$20 - $21/hr

Family Feel with Enterprise-Level Resources You are important to us, and weve built a culture youll ... Previous experience in a dynamic call center or customer service role * Home Improvement knowledge ...

UW Health

Communication Center Representative

Madison, WI · On-site

$16 - $20.25/hr

Proprietary software programs specifically designed for call handling, message taking, appointment ... Associate's Degree in Healthcare, Information Technology, Business, or related field (2 years of ...

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Level 2 Call Center Representative information

What cities in Wisconsin are hiring for Level 2 Call Center Representative jobs?

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Call Center Representative

Neenah, WI • On-site

Alta Resources
See more jobs at Alta Resourcesexternal

$16.50 - $20.50/hr

Other

Re-posted 24 days ago

Alta Resources rating

7.1

Company rating: 7.1 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

Job description

Customer Center Representative

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service.

When you join Alta Resources as a Customer Center Rep, you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers.

What You'll Do:

  • Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers.
  • Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues.
  • Provide product support.
  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.
  • Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy.

Qualifications/Requirements:

  • Strong desire and passion to help people, or as we say at Alta Resources, "Take care of people."
  • Excellent interpersonal, verbal and written communication skills.
  • Ability to build relationships with clients, consumers and coworkers.
  • Strong organization and time management skills.

Education & Experience:

  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.
  • Previous work experience in customer service, sales, training, or member retention required.
  • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment.
  • Beginner to Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook.
  • Polished phone demeanor, tone and etiquette is required.

Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX

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