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Level 2 Call Center Representative Jobs in Tennessee

Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are ... Familiarity with SAP and Call Center, and Sales Force a plus The ideal candidate will be a high ...

Call Center Representative

Bartlett, TN ยท On-site

$13.75 - $17.25/hr

... are operating in 2 Countries. We continue to grow by building new stores and acquiring other ... call center representatives * Adhere to company processes and guidelines Job Requirements ...

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

... are operating in 2 Countries. We continue to grow by building new stores and acquiring other ... call center representatives * Adhere to company processes and guidelines Job Requirements ...

** Human Resources Customer Service Representative ** ** Location: ** onsite ** Position Type ... Minimum of 6 months of recent call center and/or employee benefits experience within the past 1-2 ...

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

... are operating in 2 Countries. We continue to grow by building new stores and acquiring other ... call center representatives * Adhere to company processes and guidelines Job Requirements ...

Call Center Representative

Lewisburg, TN ยท On-site

$14.75 - $18.25/hr

Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are ... Familiarity with SAP and Call Center, and Sales Force a plus The ideal candidate will be a high ...

Call Center Representative

Sevierville, TN ยท On-site

$14 - $17.50/hr

As a Call Center Sales Representative at G4L, you'll play a pivotal role in driving our business forward by closing deals and helping customers unlock unforgettable vacation experiences. If you're ...

Call Center Representative

Bartlett, TN ยท On-site

$14.25 - $17.75/hr

... are operating in 2 Countries. We continue to grow by building new stores and acquiring other ... call center representatives * Adhere to company processes and guidelines Job Requirements ...

$19.72 - $26.62/hr

UR URCC 204 H Compensation Range: $19.72 - $26.62 The referenced pay range represents the minimum ... During the call, makes independent decisions to act outside of the protocol to transfer, refer or ...

$20.93 - $28.26/hr

UR URCC 205 H Compensation Range: $20.93 - $28.26 The referenced pay range represents the minimum ... High School diploma or equivalent and 2 years of call center experience required * Or equivalent ...

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Customer Call Center Representative - Seasonal Pay: $20.00/hr | Full-Time | October 2026 - Early January 2027 Paid training. Full-time hours through the busiest, most rewarding season of the year ...

Full-Time Call Center RepresentativeLocation: Memphis, TN (In-Office) l Pay: $16/hrSchedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt Anserfone, we pride ...

$20.93 - $28.26/hr

UR URCC 205 H Compensation Range: $20.93 - $28.26 The referenced pay range represents the minimum ... High School diploma or equivalent and 2 years of call center experience required * Or equivalent ...

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Level 2 Call Center Representative information

What cities in Tennessee are hiring for Level 2 Call Center Representative jobs?

Cities in Tennessee with the most Level 2 Call Center Representative job openings:

Call Center Representative - ENT

Lewisburg, TN โ€ข On-site

Indotronix International Corporation
Recruiting and Staffing Servicesย โ€ขย 1 - 5K employees

$17/hr

Other

Posted 8 days ago


Job description

Job Summary: Call Center Representative - ENT (Tier 1)
Location: Lewisburg, TN | Schedule: Mon-Fri, 8am-4:30pm CST | Pay: $17/hr
[About the Role]
Join Carrier's ICP family of brands as a Tier 1 Call Center Representative, providing essential customer service support to distributors and partners across North America. Be the first point of contact for customers, assisting with product orders, information, and support, while working in a fast-paced, team-driven environment. This is an excellent opportunity for high-energy professionals seeking to launch or advance their career in a dynamic and diverse organization renowned for career growth and development.
[Responsibilities]
- Manage a high volume of inbound calls with professionalism, accuracy, and efficiency (up to 50 daily)
- Generate sales leads and identify customer needs to achieve satisfaction and team targets
- Provide product support, order information, and transactional assistance (orders, claims, invoicing)
- Route calls and emails to appropriate departments using an internal database and triage system
- Maintain accurate records of customer interactions and transactions within company systems
- Ensure timely resolution of customer inquiries, complaints, and internal requests
- Build lasting customer relationships through open, interactive communication and follow-up
- Uphold Carrier's communication procedures, guidelines, and policies
- Enter data and process transactions using Microsoft Office, SAP, and, ideally, Salesforce
[Required Skills and Experience]
- High school diploma or GED
- Exceptional customer service skills and strong verbal/written communication
- Ability to type at least 60 words per minute
- Proficiency in Microsoft Office (Excel, Word)
- Highly organized with strong time management, follow-up, and prioritization abilities
- Self-motivated, proactive, and committed to delivering outstanding service
[Preferred Skills]
- Associate degree (AA, AS, or equivalent)
- Minimum two years' experience in customer service or call center roles
- Familiarity with SAP and Salesforce platforms
[Benefits]
- Competitive hourly wage with potential for overtime
- Comprehensive 6-week paid training program
- Opportunities for career progression within a global industry leader
- Diverse, inclusive, and collaborative work culture
- Standard weekday schedule-no weekend shifts
[How to Apply]
If you are a dynamic, high-energy individual ready to make an impact, submit your application online. Join a team where your commitment and initiative are valued, and your career can grow!


Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US