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Lennar Customer Care Jobs (NOW HIRING)

Lennar

Customer Care Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Care Representative Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates ...

Lennar

Customer Care Representative

Lehi, UT · On-site

$15 - $20.50/hr

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes ...

Lennar

Field Customer Care Representative

Katy, TX · On-site

$14.75 - $20/hr

Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Field Customer Care ...

New

Lennar

Customer Care Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Care Representative Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates ...

Lennar

Field Customer Care Rep

Plymouth, MN · On-site

$19.15 - $34/hr

Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Field Customer Care ...

Lennar

Customer Care Representative

Schaumburg, IL · On-site

$15.75 - $21.50/hr

Lennar has been recognized as a Fortune 500 ® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Field Customer Care Rep

Minneapolis, MN · On-site

$19.15 - $34/hr

Lennar has been recognized as a Fortune 500 ® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Field Customer Care ...

Lennar

Customer Care Representative

Englewood, CO · On-site

$31.84 - $36/hr

Lennar has been recognized as a Fortune 500 ® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Customer Care Representative

Lehi, UT · On-site

$15 - $20.50/hr

Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Customer Care Representative

Houston, TX

$15.25 - $20.75/hr

Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Field Customer Care Representative

Redmond, OR · On-site

$17 - $23/hr

Lennar has been recognized as a Fortune 500 ® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Customer Care Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Customer Care Representative

Schaumburg, IL · On-site

$15.75 - $21.25/hr

Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Field Customer Care Rep

Plymouth, MN · On-site

$19.15 - $34/hr

Lennar has been recognized as a Fortune 500 ® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Field Customer Care ...

Lennar

Customer Care Representative

Schaumburg, IL · On-site

$15.75 - $21.25/hr

Lennar has been recognized as a Fortune 500 ® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Customer Care Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Lennar has been recognized as a Fortune 500 ® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Field Customer Care Representative

Redmond, OR · On-site

$17 - $23/hr

Lennar has been recognized as a Fortune 500 ® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar Corporation

In-Office Customer Care Rep

Tempe, AZ · On-site

$15.50 - $21.25/hr

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes ...

Lennar

Field Customer Care Representative

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

Lennar

Field Customer Care Representative

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

Lennar has been recognized as a Fortune 500 ® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care ...

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Lennar Customer Care information

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How much do lennar customer care jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for lennar customer care in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is Lennar Customer Care?

Lennar Customer Care is a service provided by Lennar, a leading homebuilder, to assist homeowners with questions, concerns, and warranty issues after purchasing a Lennar home. The Customer Care team helps address maintenance requests, warranty repairs, and provides support for any issues that arise during the warranty period. Their goal is to ensure a positive homeowner experience by offering prompt and professional assistance throughout the post-purchase process.

What are the key skills and qualifications needed to thrive as a Lennar Customer Care representative?

To thrive as a Lennar Customer Care Representative, you need strong knowledge of residential construction, excellent problem-solving abilities, and typically some experience in customer service or property management. Familiarity with CRM software, work order management systems, and basic Microsoft Office tools is essential. Outstanding interpersonal communication, patience, and conflict resolution skills help you build trust and effectively address homeowner concerns. These abilities are crucial for ensuring homeowner satisfaction, timely resolution of issues, and maintaining Lennar’s reputation for quality service.

What are some common challenges faced by Lennar Customer Care representatives, and how are they supported in overcoming them?

Lennar Customer Care representatives often navigate complex homeowner concerns ranging from warranty requests to post-sale support. A common challenge is balancing multiple service requests while maintaining a high level of customer satisfaction. To help, Lennar provides structured training, clear escalation protocols, and ongoing support from supervisors and technical experts. Team collaboration is encouraged, and representatives frequently work with field technicians and construction managers to resolve issues efficiently, ensuring homeowners receive timely and effective solutions.

What is the difference between Lennar Customer Care vs Lennar Sales Associate?

AspectLennar Customer CareLennar Sales Associate
CredentialsCustomer service experience, sometimes sales or real estate knowledgeReal estate license often required, sales training
Work EnvironmentCustomer service centers, on-site at communitiesOn-site at sales offices, model homes, community events
Employer & IndustryHomebuilder industry, Lennar CorporationHomebuilder industry, Lennar Corporation

While both roles work within Lennar's homebuilding industry, Lennar Customer Care focuses on post-sale customer support and issue resolution, whereas Lennar Sales Associates handle new home sales and client acquisition. Customer Care emphasizes service and problem-solving, while Sales Associates focus on sales and client engagement.

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What job categories do people searching Lennar Customer Care jobs look for?

The top searched job categories for Lennar Customer Care jobs are:

Lennar Customer Care jobs near you
Infographic showing various Lennar Customer Care job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Care Representative

Houston, TX • On-site

Lennar
Construction • 5 - 10K employees

8.0

Company rating: 8.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

17th of 80 rated construction

Good employer

Recommended by parents

Uninterrupted breaks

Learn more about Lennarexternal

$15.25 - $20.75/hr

Other

Posted 14 days ago

Job description

Customer Care Representative

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through digital channels. The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology. Clear and proactive communication with Homeowners, field teams, and Trade Partners is essential for timely and effective issue resolution.

Your Responsibilities on the Team

  • Professionally and promptly handle requests by contacting the Homeowner after reviewing provided documentation, homesite and case history to ensure familiarity with the matter.
  • Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps.
  • Share guidance on warranty coverage, out-of-warranty items, and self-help solutions.
  • Document and maintain all findings, including pertinent documents, photos, and correspondence using provided technology to ensure thorough case documentation.
  • Determine the scope of work for warranty repairs, troubleshoot and resolve minor issues remotely, and coordinate with Trade Partners for further action.
  • Ensure repairs are completed and Homeowners are satisfied through knowledgeable, friendly, and proactive support.
  • Deliver comprehensive support in accordance with Lennar's warranty policies and quality standards.
  • Process back charges and EPOs to ensure prompt payment of Trade Partners as needed.
  • Proactively remedy any trade partner scheduling, communication, or payment related issues.
  • Participate in after-hours on-call rotation and expedite emergency repairs, as directed by management.
  • Perform additional duties as assigned to support the overall success of the division.

Your Toolbox

  • Minimum High School or GED required.
  • Excellent verbal and written communication skills.
  • Prior customer service experience required, preferably with a homebuilder.
  • Must possess good organizational and time-management skills, and understand technical aspects of residential construction.
  • Availability to work flexible hours based on business needs, including evenings, weekends, and holidays.
  • Able to analyze problems, determine solutions, and produce desired outcome.
  • Intermediate to advanced PC skills (Microsoft Word and Excel).
  • Must possess professional attitude to represent company in a positive manner.

Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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About Lennar

Sourced by ZipRecruiter

Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.

Industry

Construction

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1954

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Benefits

Hours and flexibility

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