Member Services Representative
Tempe, AZ · On-site
$19 - $21/hr
Typing speed of 30 WPM minimum with accuracy * Familiarity with cloud-based contact center software ... View all legitimate openings at personifyhealth.com/careers.
Tempe, AZ · On-site
$19 - $21/hr
Typing speed of 30 WPM minimum with accuracy * Familiarity with cloud-based contact center software ... View all legitimate openings at personifyhealth.com/careers.
Tempe, AZ · On-site
$19 - $21/hr
Typing speed of 30 WPM minimum with accuracy * Familiarity with cloud-based contact center software ... View all legitimate openings at personifyhealth.com/careers.
$19 - $21/hr
Typing speed of 30 WPM minimum with accuracy * Familiarity with cloud-based contact center software ... View all legitimate openings at personifyhealth.com/careers. Employment Type: FULL_TIME
$19 - $21/hr
Typing speed of 30 WPM minimum with accuracy * Familiarity with cloud-based contact center software ... View all legitimate openings at personifyhealth.com/careers. Employment Type: FULL_TIME
Tempe, AZ · On-site
$19 - $21/hr
Typing speed of 30 WPM minimum with accuracy * Familiarity with cloud-based contact center software ... View all legitimate openings at personifyhealth.com/careers. Employment Type: FULL_TIME
Tempe, AZ · On-site
$19 - $21/hr
Typing speed of 30 WPM minimum with accuracy * Familiarity with cloud-based contact center software ... View all legitimate openings at personifyhealth.com/careers. Employment Type: FULL_TIME
Tempe, AZ · On-site
$19 - $21/hr
Typing speed of 30 WPM minimum with accuracy * Familiarity with cloud-based contact center software ... View all legitimate openings at personifyhealth.com/careers.
Tempe, AZ · On-site
$19 - $21/hr
Typing speed of 30 WPM minimum with accuracy * Familiarity with cloud-based contact center software ... View all legitimate openings at personifyhealth.com/careers.
$48K - $51.6K
2% of jobs
$51.6K - $55.1K
13% of jobs
$56.2K is the 25th percentile. Wages below this are outliers.
$55.1K - $58.7K
33% of jobs
The median wage is $59.8K / yr.
$58.7K - $62.2K
8% of jobs
$62.2K - $65.8K
4% of jobs
$65.8K - $69.3K
6% of jobs
$69.3K - $72.9K
7% of jobs
$73.3K is the 75th percentile. Wages above this are outliers.
$72.9K - $76.5K
11% of jobs
$76.5K - $80K
7% of jobs
$80K - $83.6K
4% of jobs
$83.6K - $87.1K
4% of jobs
$48K
$68.5K
$87.1K
A Legit Typing professional typically spends their workday entering data, transcribing documents, and formatting files according to company guidelines. Tasks often include managing spreadsheets, updating databases, and converting handwritten materials into digital formats. While much of the work is independent, collaboration may be required to clarify project details or resolve discrepancies with supervisors or team members. Maintaining accuracy and meeting deadlines are essential aspects of this role, as the output supports many organizational operations.
A legit typing job involves entering, formatting, or transcribing text-based information accurately. These jobs can include data entry, transcription, content writing, or captioning and are often offered by reputable companies or freelance platforms. Legitimate opportunities do not require upfront fees and provide fair compensation for work completed. It's important to verify job offers to avoid scams and ensure they come from trustworthy sources.
To excel in a Legit Typing role, you need strong typing skills with high speed and accuracy, typically verified by data entry tests or certifications. Familiarity with word processing software, spreadsheets, and basic office platforms is commonly required. Attention to detail, time management, and the ability to maintain focus on repetitive tasks are valuable soft skills. These abilities ensure error-free, efficient data entry and document creation in professional office settings.

$19 - $21/hr
Full-time
Medical, Dental, Retirement, PTO
Posted 16 days ago
Who We Are
Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.
Learn even more about the work that drives us at personifyhealth.com.
Why This Role Matters
At Personify Health, our members are at the center of everything we do — and this role is often their first and most important point of contact. When a member is confused, stuck, or frustrated, you're the person who brings clarity and resolution. You'll field a wide range of inquiries, troubleshoot platform issues, and help members get the most out of their health benefits — all while representing clients who trust us to deliver. Every interaction you own is a direct reflection of Personify Health's commitment to making health simple and personal, and your performance drives the member satisfaction numbers that keep clients coming back.
This role is Onsite in Tempe, AZ. Must be available to work any schedule between 7am-7pm CST.
What You'll Actually Do
Resolve member inquiries end-to-end: Handle inbound calls from members and clients across a variety of requests — from benefit questions to technical issues — owning each case through to a complete and accurate resolution.
Troubleshoot platform and product issues: Diagnose and resolve website and product-related technical problems in real time, escalating to the appropriate team when issues require deeper investigation.
Research using internal systems: Navigate multiple databases simultaneously to look up member information, investigate issues, and deliver accurate, timely answers.
Represent client program designs: Answer questions about client-specific benefit structures and Personify Health's role in supporting members' overall wellbeing, with accurate and confident knowledge of each program.
Follow through on unresolved cases: Track and follow up on inquiries that can't be resolved in a single interaction, ensuring no member falls through the cracks.
Maintain performance and quality standards: Consistently meet established metrics for call quality, resolution accuracy, and response time in a structured, high-volume environment.
Stay current on products and systems: Continuously build and maintain working knowledge of new and existing products, services, and tools so members always get the right information.
What You Bring to Our Team
Education & Experience:
Technical Skills:
Benefits
The Highlights:
Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks.
Compensation: This position offers a base salary range of $19.00-$21.00 per hour, depending on skills, and experience. You're eligible for our full benefits package starting day one.
Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.
Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to talent@personifyhealth.com. View all legitimate openings at personifyhealth.com/careers.