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Legal Intake Professionals Jobs in Tennessee (NOW HIRING)

The Bronx

Legal Client Services Manager

Nashville, TN · On-site

$110K/yr

The ideal candidate is a proactive, solutions-oriented professional who brings strong legal ... Manage the full new business and matter intake lifecycle, coordinating matter openings, conflicts ...

Aldridge Pite LLP

Intake Processor

Chattanooga, TN · On-site

$16.25 - $21.50/hr

Aldridge Pite is a full-service provider of legal services to depository and non-depository ... Develops professional relationships and builds rapport with others. * Overall good work ethic and ...

Aldridge Pite

Intake Processor

Chattanooga, TN · On-site

$16.25 - $21.50/hr

Aldridge Pite is a full-service provider of legal services to depository and non-depository ... Learning and development training opportunities for both personal and professional growth * And so ...

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Showing results 21-40

All JobsLegal Intake Professionals JobsLegal Intake Professionals Jobs in Tennessee

Legal Intake Professionals information

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How much do legal intake professionals jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for legal intake professionals in Tennessee is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.72 per hour, depending on experience, location, and employer.

How to become a legal intake professional?

To become a legal intake professional, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with legal terminology. Some roles may require prior experience in customer service or administrative work, and knowledge of legal software or CRM tools can be beneficial. Certification is not mandatory but can enhance job prospects and credibility in the field.

What cities in Tennessee are hiring for Legal Intake Professionals jobs?

Cities in Tennessee with the most Legal Intake Professionals job openings:

Legal Intake Professionals jobs near you
Infographic showing various Legal Intake Professionals job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 9% Part Time, and 11% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $39,289 per year, or $18.9 per hour.

Intake Coordinator

Knoxville, TN • On-site

Volunteers of America Mid-States
Non-Profits • 51 - 200 employees
Learn more about Volunteers of America Mid-Statesexternal

$16.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

POSITION TITLE: INTAKE COORDINATOR
LOCATION: Knoxville, TN
STATUS: Full-Time, Non-Exempt
PROGRAM: Veteran Services
REPORTS TO: Program Manager
INTRODUCTION:
  • Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
*Loan forgiveness options through federal programs
(National Health Corp amp; Public Service Loan Forgiveness)
*All company paid benefits and paid time off effective day one
Work Culture
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
DE amp;I Committee
Retention Committee
Training amp; Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development
JOB SUMMARY AND QUALIFICATIONS:
The Intake Coordinator for the Supportive Services for Veteran Families (SSVF) Program is the first contact between veterans and available SSVF services.
The Intake Coordinator will 1) determine the eligibility of those veterans who seek assistance by completing the screening forms during the initial interview;
2) process and prepare preliminary assessments of all very low-income veteran families referred to the SSVF Program;
3) make appropriate referrals to all community partners and resource providers for crisis intervention and short-term housing stabilization;
4) complete a screening over the phone and an assign eligible participant to the applicable case manager
5) enter enrolled clients into the Homeless Management Information System (HMIS); and
6) update and maintain all Excel spreadsheets or client trackers.
WHAT YOU SHOULD HAVE FOR THIS ROLE:
  • Bachelor’s degree and less than five (5) years of experience in the field; a person with five (5) years of experience in the field and no degree; a veteran with three (3) years related work experience.
  • Must have knowledge of customer service skills; previous telephone system experience and proficient computer skills; well organized, self-starter, and able to work as a member of a team.
  • Excellent verbal and written communication skills, high degree of organization, and creative problem-solving skills. Must have a personal automobile, valid driver’s license, liability insurance, and be willing and able to travel between counties served. Must have ability to work independently and solve problems creatively.
  • Superior written and oral communication skills mandatory, as well as the ability to communication professionally and appropriately via telephone and in person.
  • Ability and desire to maintain confidentiality of all persons requesting assistance, the services requested, and the outcome of his/her request.
  • Must demonstrate initiative and strive to continually improve process and relationships.
  • Excellent time management skills, including demonstrated ability to manage multiple projects and set priorities to meet deadlines.
  • The aptitude to develop and maintain a deep understanding of the eligibility criteria and policies related to various federal and local public benefit programs. Ability to related to various federal and local public benefit programs.
  • Ability to remain non-judgmental, empathetic, and respectful of the homeless remain non-judgmental, empathetic, and respectful of the homeless veterans we serve.
  • Experience with the HMIS is preferred but not required.
  • We hire, fire, and promote based on our five core values of commitment, compassion, diversity, justice, and integrity.
  • These values run through our entire culture so it’s important to us that you truly believe in these values too.
RESPONSIBILITIES:
Complete the Eligibility Screening Disposition Form (Category 1) for clients (a) confirming a very low-income Veteran family’s eligibility for supportive services; and (b) documenting the eligibility of persons applying for SSVF homelessness prevention assistance.
• Screen and verify eligibility requirements for SSVF homeless veteran’s assistance.
• Apply SSVF Program eligibility requirements for the SSVF Program.
• Assist clients with crisis intervention and short-term housing stabilization which includes aiding clients with accessing emergency shelters/transitional housing, and supportive services to best/address the client’s immediate crisis needs in both rural and urban communities.
• Understand the barriers that clients in both urban and rural areas face and how to best serve clients in both areas.
• Refer clients who do not qualify for the SSVF program to other mainstream services for assistance, or to other housing stabilization programs in their service area when they do not meet SSVF eligibility.
• Understand and apply the Presumptive eligibility criteria and eligible document requirements to use for the Presumptive eligibility status during intake such as HINQ, VA ID Cards, and SOS.
• Track clients who are screened but not eligible for the SSVF Program.
• Implement the Housing First Model during assessment of clients.
• Maintain an intake log of all those who request assistance and also complete a screening.
• Maintain client intake screening forms.

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