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Legal Collection Manager Jobs in Ontario (NOW HIRING)

goeasy

Legal Account Specialist

Pickering, ON

... for managing a portfolio of mainly charged-off consumer accounts through all stages of the legal collection lifecycle. This includes negotiating payment arrangements, preparing and filing Small ...

LendCare

Legal Account Specialist

Pickering, ON

CA$40K - CA$45K/yr

... for managing a portfolio of mainly charged-off consumer accounts through all stages of the legal collection lifecycle. This includes negotiating payment arrangements, preparing and filing Small ...

goeasy

Paralegal (Legal Collections)

Pickering, ON · On-site

Job Overview Reporting to the Team Manager, Paralegal, the Paralegal is responsible for managing a portfolio of mainly charged-off consumer accounts through all stages of the legal collection ...

LendCare

Paralegal (Legal Collections)

Pickering, ON

CA$42K - CA$50K/yr

Job Overview Reporting to the Team Manager, Paralegal, the Paralegal is responsible for managing a portfolio of mainly charged-off consumer accounts through all stages of the legal collection ...

Rogers Communications

Manager, Collections

Toronto, ON · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver ... Manage relationships with third-party collections partners and support vendor performance and ...

Rogers Communications

Manager, Collections

Orillia, ON · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver ... Manage relationships with third-party collections partners and support vendor performance and ...

Rogers Communications

Manager, Collections

Nepean, ON · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver ... Manage relationships with third-party collections partners and support vendor performance and ...

Rogers Communications

Manager, Collections

Russell, ON · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver ... Manage relationships with third-party collections partners and support vendor performance and ...

Rogers Communications

Manager, Collections

Kanata, ON · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver ... Manage relationships with third-party collections partners and support vendor performance and ...

Rogers Communications

Manager, Collections

Guelph, ON · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver ... Manage relationships with third-party collections partners and support vendor performance and ...

Rogers Communications

Manager, Collections

Ottawa, ON · On-site

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver ... Manage relationships with third-party collections partners and support vendor performance and ...

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All JobsLegal Collection JobsLegal Collection Manager JobsLegal Collection Manager Jobs in Ontario

Legal Collection Manager information

What is a legal collection manager?

Legal Collection Managers are professionals who oversee and coordinate the collection of outstanding debts that have entered the legal process. They manage a team of collectors and work closely with legal counsel to ensure compliance with laws and regulations related to debt recovery. Their responsibilities often include developing collection strategies, monitoring case progress, and communicating with clients and courts. Legal Collection Managers play a critical role in minimizing financial losses for their organizations while maintaining ethical and legal standards.

What are the key skills and qualifications needed to thrive as a legal collection manager?

To thrive as a Legal Collection Manager, you need expertise in debt recovery, legal compliance, case management, and typically a degree in business, law, or a related field. Familiarity with collection management software, legal research tools, and regulatory frameworks such as the Fair Debt Collection Practices Act (FDCPA) is essential. Strong negotiation, leadership, and communication skills help in managing teams and building rapport with clients and legal entities. These skills and qualifications ensure effective, lawful debt recovery while minimizing legal risks and maintaining positive client relationships.

What are some common challenges faced by legal collection managers, and how can they effectively address them?

Legal Collection Managers often encounter challenges such as balancing aggressive recovery targets with compliance to legal and ethical standards, managing a high volume of complex cases, and keeping up with evolving regulations. They can address these challenges by staying current on industry laws, fostering strong communication within their teams, and implementing robust case management systems. Effective collaboration with attorneys, clients, and internal departments is also key to ensuring successful recoveries while minimizing risk.

What is the difference between Legal Collection Manager vs Debt Collection Specialist?

AspectLegal Collection ManagerDebt Collection Specialist
CredentialsLegal or collections certifications, experience in legal processesCollections or debt recovery certifications, experience in customer contact
Work EnvironmentLegal departments, financial institutions, law firmsCall centers, financial institutions, third-party agencies
Employer & IndustryBanks, law firms, credit companiesDebt collection agencies, banks, credit firms
Search & Comparison IntentUnderstanding legal collection processes, legal complianceRecovering debts, customer negotiations

The Legal Collection Manager oversees legal collection processes, ensuring compliance and managing legal actions. In contrast, a Debt Collection Specialist focuses on contacting debtors and recovering overdue payments without necessarily involving legal procedures. While both roles involve debt recovery, the Legal Collection Manager has a more legal and managerial focus, often working within legal or financial institutions, whereas the Debt Collection Specialist primarily handles customer interactions in collection agencies or banks.

Infographic showing various Legal Collection Manager job openings in Ontario as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Legal Collections Representative - Toronto, ON (Hybrid)

Toronto, ON • Hybrid

Transworld Systems Inc.
Business Management Consulting • 1 - 5K employees
Learn more about Transworld Systems Inc.external

CA$22 - CA$25/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Manage a portfolio of delinquent accounts and pursue collection efforts.

  • Review accounts for legal action and coordinate with attorneys and third-party agencies.

  • Negotiate payment arrangements and settlements with customers.

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Job description

Overview

Work Location: Toronto, Ontario - Hybrid

Compensation: $22-25/hour based on qualifications and relevant experience  

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.  

Please Note: Training for this role is conducted onsite at our Scarborough office - Hybrid work is available upon the completion of onsite training. Agents working a hybrid schedule may be required to return to fully on-site work if remote performance does not meet established standards or expectations. 

Company Office Location: 

1100-325 Milner Ave Scarborough, Ontario

We are seeking a motivated and detail-oriented Legal Collector to join our team. The ideal candidate will be responsible for managing delinquent accounts, coordinating legal collection efforts, and maintaining compliance with all applicable laws and regulations.


Responsibilities
  • Manage a portfolio of delinquent accounts and pursue collection efforts.
  • Review accounts for legal action and coordinate with attorneys, and third-party agencies.
  • Negotiate payment arrangements and settlements with customers.
  • Prepare and maintain accurate documentation, case notes, and legal records.
  • Monitor judgments, garnishments, and bankruptcy filings.
  • Ensure compliance with Collections and Debt Settlement Services Act, Provincial and Federal regulations, and company policies.
  • Research and locate customers using skip-tracing tools and public records.
  • Meet collection goals while maintaining professionalism and customer service standards.

 


Qualifications
  • Previous collections, legal collections, or litigation support experience preferred.
  • Strong negotiation, communication, and problem-solving skills.
  • Ability to manage multiple accounts and deadlines in a fast-paced environment.
  • Proficiency with Microsoft Office and collection management software.
  • Knowledge of debt collection laws and legal processes is a plus.
  • Various shifts are offered depending on the department evening shift for all departments availibility required 
  • High speed internet with ethernet cord connection (our system is not compatible with WIFI)
  • Smart Phone with Microsoft Authenticator app to connect to VPN
Qualifications:
  • Previous collections, legal collections, or litigation support experience preferred.
  • Strong negotiation, communication, and problem-solving skills.
  • Ability to manage multiple accounts and deadlines in a fast-paced environment.
  • Proficiency with Microsoft Office and collection management software.
  • Knowledge of debt collection laws and legal processes is a plus.
  • Various shifts are offered depending on the department evening shift for all departments availibility required 
  • High speed internet with ethernet cord connection (our system is not compatible with WIFI)
  • Smart Phone with Microsoft Authenticator app to connect to VPN
Education:UNAVAILABLEEmployment Type: FULL_TIME

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