Learning Development Support Specialist Jobs in Frederick, MD

About HAVE Support, Inc.

HAVE Support, Inc. is a Maryland Developmental Disabilities Administration (DDA) provider dedicated to empowering individuals with intellectual and developmental disabilities to live meaningful, independent, and community-integrated lives. As our organization grows, we are investing in innovative training solutions that leverage technology and artificial intelligence to build a highly skilled, compliant, and engaged workforce.

Position Summary

The Learning & Development (L&D) & DDA Training Specialist is responsible for developing, coordinating, and delivering employee training programs while ensuring compliance with Maryland DDA, Medicaid, and organizational requirements. This hybrid position combines instructional design, AI-powered content creation, learning management, and compliance tracking to support workforce development across HAVE Support.

The successful candidate will create engaging training materials, produce AI-generated instructional videos, monitor staff training compliance, and maintain an organized learning management system that ensures employees remain current on required certifications and mandatory training.

Essential ResponsibilitiesLearning & Development

• Develop and facilitate orientation and ongoing employee training.
• Design engaging instructor-led, virtual, and self-paced learning experiences.
• Create standardized onboarding programs for new employees.
• Evaluate training effectiveness and continuously improve learning materials.

AI Training Content Development

• Create professional AI-generated training videos using platforms such as ChatGPT, Synthesia, HeyGen, Canva AI, ElevenLabs, Microsoft Copilot, or similar technologies.
• Convert policies, procedures, and DDA requirements into engaging digital learning content.
• Develop quizzes, competency assessments, and micro-learning modules.
• Build and maintain an online training library accessible to staff.

Training Compliance & Tracking

• Maintain accurate employee training records.
• Track required DDA, CPR/First Aid, Medication Administration, HIPAA, Abuse & Neglect Prevention, and other mandatory trainings.
• Monitor certification expiration dates and training completion.
• Schedule recurring training sessions and send reminders.
• Generate compliance reports for leadership.

Quality Assurance & Regulatory Compliance

• Ensure training programs comply with Maryland DDA regulations, COMAR, Medicaid, and organizational policies.
• Update training materials as regulations or policies change.
• Maintain documentation to support audits and licensing reviews.

Collaboration

• Partner with Human Resources, Program Leadership, and Quality Assurance to identify training needs and implement workforce development initiatives.

Qualifications Required

• Bachelor's degree in Education, Human Services, Organizational Development, Healthcare Administration, or a related field (or equivalent experience).
• Minimum of three years of experience in employee training, instructional design, healthcare education, or developmental disabilities services.
• Experience creating professional training materials and presentations.
• Strong organizational, communication, and facilitation skills.
• Proficiency with Microsoft 365.

Preferred

• Experience working with Maryland DDA providers.
• Knowledge of Maryland DDA regulations and COMAR.
• Experience with Learning Management Systems (LMS).
• Experience creating AI-generated videos and digital learning content.
• Familiarity with Canva, Synthesia, HeyGen, Articulate Rise, Storyline, or similar platforms.
• Experience using AI tools such as ChatGPT for instructional design and content development.

What We Offer

• Flexible part-time schedule with hybrid work options.
• Opportunity to lead innovative AI-powered learning initiatives.
• Collaborative and mission-driven team environment.
• Professional development opportunities.
• The chance to shape the future of training and workforce development at a growing Maryland DDA provider.

Ideal Candidate

• Passionate about teaching and mentoring adult learners.
• Highly organized and detail-oriented.
• Creative in using AI and technology to improve training.
• Knowledgeable about Maryland DDA regulations and compliance.
• Comfortable presenting to groups and coaching employees.
• Self-motivated and able to manage multiple projects independently.

Why Join HAVE Support?

At HAVE Support, you'll help transform how we train, support, and develop our workforce. You'll play a key role in creating innovative, technology-driven learning experiences that strengthen our employees and improve outcomes for the individuals we serve.

Equal Opportunity Employer

HAVE Support, Inc. is an Equal Opportunity Employer and values diversity. We encourage qualified applicants of all backgrounds to apply.

Flexible work from home options available.

This revised posting is well suited for CareerPlug and targets experienced trainers, instructional designers, and DDA professionals seeking a flexible, mission-driven, part-time hybrid opportunity. It also emphasizes the AI and technology aspects that will help distinguish the role from a traditional trainer position.