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Learning Development Operations Jobs in Baltimore, MD

In partnership with HR, Continuous Improvement and Learning & Development, ensure consistency of ... Support operational goals by identifying and addressing training gaps. * Assist with the ...

This role is essential to the smooth operation of training initiatives, leadership development programs, and organizational learning efforts. The ideal candidate is highly organized, proactive ...

Development Director

Silver Spring, MD · On-site

$100 - $120/hr

Oversee staff responsible for back-end development operations, including gift processing and ... Demonstrated commitment to continuous self-learning and growth * Ability to work occasional evening ...

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Learning Development Operations information

See Baltimore, MD salary details

$21

$39

$60

How much do learning development operations jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for learning development operations in Baltimore, MD is $39.64, according to ZipRecruiter salary data. Most workers in this role earn between $33.22 and $42.02 per hour, depending on experience, location, and employer.

What is the difference between Learning Development Operations vs Learning and Development Specialist?

AspectLearning Development OperationsLearning and Development Specialist
Primary FocusManaging learning technology, processes, and systems to support training programsDesigning, delivering, and evaluating training content and programs
Required SkillsLearning management systems, data analysis, process optimizationInstructional design, facilitation, content creation
Work EnvironmentCorporate training departments, e-learning platformsTraining sessions, workshops, online courses
Common CertificationsATD Learning Technologies Certificate, CPLPATD Certified Professional in Learning and Performance (CPLP), CPTD

Learning Development Operations professionals focus on managing the systems, processes, and technology that enable effective learning programs, while Learning and Development Specialists primarily design and deliver training content. Both roles often collaborate but serve different functions within the training ecosystem.

What cities near Baltimore, MD are hiring for Learning Development Operations jobs?

Cities near Baltimore, MD with the most Learning Development Operations job openings:

Business Development & Operations Coordinator

Brighter Day Services

Towson, MD • On-site, Remote

$15 - $20/hr

Part-time

Posted 26 days ago


Job description

Brighter Day Services (BDS) is a residential and commercial cleaning and property services company operating across Maryland and Delaware, with additional Mid-Atlantic markets on the way. We're growing, and we're looking for our first part-time internal hire to be the operational backbone of the company.

About the Role

The Business Development & Operations Coordinator (BDOC) is a highly hands-on role covering customer communication, scheduling, dispatch, sales, and day-to-day administration. You'll report directly to the CEO and work closely with our leadership team to keep daily operations running smoothly. If you like variety, ownership, and being the person who makes things happen, this role is built for you.

What You'll Do

  • Answer incoming calls and respond to customer inquiries
  • Schedule estimates and services
  • Dispatch contractors to jobs
  • Follow up on incoming leads
  • Close residential sales
  • Support commercial sales opportunities
  • Assist with recruiting cleaners and contractors
  • Verify contractor documents and compliance
  • Manage ongoing customer follow-up
  • Maintain and update BookingKoala
  • Manage RingCentral customer-facing communications
  • Handle daily administrative operations for BDS

What We're Looking For

  • Strong verbal and written communication skills
  • Customer service experience, ideally in home services, cleaning, or a related field
  • Highly organized with the ability to manage multiple priorities at once
  • Comfortable learning and working in scheduling/dispatch software (BookingKoala experience a plus)
  • Self-starter who can work independently in a hybrid setup
  • Sales aptitude, especially converting inbound leads into booked jobs
  • Reliable transportation for occasional in-person work/meetings

Schedule & Work Setup
This is a part-time, W-2 position, hybrid, with a minimum required schedule of Monday through Thursday, 9:00 AM-2:00 PM. Additional hours may be available as the role and business grow.

Benefits

  • Unpaid sick time (accrued)
  • A clear path to expanded hours and responsibility as Brighter Day Services grows
Employment Type: PART_TIME