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Lead Service Line Manager Jobs in Ohio (NOW HIRING)

TEEMA

Boiler Lead Service Technician

Cincinnati, OH · On-site

$85K - $100K/yr

Lead Boiler Service Technician Full-Time | Regional Travel | OH, MI, IN, KY We are seeking an ... Candidates should be comfortable communicating directly with customers, managing service ...

TEEMA

Boiler Lead Service Technician

Cincinnati, OH · On-site

$85K - $100K/yr

Lead Boiler Service Technician Full-Time | Regional Travel | OH, MI, IN, KY We are seeking an ... Candidates should be comfortable communicating directly with customers, managing service ...

TEEMA

Boiler Lead Service Technician

Columbus, OH · On-site

$85K - $100K/yr

Lead Boiler Service Technician Full-Time | Regional Travel | OH, MI, IN, KY We are seeking an ... Candidates should be comfortable communicating directly with customers, managing service ...

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Lead Service Line Manager information

What is a lead service line manager?

Lead Service Line Managers are professionals responsible for overseeing a specific service line within an organization, ensuring that it operates efficiently and delivers high-quality results. They coordinate teams, manage budgets, set strategic goals, and drive improvements within their service line. Their role often involves collaborating with other departments, monitoring performance metrics, and implementing best practices to enhance service delivery. Lead Service Line Managers play a crucial role in aligning their service line's objectives with the overall goals of the organization.

What are the key skills and qualifications needed to thrive as a lead service line manager?

To thrive as a Lead Service Line Manager, you need strong leadership, strategic planning abilities, and deep knowledge of the specific service line, often supported by a relevant bachelor's degree and experience in management. Familiarity with project management tools, enterprise resource planning (ERP) systems, and industry certifications such as ITIL or Six Sigma are typically required. Exceptional communication, problem-solving, and stakeholder management skills make someone stand out in this position. These skills and qualifications are vital for ensuring efficient service delivery, driving business growth, and leading teams to achieve organizational objectives.

How does a lead service line manager typically collaborate with other departments to ensure seamless service delivery?

A Lead Service Line Manager works closely with cross-functional teams such as operations, sales, IT, and finance to ensure that service offerings meet client expectations and organizational goals. Regular coordination meetings and status updates help align priorities, address challenges, and implement improvements. This role often acts as a bridge, translating client feedback into actionable initiatives and facilitating communication between front-line staff and executive leadership. Effective collaboration is essential for maintaining high service standards and driving continuous process enhancements.

What is the difference between Lead Service Line Manager vs Water Distribution Supervisor?

AspectLead Service Line ManagerWater Distribution Supervisor
CredentialsRelevant certifications in water systems, project managementWater system certifications, operational licenses
Work EnvironmentOffice and field work managing service line projectsField supervision of water distribution crews
Industry UsageUtility companies, municipal water departmentsWater utility operations, municipal agencies

The Lead Service Line Manager focuses on overseeing service line replacement projects, ensuring compliance and quality. The Water Distribution Supervisor manages daily operations of water distribution systems and crews. While both roles require water system knowledge and certifications, the Lead Service Line Manager emphasizes project management and customer service, whereas the Water Distribution Supervisor concentrates on operational oversight and safety.

What cities in Ohio are hiring for Lead Service Line Manager jobs?

Cities in Ohio with the most Lead Service Line Manager job openings:

Infographic showing various Lead Service Line Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Boiler Lead Service Technician

Cincinnati, OH • On-site

TEEMA
Recruiting and Staffing Services • 201 - 500 employees
Learn more about TEEMAexternal

$85K - $100K/yr

Full-time

Retirement, PTO

Re-posted 25 days ago

Job description

Lead Boiler Service Technician
Full-Time | Regional Travel | OH, MI, IN, KY

We are seeking an experienced Lead Boiler Service Technician to support commercial and industrial boiler systems across multiple regional customer sites. This is an excellent opportunity for a highly skilled technician who enjoys hands-on troubleshooting, mentoring field teams, and delivering high-quality customer service in critical industrial environments.

In this role, you will perform startup, inspection, maintenance, repair, and calibration of steam and hot water boilers, burners, combustion systems, controls, and auxiliary boiler room equipment. You will diagnose complex mechanical and electrical issues, conduct root cause analysis, and recommend system improvements to enhance performance and reliability.

The ideal candidate brings strong technical expertise along with leadership experience overseeing field technicians and coordinating service work. Candidates should be comfortable communicating directly with customers, managing service documentation, and supporting emergency service calls and planned shutdowns when required.

Qualifications include:

  • 10+ years of experience servicing commercial and industrial boiler systems

  • Strong knowledge of combustion systems, controls, and instrumentation

  • Electrical and mechanical troubleshooting expertise

  • Ability to read schematics, CAD drawings, and technical manuals

  • Experience using diagnostic and testing equipment

  • Strong communication, organization, and customer service skills

  • Valid driver’s license and willingness to travel regionally

Leadership or supervisory experience and OEM training certifications are highly preferred.

This opportunity offers competitive compensation, comprehensive benefits, 401(k) match, paid time off, company vehicle and tools, ongoing technical training, and long-term career growth within a safety-focused service organization.

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About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

Social media

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