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Lead Generation Call Center Representative Jobs in Indiana

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

Grote Automotive

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

At Grote Automotive, Inc., we're looking for a Call Center Representative who's excited to be the first point of contact for our valued customers. You'll be part of a supportive team, committed to ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

... representatives at local and state levels. Contacts are for the purpose of relaying and giving ... Call center experience Nice to have 0

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Lead Generation Call Center Representative information

What cities in Indiana are hiring for Lead Generation Call Center Representative jobs?

Cities in Indiana with the most Lead Generation Call Center Representative job openings:

Infographic showing various Lead Generation Call Center Representative job openings in Indiana as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Outbound Call Center Representative

Fort Wayne, IN • On-site, Remote

Surf Internet
Telecommunications • 51 - 200 employees
Learn more about Surf Internetexternal

$60K - $70K/yr

Other

Re-posted 7 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview
The Outbound Call Center Representative is responsible for proactively contacting prospective and existing customers to generate sales opportunities, promote products and services, and drive revenue growth. This role serves as a key point of contact between the company and its customers, delivering a professional, consultative sales experience through outbound telephone outreach and follow-up communications.
Reports To: Inside Sales Supervisor
Department: Sales - Residential
Job Status: Exempt
Responsibilities:
  • Conduct high-volume outbound calls to prospective and existing customers using company-provided lead lists and dialing systems.
  • Identify customer needs and recommend products, services, or upgrades that best fit those needs.
  • Build strong relationships with potential and existing customers by demonstrating a friendly and helpful approach that makes them feel comfortable and willing to purchase or upgrade their existing services.
  • Follow approved call scripts, sales processes, and compliance guidelines.
  • Accurately document customer interactions, dispositions, and sales activities within the CRM system.
  • Maintain detailed and up-to-date customer records.
  • Schedule appointments, callbacks, and follow-up activities as needed.
  • Stay informed about the latest services, products, and promotions available to customers.
  • Meet or exceed key performance indicators (KPIs) including call volume, contact rate, conversion rate, and revenue targets.
  • Participate in coaching sessions, training programs, and team meetings to continuously improve performance.

Qualifications:
  • High school diploma or equivalent.
  • 1+ years of call center, inside sales, telemarketing, or customer service experience.
  • Strong verbal communication and active listening skills.
  • Ability to build rapport quickly with customers over the phone.
  • Basic computer proficiency, including HubSpot and Microsoft Office applications.
  • Strong organizational skills and attention to detail.
  • Ability to work independently while maintaining productivity standards.
  • Ability to thrive in a fast-paced, goal-oriented environment.
  • Previous outbound sales or lead generation experience.
  • Experience using automated dialing platforms and customer relationship management (CRM) systems.
  • Proven track record of achieving or exceeding sales goals.

What Surf Internet employees say

Pay

Benefits

Hours and flexibility

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