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Lead Application Engineer Jobs in Arizona (NOW HIRING)

The Lead Application Engineer, Logistics will be responsible for leading technical design, engineering solutions, and mentoring team members while ensuring the quality and functionality of the work ...

Commercial Application Engineer

Scottsdale, AZ ยท On-site +1

$110K - $130K/yr

Lead technically driven PD and innovation projects for key portfolio gaps with KPI applications and ... Provide direct Application Engineering (AE) support to proactively drive growth. * Identify and ...

New

Engineering resource on the front-end team to lead technical aspects of the sales cycle. * Travel ... application specific connector solutions. * Research and analyze environment and competitive ...

Digital Tools Application Engineer

Phoenix, AZ ยท On-site +1

$108K - $148K/yr

We are looking for a highly talented Engineer to join our unique SBU application team leveraging ... Lead and coordinate execution teams during on-sites activities (beta, SW upgrade, server install ...

Application Engineer III - EBeam

Phoenix, AZ ยท On-site

$108K - $148K/yr

Lead complex application activities, including system evaluations, demos, and beta-site execution ... Bachelor's degree in Physics or Electrical Engineering required; advanced degree (Master's or PhD ...

Five or more years of related experience, including at least three years in application development ... To lead through product and services that transform our clients' lives. To learn and develop our ...

Application Engineer III (E3)

Chandler, AZ ยท On-site

$108K - $148K/yr

... Lead recipe creation to optimize system performance and Train PSE/AEs' in recipe creation ... Application Qualification of new technologies/features, Executes รŸ-sites, evaluation and demos at ...

Application Engineer III (E3)

Chandler, AZ ยท On-site

$108K - $148K/yr

... Lead recipe creation to optimize system performance and Train PSE/AEs' in recipe creation ... Application Qualification of new technologies/features, Executes -sites, evaluation and demos at ...

Current Employees and Contractors Apply HereOsaic Careers Application Engineering Team Lead Opportunity in Financial Services Senior Application Engineering Lead Role Type: Full-time Location(s)

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Lead Application Engineer information

See Arizona salary details

$8

$43

$93

How much do lead application engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for lead application engineer in Arizona is $43.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $60.91 per hour, depending on experience, location, and employer.

What cities in Arizona are hiring for Lead Application Engineer jobs?

Cities in Arizona with the most Lead Application Engineer job openings:

Infographic showing various Lead Application Engineer job openings in Arizona as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $90,184 per year, or $43.4 per hour.

Lead Application Engineer - CCaaS

Phoenix, AZ โ€ข On-site

Contractor

Re-posted 19 days ago


Job description

Overview:
Title: Lead Application Engineer - CCaaS (AWS Connect / Five9 / Cloud Migration)
Type: 6+ Month Contract (Potential to Convert)
Location: Hybrid - Phoenix, AZ (18850 N 56th St) preferred; Sunrise, FL (1500 NW 136th Ave) also considered
Role Overview
American Express is seeking a Lead Application Engineer to spearhead the design, development, and modernization of enterprise contact center platforms. This role is central to a large-scale migration from on-premise Genesys to cloud-based CCaaS solutions (AWS Connect or GCP/Five9). The ideal candidate brings deep Java/API engineering expertise, cloud architecture experience, and strong leadership skills to enhance customer experience platforms.
Key Responsibilities
  • Lead development of scalable, enterprise-grade applications and APIs (Java-based).
  • Design and implement CCaaS and Intelligent Virtual Assistant (IVA) solutions.
  • Architect and support cloud migration from Genesys to AWS or GCP platforms.
  • Enhance contact center capabilities: routing, IVR, omnichannel, workforce tools.
  • Integrate systems with CRM platforms (Salesforce, ServiceNow, etc.).
  • Define and drive architecture strategy ensuring scalability, performance, and security.
  • Collaborate with product and business teams to align technical solutions with business outcomes.
  • Mentor engineers and provide technical leadership across initiatives.
Core Requirements
  • 8-10+ years of software engineering experience.
  • Strong expertise in Java development and API engineering.
  • Hands-on experience with contact center technologies (Genesys, Amazon Connect, Five9).
  • Proven background in architecture design and complex system modeling.
  • Solid understanding of data structures, algorithms, and design patterns.
  • Experience with Agile, CI/CD, and DevOps practices.
  • Excellent communication skills to influence technical and non-technical stakeholders.
Cloud / CCaaS Specializations
AWS / Amazon Connect Focus
  • Design CCaaS solutions using Amazon Connect and Amazon Lex.
  • Build conversational IVR leveraging NLU/NLP, intents, and dialog orchestration.
  • Architect AWS environments (Lambda, API Gateway, S3, DynamoDB, Kinesis, CloudWatch, EKS).
  • Implement secure cloud architectures (IAM, VPCs, encryption, multi-region HA).
  • Integrate via Lambda webhooks, CTI adapters, SIP trunking, Amazon Chime Voice Connector.
  • Support migration from legacy platforms to Amazon Connect.

GCP / Five9 Focus
  • Design CCaaS solutions using Dialogflow CX and Five9.
  • Build conversational IVR with NLU/NLP, webhook integrations, and flow orchestration.
  • Architect GCP environments (GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, BigQuery).
  • Implement secure, scalable infrastructure (IAM, VPC, encryption, multi-region HA).
  • Develop and optimize Five9 solutions (ACD, routing, dialer, omnichannel).
  • Lead integrations via APIs, webhooks, SIP/WebRTC, CRM/CTI integrations.
  • Support migration from legacy platforms to Five9.
Additional Technical Skills
  • Infrastructure as Code (Terraform, CloudFormation).
  • Knowledge of OAuth, cloud security architecture, compliance (PCI, HIPAA).
  • Experience with observability, monitoring, and performance optimization.
  • Familiarity with GitHub Actions or similar CI/CD tooling.
Leadership & Soft Skills
  • Strong leadership and mentorship capabilities.
  • Ability to collaborate across distributed teams and stakeholders.
  • Excellent written and verbal communication skills.
  • Proactive mindset with focus on continuous improvement.

Skills:
AWS Connect,five9,GCP,CCAAS