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Land Rover Jobs in New Jersey (NOW HIRING)

Jaguar Land Rover

Product Analyst - Defender

Mahwah, NJ · Hybrid

POSITION: Product Analyst LOCATION: Mahwah, NJ LINE MANAGER: Product Lead RECRUITMENT RANGE: $70,500-$92,000 Live the Exceptional With Soul. This is the singular purpose of JLR. At the core of these ...

Jaguar Land Rover

Product Analyst - Defender

Mahwah, NJ · On-site

POSITION: Product Analyst LOCATION: Mahwah, NJ LINE MANAGER: Product Lead RECRUITMENT RANGE: $70,500-$92,000 Live the Exceptional With Soul. This is the singular purpose of JLR. At the core of these ...

Jaguar Land Rover

Rewards Manager, Americas

Mahwah, NJ · Hybrid

POSITION: Rewards Manager, Americas LOCATION: Mahwah, NJ LINE MANAGER: VP of People and Places RECRUITMENT RANGE: $140,000 - $175,000 Live the Exceptional With Soul. This is the singular purpose of ...

LXB Auto LLC

IT Professional

Edison, NJ

We proudly sell and service some of the worlds luxurious and iconic brands, Mercedes-Benz, Lexus, Audi and Jaguar Land Rover. We have operations in New York City, Long Island, New Jersey and Texas.

Lexus Of Edison

IT Professional

Edison, NJ · On-site

We proudly sell and service some of the worlds luxurious and iconic brands, Mercedes-Benz, Lexus, Audi and Jaguar Land Rover. We have operations in New York City, Long Island, New Jersey and Texas.

Penske Automotive Group

Product Specialist

Englewood, NJ · On-site

$33K - $51K/yr

Land Rover Englewood, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. JOIN OUR ...

Penske Automotive Group

Finance Manager

Eatontown, NJ · On-site

$150K - $200K/yr

Land Rover Monmouth, a Penske Automotive Group dealership, is looking for an experienced Financial Services Consultant to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM ...

Penske Automotive Group

Sales Consultant

Eatontown, NJ · On-site

$80K - $120K/yr

Land Rover Monmouth, a Penske Automotive Group dealership, is looking for Sales Associates to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM Here at Penske Automotive ...

Penske Automotive Group

Flat Rate Technician

Eatontown, NJ · On-site

$100K - $150K/yr

Land Rover Monmouth, a Penske Automotive Group dealership, is looking for an experienced, Flat Rate Technician to join our team and deliver extraordinary customer experiences. *Up to $10,000 Sign-on ...

Penske Automotive Group

Hourly Technician

Paramus, NJ · On-site

$21/hr

Land Rover Paramus, a Penske Automotive Group dealership, is looking for an Hourly Technician to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group ...

Penske Automotive Group

Flat Rate Technician

Englewood, NJ · On-site

$30 - $43/hr

Land Rover Englewood, a Penske Automotive Group dealership, is looking for an experienced, Flat Rate Technician to join our team and deliver extraordinary customer experiences. *Up to $10,000 Sign-on ...

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Showing results 21-40

All JobsLand Rover JobsLand Rover Jobs in New Jersey

Land Rover information

What is the difference between Land Rover vs Automotive Technician?

AspectLand RoverAutomotive Technician
Required CertificationsLand Rover certifications, ASE certificationsASE certifications, manufacturer-specific training
Work EnvironmentDealerships, service centers specializing in Land RoverAuto repair shops, dealerships, service centers
Industry UsageLuxury vehicle maintenance and repairGeneral vehicle repair across brands
Common Search IntentLand Rover repair, Land Rover technician jobsAuto technician jobs, vehicle repair technician

Land Rover technicians specialize in servicing and repairing Land Rover vehicles, often requiring specific manufacturer certifications. Automotive Technicians have a broader scope, working on various vehicle brands with general certifications. While Land Rover technicians focus on luxury vehicles, Automotive Technicians work across multiple brands in diverse environments.

What skills and qualifications are needed to be a Land Rover automotive technician?

To thrive as a Land Rover Automotive Technician, you need a solid background in automotive repair, diagnostics, and mechanical systems, often supported by a relevant technical diploma or ASE certification. Familiarity with Land Rover diagnostic software, specialized tools, and computerized systems is essential. Strong problem-solving abilities, attention to detail, and effective communication with clients and team members set top technicians apart. These skills ensure accurate diagnostics, efficient repairs, and high customer satisfaction in a competitive automotive service environment.

What does a Land Rover automotive technician do?

As a Land Rover automotive technician, your day-to-day tasks include diagnosing and repairing mechanical and electrical issues, performing routine maintenance such as oil changes and brake inspections, and using specialized diagnostic equipment unique to Land Rover vehicles. You'll also follow manufacturer service guidelines, update repair records, and collaborate closely with service advisors and other technicians to ensure high customer satisfaction. Staying up-to-date with the latest Land Rover technologies and participating in ongoing training sessions is also a common part of the role.

What is a Land Rover?

Land Rover is a British brand known for manufacturing premium sport utility vehicles (SUVs) that combine luxury, performance, and off-road capability. The brand is renowned for its iconic models such as the Range Rover, Discovery, and Defender, which are designed to handle a wide range of terrains while providing a comfortable and upscale driving experience. Land Rover vehicles are often chosen for their durability, advanced technology features, and reputation for adventure. The company is part of Jaguar Land Rover, a subsidiary of Tata Motors.
What cities in New Jersey are hiring for Land Rover jobs? Cities in New Jersey with the most Land Rover job openings:
Land Rover jobs near you
Infographic showing various Land Rover job openings in New Jersey as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Roadside Services Specialist

Jaguar Land Rover

Mahwah, NJ • On-site

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Jaguar Land Rover rating

8.1

Company rating: 8.1 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

5th of 44 rated automakers

Job description

POSITION: Roadside Services Specialist
LOCATION: Mahwah, NJ
RECRUITMENT RANGE: $70,500-$92,000
Live the Exceptional With Soul. This is the singular purpose of JLR.
At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years.
JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to 'Live the Exceptional with Soul' by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators' Code: Customer Love; Unity; Integrity; Growth; Impact.
At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.
Reporting to the Service Parts Growth Manager, the Roadside Service Specialist is responsible for two high impact programs that support our clients in very different ways. The Roadside Assistance service provides critical help when clients need us most, delivering immediate support during unexpected breakdowns or urgent situations. The Mobile Services Program on the other hand focuses on convenience and flexibility, offering scheduled service at the client's preferred time and location to enhance their overall ownership experience.
What you will be doing:
  • Oversee daily operations of Roadside Assistance and Mobile Services, including invoice and tow-activity tracking, performance monitoring, and budget organization; help develop simple incentives to ensure smooth, cost-effective program delivery aligned with JLR's Modern Luxury experience
  • Support the definition of key performance indicators (KPIs) and service level agreements (SLAs) for vendor and internal teams, monitor results, and drive corrective actions where performance falls short
  • Advance the Mobile Technician Program into a full Mobile Service offering, including service design, operations planning, and technology integration
  • Increase retailer participation in the Mobile Technician Program, targeting full network enrollment and 60% response rates after activation
  • Coordinate onboarding between newly enrolled Mobile Technician retailers and the roadside vendor
  • Develop and execute the launch plan for the Mobile Technician Program in Canada
  • Support vendor negotiations and manage contracts to ensure compliance, service quality, and continuous improvement
  • Serve as the primary escalation point for retailers, Field Teams, and customers, resolving issues with a client-centric mindset
  • Use analytics tools to identify trends, improve satisfaction, and make recommendations for leadership decisions
  • Review daily Customer Voice feedback, make decisions to address anonymous Red Flags, and execute actions to close the loop with clients
  • Prepare quarterly reports and business insights for senior leadership based on program performance, customer experience, and service retention & revenue
  • Coordinate cross-functional task forces with Field Teams, Finance, Legal, Product Investigation, and Consumer Affairs to resolve escalations and improve efficiency

What you will need:
  • Bachelor's degree or equivalent experience
  • 3+ years of experience in the automotive or Aftersales sector
  • Experience with Roadside Assistance, service operations, or customer support programs
  • Strong analytical skills with proficiency in Excel and AI tools
  • Experience working with retailers, field teams, and external vendors
  • Proven ability to manage budgets, invoices, and cost tracking
  • Strong communication and problem-solving knowledge
  • Ability to manage multiple priorities in a fast-paced environment
  • Comfortable with data, KPIs, and performance reporting
  • Adept at vendor management and ensuring SLA and KPI compliance
  • Ability to work cross functionally and influence without authority

Schedule: Hybrid Ways of Working (Monday, Tuesday, Thursday - office days; Wednesday and Friday - choice days)
Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position".
So Why Us?
  • As a people-first company, working at JLR means opportunity, teamwork, and growth. That's why working here is so much more than a job.
  • Be part of an international, inclusive, and open-minded company
  • Global Bonus Program based on company performance
  • You are never just a number. We take pride in taking care of our employees, doing everything we can to make sure that our teammates thrive both in and out of the office.
  • Our employees receive a generous time off policy
  • We offer a discounted Luxury Vehicle Car Program
  • Employees also receive generous health care and retirement plans
  • Quarterly Chair Massages
  • Maternity/Paternity Leave
  • Complimentary lunch
  • And more!

Thank you for your interest in working for us, we love it here and think you will too!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.
#WEAREJLR
This role is not eligible for Visa Sponsorship
#WEAREJLR
At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.
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INSIDE JLR
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WHAT WE OFFER
We look after our employees by offering a host of benefits and investing in their talent through award-winning training
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