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Lab Support Engineer Jobs in California (NOW HIRING)

Cartesia

Product Support Engineer

San Francisco, CA · On-site

$100K - $150K/yr

Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs ... About the Role We're looking for a Product Support Engineer to help our customers succeed with our ...

Vectra

Sr Support Engineer

California City, CA

Deep diagnosis of customer issues, including lab reproduction and source-code analysis ... At least 7 years working in a technical support and/or escalation engineer role. * Experience in ...

A10 Networks, Inc.

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer (SF Bay Area Candidates Only) As a Senior Network Engineer, you will ... Reproduce customer issues in lab environments and verify software behavior * Contribute to KBs ...

Dexterity

Application Support Engineer

Redwood City, CA · On-site

$120K - $160K/yr

As an Application Support Engineer you are the front line between Dexterity's NPI and deployed ... Office desk-based tasks and lab-floor testing. * This position requires extended deployment to ...

Osv_a10networks

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer (SF Bay Area Candidates Only) As a Senior Network Engineer, you will ... Reproduce customer issues in lab environments and verify software behavior * Contribute to KBs ...

Apex Systems

Lab Technician - Bay Area

Sunnyvale, CA · On-site

$32/hr

Job#: 3048272 Lab Technician Location: Sunnyvale, CA Pay: $32/hour Duration: Contract through the ... Experience supporting engineering, research, testing, or prototype laboratory environments.

Vectra

Sr Support Engineer

California City, CA · On-site

$100K - $110K/yr

Deep diagnosis of customer issues, including lab reproduction and source-code analysis ... At least 7 years working in a technical support and/or escalation engineer role. * Experience in ...

Zoomcar

Senior Technical Support Engineer

Santa Clara, CA · On-site

$87K - $107K/yr

Technical Support Engineer - FortiNAC ETAC Team Position overview and Job Responsibilities ... Utilize engineering background to recreate customer issues in the lab and work with the engineering ...

New

ALIGN Executive Search

R & D Engineer

Tustin, CA · On-site

... Support: Keep the R&D lab clean and organized for smooth prototype development. [1] Job ... Minimum of 2 years of engineering experience in product development or manufacturing within a ...

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All JobsLab Support Engineer JobsLab Support Engineer Jobs in California

Lab Support Engineer information

See California salary details

$16

$47

$71

How much do lab support engineer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for lab support engineer in California is $47.29, according to ZipRecruiter salary data. Most workers in this role earn between $36.30 and $59.33 per hour, depending on experience, location, and employer.

What is a lab support engineer?

Lab Support Engineers are technical professionals responsible for maintaining, troubleshooting, and supporting laboratory equipment, systems, and environments, often in IT, research, or engineering labs. They ensure that lab hardware, software, and network resources are functioning optimally, and assist users with technical issues. Their duties can also include installing new equipment, managing inventories, and supporting lab experiments or testing processes. These engineers play a crucial role in ensuring that the laboratory operates efficiently and safely. They often collaborate with researchers, IT staff, and other engineers to deliver technical support and solutions.

What are the typical daily tasks and team interactions for a lab support engineer?

As a Lab Support Engineer, your daily tasks often include maintaining and troubleshooting lab equipment, setting up test environments, and assisting engineers with hardware and software configurations. You'll regularly collaborate with development and QA teams to ensure the lab environment meets testing requirements and that any issues are promptly resolved. Communication and organizational skills are essential, as you may need to manage multiple requests simultaneously while maintaining accurate documentation of lab activities. The role offers a dynamic work environment, often requiring adaptability and proactive problem-solving.

What are the key skills and qualifications needed to thrive as a lab support engineer, and why are they important?

To thrive as a Lab Support Engineer, you need a solid background in computer science, electronics, and troubleshooting, often supported by a relevant degree or technical certification. Familiarity with laboratory management software, remote monitoring tools, and hands-on experience with hardware and networking systems is typically required. Strong problem-solving skills, attention to detail, and effective communication help you excel in diagnosing issues and collaborating with engineering teams. These skills ensure efficient lab operations, minimize downtime, and support the development and testing of new technologies.

What is the difference between Lab Support Engineer vs Lab Technician?

AspectLab Support EngineerLab Technician
Required CredentialsBachelor's degree in science or engineering, certifications may varyAssociate's degree or diploma in laboratory technology
Work EnvironmentResearch labs, manufacturing, quality controlClinical, research, or industrial labs
Employer & Industry UsageTech companies, manufacturing, biotech firmsHospitals, research institutions, industrial labs

Lab Support Engineers typically hold a bachelor's degree and focus on supporting laboratory operations, troubleshooting equipment, and ensuring process efficiency. Lab Technicians usually have an associate degree and perform routine testing and sample analysis. Both roles are essential in laboratory settings but differ in education requirements and scope of responsibilities.

What are popular job titles related to Lab Support Engineer jobs in California?

For Lab Support Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Lab Support Engineer jobs in California look for?

The top searched job categories for Lab Support Engineer jobs in California are:

Lab Support Engineer jobs near you
Infographic showing various Lab Support Engineer job openings in California as of September 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% In-person job distribution, with an average salary of $98,360 per year, or $47.3 per hour.

Product Support Engineer

San Francisco, CA • On-site

Cartesia
See more jobs at Cartesiaexternal

$100K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

About Cartesia
Our mission is to architect AI that learns from and interacts with the world like humans do.
We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.
We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.
About the Role
We're looking for a Product Support Engineer to help our customers succeed with our platform by solving complex, technical issues and providing world-class support. You'll work directly with customers, partner closely with engineering and product teams at a cutting-edge AI company, and help shape the processes and tools that define our post-sales support. This is a hands-on role where your feedback will influence the roadmap, improve product reliability, and set the standard for how our customers experience Cartesia.
Your Impact
  • Serve as the primary point of contact for support inbound from numerous sources like Slack, Pylon, WhatsApp, and other messaging platforms.
  • Deliver white-glove support for our customers, diagnosing and resolving complex issues quickly and efficiently.
  • Collaborate cross-functionally with product, engineering, and customer teams to become a trusted technical partner.
  • Reproduce customer issues, perform first-pass triage, write clear bug reports, and help prioritize fixes to unblock users quickly.
  • Troubleshoot across the stack: API errors, model behavior, latency/reliability issues, and partner integrations.
  • Be a customer champion: give feedback on features, spot edge cases, and influence roadmap and quality standards.
  • Document solutions and patterns in runbooks and contribute to customer-facing documentation and best practices.
  • Build tooling and automations to resolve gaps and ease operations to efficiently resolve issues quickly.

What You Bring
  • 2-8 years in a technical support, product support, technical account management, or forward-deployed engineering role.
  • Strong technical troubleshooting skills with APIs, SDKs, logs, and integrations.
  • Familiarity with AI tooling, APIs, or agentic systems.
  • Comfortable reproducing issues, debugging errors, and collaborating with engineers to identify solutions.
  • A builder mentality: can identify chokepoints in process and tooling and build to close gaps.
  • Excellent written and verbal communication, able to distill complex technical problems for both internal teams and customers.
  • Calm under pressure and able to prioritize effectively when multiple customer issues arise simultaneously.
  • High ownership and collaborative mindset, excited to contribute to a small, fast-moving team.

Nice to Have
  • Scripting experience in Python, JavaScript/TypeScript, or similar to reproduce, mock, or validate issues.
  • Experience in fast-moving startup environments where the product ships frequently and customers are often in early/beta.
  • Interest in tinkering with new features, debugging edge cases, and exploring workflows hands-on.

Note: Cartesia participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility after hire.
More Details
In-office policy: We're an in-person team based out of offices in S San Francisco, GB London and I Bangalore. We love being in the office, hanging out together, and learning from each other every day.
Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call.
We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don't sacrifice quality or design along the way.
We support each other. We have an open & inclusive culture that's focused on giving everyone the resources they need to succeed.
Our Benefits (US Employees Only)
Compensation Competitive base salary alongside attractive equity package.
Health Insurance Fully covered medical insurance along with dental and vision for you and your family.
Parental Leave 9 weeks paternity & 12 weeks maternity leave
401(k)
Commuter Allowance A monthly stipend to help you get to and from the office.
Flexible PTO Take as much time as you need to recharge your batteries.
Meals & Snacks Lunch, dinner and plenty of snacks, provided daily.
Your own personal Yoshi
Our Commitment to Equal Opportunity
Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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