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Lab Customer Service Representative Jobs in Tennessee

AlphaGraphics

Customer Service Representative

Franklin, TN · On-site

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

Shively Diversified Management Services

Be Seen First

Customer Service Representative

Spring Hill, TN · On-site

$16.70/hr

We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some knowledge of purchasing or inventory management.

Domino's Franchise

Customer Service Rep

Memphis, TN · On-site

$14.25 - $19.50/hr

Pizza Maker / Customer Service Representative (CSR ) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non-Exempt ...

AtWork - Knoxville

CSR

Knoxville, TN · On-site

$16/hr

Job Title: Customer Service Representative (CSR) Location: North Knoxville, TN Employment Type: Full-Time (35- 40 hours/week) Pay Rate: $16/hour We are a small, community-focused financial ...

AtWork!

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ...

Mr Electric

Customer Service Representative

Kingsport, TN · On-site

$15.25 - $20.75/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

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All JobsLab Customer Service Representative JobsLab Customer Service Representative Jobs in Tennessee

Lab Customer Service Representative information

See Tennessee salary details

$9

$17

$30

How much do lab customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for lab customer service representative in Tennessee is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.10 and $19.41 per hour, depending on experience, location, and employer.

What is the difference between Lab Customer Service Representative vs Lab Technician?

AspectLab Customer Service RepresentativeLab Technician
Required CredentialsHigh school diploma; customer service skillsAssociate's degree or certification in laboratory sciences
Work EnvironmentCustomer service settings, labs, healthcare facilitiesLaboratory settings, hospitals, research labs
Employer & Industry UsageHospitals, clinics, diagnostic labsMedical labs, research institutions, hospitals
Common Search & Comparison IntentCustomer support roles in labsTechnical lab work and testing

The main difference is that Lab Customer Service Representatives focus on patient and client communication, scheduling, and support, while Lab Technicians perform technical testing and analysis in laboratory settings. Both roles are essential in healthcare and lab environments but serve different functions.

What qualifications do I need to work in a lab customer service representative?

A lab customer service representative typically needs a high school diploma or equivalent, strong communication skills, and familiarity with laboratory procedures or medical terminology. Some positions may require previous experience in customer service or healthcare, and proficiency with computer software such as Microsoft Office or lab management systems is often preferred.

What cities in Tennessee are hiring for Lab Customer Service Representative jobs?

Cities in Tennessee with the most Lab Customer Service Representative job openings:

Lab Customer Service Representative jobs near you
Infographic showing various Lab Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,471 per year, or $17.5 per hour.

Customer Service Representative

Athens, TN • On-site

Rogers Dental Lab, Inc.
See more jobs at Rogers Dental Lab, Inc.external

$13.50 - $18.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Customer Service Representative

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX Rogers Dental Lab in Athens, TN.

The regular hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Thursday, and 8:00 a.m. to 1:00 p.m. on Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

  • Answering Customer Inquiries: responding to customer questions via phone, email, chat, or other channels.
  • Resolving Issues and Complaints: addressing and resolving customer concerns in a timely and efficient manner.
  • Providing Product Information: offering accurate and helpful details about products and services.
  • Processing Payments: processing payments.
  • Maintaining Accurate Records: keeping track of customer interactions and transactions.
  • Collaborating with Other Departments: working with departments to ensure customer satisfaction and resolve complex issues.
  • Ensuring Customer Satisfaction: striving to provide a positive and helpful experience to all customers.
  • Escalating Issues: knowing when and how to escalate complex issues to appropriate personnel.
  • Refers all technical inquires to appropriate team member
  • Route delivery when needed
  • All other duties as assigned.

Skills and Abilities Required:

  • Strong Communication Skills
  • Data entry and computer skills
  • Ability to coordinate multiple tasks
  • Attention to detail
  • Excellent customer service
  • Valid Driver's License

Minimum Education and Experience Required:

  • Required: High school diploma or GED equivalent
  • Customer Service experience required

Hazardous Materials or Equipment Used:

  • Disinfectant process chemicals
  • Personal protective equipment as required.
  • Office equipment
  • Insert hazardous materials and/or equipment

Physical Requirements:

  • Regularly required to sit, stand, walk, and/or reach
  • Exhibit fine motor skills and/or perform repetitive motions
  • Good hand-eye coordination
  • Good manual dexterity
  • Ability to walk and stand for long periods of time
  • Repeated bending and kneeling
  • Vision capabilities: Depth perception, attention to detail and/or color
  • Push, pull, lift, and/or carry up to 25 pounds
Qualifications

Required: High School or Equivalent or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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