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Lab Customer Service Representative Jobs in Pennsylvania

Customer Service Rep (CSR)

Erie, PA ยท On-site

$15.50 - $21/hr

Customer Service Rep (CSR) Right now, we are searching for qualified customer service reps with personality and people skills. We are growing so fast it's hard to keep up, and that means Domino's has ...

Customer Service Representative (CSR)

Ebensburg, PA ยท On-site

$13 - $17.75/hr

Customer Service Representative (CSR) - Accounting Department Location: viLogics HQ - Ebensburg,PA (Operations Center) - In-Office Only Position Summary: viLogics is seeking a Customer Service ...

Customer Service Representative (CSR)

Ebensburg, PA ยท On-site

$13 - $17.75/hr

Customer Service Representative (CSR) - Accounting Department Location: viLogics HQ - Ebensburg,PA (Operations Center) - In-Office Only Position Summary: viLogics is seeking a Customer Service ...

Customer Service Representative (CSR)

Blue Bell, PA ยท On-site

$15.25 - $20.75/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

Customer Service Representative (CSR)

Bristol, PA ยท On-site

$15.75 - $21.25/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

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Showing results 1-20

Lab Customer Service Representative information

See Pennsylvania salary details

$8

$15

$27

How much do lab customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for lab customer service representative in Pennsylvania is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $17.30 per hour, depending on experience, location, and employer.

What is the difference between Lab Customer Service Representative vs Lab Technician?

AspectLab Customer Service RepresentativeLab Technician
Required CredentialsHigh school diploma; customer service skillsAssociate's degree or certification in laboratory sciences
Work EnvironmentCustomer service settings, labs, healthcare facilitiesLaboratory settings, hospitals, research labs
Employer & Industry UsageHospitals, clinics, diagnostic labsMedical labs, research institutions, hospitals
Common Search & Comparison IntentCustomer support roles in labsTechnical lab work and testing

The main difference is that Lab Customer Service Representatives focus on patient and client communication, scheduling, and support, while Lab Technicians perform technical testing and analysis in laboratory settings. Both roles are essential in healthcare and lab environments but serve different functions.

What qualifications do I need to work in a lab customer service representative?

A lab customer service representative typically needs a high school diploma or equivalent, strong communication skills, and familiarity with laboratory procedures or medical terminology. Some positions may require previous experience in customer service or healthcare, and proficiency with computer software such as Microsoft Office or lab management systems is often preferred.

What cities in Pennsylvania are hiring for Lab Customer Service Representative jobs?

Cities in Pennsylvania with the most Lab Customer Service Representative job openings:

Infographic showing various Lab Customer Service Representative job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,511 per year, or $15.6 per hour.

Customer Service Representative (CSR)

West Norriton, PA โ€ข On-site

O'Donnell Metal Fabricators
Fabricated Metal Product Manufacturingย โ€ขย 11 - 50 employees

$18 - $22/hr

Other

Medical, Retirement, PTO

Re-posted 24 days ago


Job description

We're Hiring: Customer Service Representative (CSR)
Location: Norristown, PA | Pay Range: $18-$22/hour | Full-Time
Company Overview:
Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.
When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.
Position Summary:
We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.
This position is designed for someone who communicates well, stays organized, and is ready to learn.
What You'll Get:

  • $18-$22/hour based on experience and capability
  • Performance-based incentive opportunities
  • Pay increases tied to performance and capability
  • Health Insurance + Retirement Plan
  • Paid Holidays + PTO
What You'll Do:
  • Answer customer calls and schedule service appointments
  • Communicate with customers and technicians throughout the day
  • Maintain accurate customer and job information
  • Support general administrative and office functions
  • Help keep daily operations organized and moving forward
What You'll Bring:
  • Customer service, office, retail, hospitality, or administrative experience preferred
  • Strong communication and organizational skills
  • Comfortable using computers and software systems
  • Professional, dependable, and willing to learn
  • Ability to stay productive as priorities change

Working Conditions:
This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.
If you're reliable, willing to learn, and take pride in doing things right, apply.
Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.