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Lab Customer Service Representative Jobs in Minnesota

DCM Tech, Inc.

Customer Service Representative

Winona, MN · On-site

$15.50 - $21/hr

The Customer Service Representative (CSR) serves as a primary point of contact for customers regarding parts orders, machine shipments, service coordination, and account inquiries. This role ensures ...

HOM Furniture

Customer Service Representative

Oakdale, MN · On-site

$17 - $18/hr

Job Type Full-time Description Pay $17-18 an hour Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary ...

DCM Tech Inc

Customer Service Representative

Winona, MN · On-site

$22 - $25/hr

The Customer Service Representative (CSR) serves as a primary point of contact for customers regarding parts orders, machine shipments, service coordination, and account inquiries. This role ensures ...

HOM Furniture

Customer Service Representative

Oakdale, MN · On-site

$17 - $18/hr

Job Type Full-time Description Pay $17-18 an hour Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary ...

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All JobsLab Customer Service Representative JobsLab Customer Service Representative Jobs in Minnesota

Lab Customer Service Representative information

See Minnesota salary details

$9

$16

$29

How much do lab customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for lab customer service representative in Minnesota is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $12.61 and $18.68 per hour, depending on experience, location, and employer.

What is the difference between Lab Customer Service Representative vs Lab Technician?

AspectLab Customer Service RepresentativeLab Technician
Required CredentialsHigh school diploma; customer service skillsAssociate's degree or certification in laboratory sciences
Work EnvironmentCustomer service settings, labs, healthcare facilitiesLaboratory settings, hospitals, research labs
Employer & Industry UsageHospitals, clinics, diagnostic labsMedical labs, research institutions, hospitals
Common Search & Comparison IntentCustomer support roles in labsTechnical lab work and testing

The main difference is that Lab Customer Service Representatives focus on patient and client communication, scheduling, and support, while Lab Technicians perform technical testing and analysis in laboratory settings. Both roles are essential in healthcare and lab environments but serve different functions.

What qualifications do I need to work in a lab customer service representative?

A lab customer service representative typically needs a high school diploma or equivalent, strong communication skills, and familiarity with laboratory procedures or medical terminology. Some positions may require previous experience in customer service or healthcare, and proficiency with computer software such as Microsoft Office or lab management systems is often preferred.
Lab Customer Service Representative jobs near you
Infographic showing various Lab Customer Service Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,108 per year, or $16.9 per hour.

Customer Service Representative

Little Canada, MN • On-site

HOM FURNITURE
Furniture Manufacturing • 501 - 1,000 employees
Learn more about HOM FURNITUREexternal

$16 - $19/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 3 days ago

HOM Furniture rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Description

Pay

$16-19 an hour


Responsibilities

The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include:

  • Answering phones to either direct callers to the proper department or to answer any questions they may have.
  • Finalizing orders, taking payments, and scheduling deliveries and pickups.
  • Processing returns and processing initial paperwork for warranty claims.
  • Making changes and cancellations to orders when appropriate.
  • Updating customers on changes to their order status.
  • Processing finance applications.
  • The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
  • Processes sales for accessories and other small purchases.
  • Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
  • Other duties as assigned.

Benefits

  • HOM Furniture offers its full-time employees a competitive benefits package.
  • Paid Time Off- 20 Days in 1st year for full-time employees
  • Medical and/or Dental Coverage
  • 401(k) Employee Contribution Plan
  • 401(k) Employer Matching
  • Employee discount
  • Career advancement opportunities and training
  • Pay on Demand - options for receiving earned wages

Requirements


Education: Must be working towards or have a high school diploma or GED.


Experience: Six months of customer service experience preferred.


Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.


Other: Must be able to communicate effectively both verbally and in writing.


*Reasonable accommodation will be made for those who require it.


HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.


What HOM Furniture employees say

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