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Lab Customer Service Representative Jobs in Indiana

Exegistics

Customer Service Rep

Indianapolis, IN · On-site

$19/hr

Customer Service Representative 2nd shift 3:30pm-12:00am JEFFERSONVILLE, IN $19.00/HR Job Summary We are seeking an energetic, reliable, and customer-focused Customer Service Representative (CSR) to ...

kirbyrisk

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact ...

kirbyrisk

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact ...

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All JobsLab Customer Service Representative JobsLab Customer Service Representative Jobs in Indiana

Lab Customer Service Representative information

See Indiana salary details

$8

$16

$28

How much do lab customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for lab customer service representative in Indiana is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.17 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Lab Customer Service Representative vs Lab Technician?

AspectLab Customer Service RepresentativeLab Technician
Required CredentialsHigh school diploma; customer service skillsAssociate's degree or certification in laboratory sciences
Work EnvironmentCustomer service settings, labs, healthcare facilitiesLaboratory settings, hospitals, research labs
Employer & Industry UsageHospitals, clinics, diagnostic labsMedical labs, research institutions, hospitals
Common Search & Comparison IntentCustomer support roles in labsTechnical lab work and testing

The main difference is that Lab Customer Service Representatives focus on patient and client communication, scheduling, and support, while Lab Technicians perform technical testing and analysis in laboratory settings. Both roles are essential in healthcare and lab environments but serve different functions.

What qualifications do I need to work in a lab customer service representative?

A lab customer service representative typically needs a high school diploma or equivalent, strong communication skills, and familiarity with laboratory procedures or medical terminology. Some positions may require previous experience in customer service or healthcare, and proficiency with computer software such as Microsoft Office or lab management systems is often preferred.
Lab Customer Service Representative jobs near you
Infographic showing various Lab Customer Service Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,872 per year, or $16.3 per hour.

Customer Service Representative

Elkhart, IN • On-site

HOME - Leading Closed Cell Cross-linked Polyethylene Foam Supplier
See more jobs at HOME - Leading Closed Cell Cross-linked Polyethylene Foam Supplierexternal

$24 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Looking for more than just a paycheck? Trying to grow where you're valued? You're in the right place; Worldwide Foam in Elkhart, IN is hiring a full-time Customer Service Representative!


What You'll Be Doing:

Our Customer Service Representatives work closely with our sales, warehouse, and procurement teams to deliver high levels of client service while upholding our core values and business objectives. You'll use various logistics tools to manage supply chain flow and ensure orders are fulfilled accurately and promptly. You're the point of contact for customers, and you'll maintain a positive, helpful attitude as you assist them with any shipping, delivery, product, or pricing needs. You'll make customers feel heard, nurture strong relationships, proactively address concerns, and collect feedback so we can continue to improve our operations.

You'll also have a hand in our logistics processes, ensuring accuracy and timeliness in all activities. Attentive to detail, you'll process orders, complete data entry, review sales orders, and track shipments to ensure deliveries arrive on time. You'll work with freight, shipping, and logistics partners as needed to support cost-effective transportation processes, and you'll inform stakeholders about changes or updates. Throughout all activities, you'll maintain accurate shipping records and ensure compliance with all shipping, customs, and import/export requirements.


Customer Service Representative Compensation:

  • $24.00 - $25.50/hour
  • Steady 8:00 am - 5:00 pm, Monday - Friday schedule
  • Perks & Benefits like a bonus structure, health insurance, dental, vision, PTO, 401(k) with match, short- and long-term disability, company-paid life insurance, professional development support, and advancement opportunities within a growing organization

You're a Fit if You Have:

  • Familiarity with logistics or customer service concepts
  • Basic understanding of shipping or inventory management processes
  • Basic proficiency with Microsoft 365 programs (Word, Excel, Outlook, PowerPoint, SharePoint, etc.) with comfort learning/using CRM and logistics platforms
  • Excellent communication and interpersonal skills
  • Sharp attention to detail, problem-solving skills, and multitasking abilities for working within a fast-paced environment
  • Ability to sit at a computer for extended periods and use office equipment

Our ideal Customer Service Representative is bilingual and has an associate degree (or equivalent experience) in logistics, business, supply chain, or a similar field.

Your success depends on your ability to meet these metrics: customer response time, order processing accuracy, concern resolution rate, on-time delivery percentage, cost savings from shipping optimization, and shipping documentation compliance.


GROW WITH US!

At Worldwide Foam, we take pride in being North America's fastest-growing and most diverse closed-cell foam supplier. Since 2008, we've built our reputation on innovation and rapid one-day lead times, ensuring our customers receive the products they need promptly. With seven strategic locations and a wide range of closed-cell, cross-linked polyethylene, and elastomeric foam products, we continue to enhance our services. Our dedicated team drives our success, and we're committed to supporting their growth with excellent benefits and a collaborative work environment. If you want to make a meaningful impact, we'd love to hear from you!

Apply now with our initial, mobile-friendly application!

Apply