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Lab Client Service Jobs in Texas (NOW HIRING)

Lab Coordinator - AMP - Lewisville, TX, Monday to Friday, 8:30 AM to 5:00 PM Pay range: $24.00+ per ... Problem solves client service issues and ensures resolution has been reached * Schedules client ...

Lab Coordinator - AMP

Lewisville, TX ยท On-site

$22.43/hr

Lab Coordinator - AMP - Lewisville, TX, Monday to Friday, 8:30 AM to 5:00 PM Pay range: $22.43+ per ... Problem solves client service issues and ensures resolution has been reached * Schedules client ...

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Lab Client Service information

What is the difference between Lab Client Service vs Lab Technician?

AspectLab Client ServiceLab Technician
Required CredentialsCustomer service skills, sometimes a high school diploma or associate degreeCertification or associate degree in laboratory technology
Work EnvironmentOffice or clinical setting, interacting with clientsLaboratory setting, performing tests and procedures
Employer & Industry UsageHospitals, clinics, diagnostic labsResearch labs, hospitals, diagnostic labs
Common Search & ComparisonCustomer interaction, service rolesTechnical lab work, testing procedures

Lab Client Service focuses on client interaction, scheduling, and customer support within laboratory settings, requiring strong communication skills. In contrast, Lab Technicians perform technical testing and analysis in labs, requiring specialized certifications. Both roles are essential in healthcare and diagnostic industries but differ in responsibilities and skill sets.

Infographic showing various Lab Client Service job openings in Texas as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service/Lab Assistant

Texas Health Care PLCC

North Richland Hills, TX โ€ข On-site

$15 - $20.75/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Duties/Responsibilities:

  • Function as liaison between clinics and laboratory, providing excellent service to providers office, patients, and staff
  • Perform in-service with offices and clinics to demonstrate the use of Laboratory Information Systems, test orders, requisitions, and specimen labels,
  • Maintain patient confidentiality
  • Assist Client Service Manager, Lab Director and/or billing staff with billing and collection issues
  • Attend clinic(s) staff meetings to address laboratory issues
  • Answer phones at the main lab to troubleshoot problems with specimens, orders, and general complaints from offices and/or clinics
  • Checking pending and problems logs daily to fix issues related to processing, phlebotomy, or reference lab work
  • Deliver supplies when needed at offices and clinics
  • Other duties as assigned by the Client Service Manager and Laboratory Director.


Performance Requirements and Experience:

  • High School Diploma
  • Experience in the Healthcare field (preferred)
  • Customer Service experience preferred
  • 1-2 years experience in a laboratory environment
  • Basic computer and data entry skills
  • Strong communication skills; written and verbal
  • Ability to work independently or within a team environment
  • Well-organized and high-level attention to detail
  • Ability to sit and/or stand for extended periods of time