L1 Production Support - Junior - SQL-1 (SS) Location: Plano, TX Duration: 6 Months Mode of Hire: W2 Contract Description: On-boarding new clients and new / additional users to AML's e-commerce ...
L1 Production Support - Junior - SQL-1 (SS) Location: Plano, TX Duration: 6 Months Mode of Hire: W2 Contract Description: On-boarding new clients and new / additional users to AML's e-commerce ...
Company Description L1 Production Support - Junior - SQL-1 (SS) Location: Plano, TX Duration: 6 Months Mode of Hire: W2 Contract Description: โข On-boarding new clients and new / additional users to ...
Company Description L1 Production Support - Junior - SQL-1 (SS) Location: Plano, TX Duration: 6 Months Mode of Hire: W2 Contract Description: โข On-boarding new clients and new / additional users to ...
L1 Support Engineer Location: Dallas, TX / Austin, TX (Onsite Only) Rate : C2C for Junior position (2-5 Years experience) C2C for Mid Level position (5-8 Years' experience) for Senior (8+ Years ...
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L1 Support Engineer Location: Dallas, TX / Austin, TX (Onsite Only) Rate : C2C for Junior position (2-5 Years experience) C2C for Mid Level position (5-8 Years' experience) for Senior (8+ Years ...
Teamcenter Support lead
Arlington, TX ยท On-site
... L1 support, infra, vendors, Siemens GTAC) for issue triage, escalation, and timely resolution Support release management, deployments, patches, and minor enhancements including validation support ...
Teamcenter Support lead
Arlington, TX ยท On-site
... L1 support, infra, vendors, Siemens GTAC) for issue triage, escalation, and timely resolution Support release management, deployments, patches, and minor enhancements including validation support ...
L2 Systems Analyst
Dallas, TX ยท On-site
This role acts as an escalation point for L1 support and works closely with infrastructure, application, and security teams to resolve incidents and implement system improvements. Key ...
L2 Systems Analyst
Dallas, TX ยท On-site
This role acts as an escalation point for L1 support and works closely with infrastructure, application, and security teams to resolve incidents and implement system improvements. Key ...
L2 Systems Analyst
Dallas, TX ยท On-site
This role acts as an escalation point for L1 support and works closely with infrastructure, application, and security teams to resolve incidents and implement system improvements.Key Responsibilities
L2 Systems Analyst
Dallas, TX ยท On-site
This role acts as an escalation point for L1 support and works closely with infrastructure, application, and security teams to resolve incidents and implement system improvements.Key Responsibilities
L2 Systems Analyst
Dallas, TX ยท On-site
This role acts as an escalation point for L1 support and works closely with infrastructure, application, and security teams to resolve incidents and implement system improvements. Key ...
L2 Systems Analyst
Dallas, TX ยท On-site
This role acts as an escalation point for L1 support and works closely with infrastructure, application, and security teams to resolve incidents and implement system improvements. Key ...
Teamcenter L2 Support
Austin, TX ยท On-site
The role involves system monitoring and ensuring the smooth operation of Teamcenter PLM environments while acting as the escalation point for issues beyond L1 support. Responsibilities : โข Provide ...
Teamcenter L2 Support
Austin, TX ยท On-site
The role involves system monitoring and ensuring the smooth operation of Teamcenter PLM environments while acting as the escalation point for issues beyond L1 support. Responsibilities : โข Provide ...
L2 Desktop Support Engineer
San Antonio, TX ยท On-site
$55K - $65K/yr
The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe โข Level 2 generally handles break/fix, configuration issues ...
New
L2 Desktop Support Engineer
San Antonio, TX ยท On-site
$55K - $65K/yr
The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe โข Level 2 generally handles break/fix, configuration issues ...
New
SRE L1 Support/Cloud Platform Ops Engineer
Austin, TX ยท On-site +1
$105K - $155K/yr
... support the AI revolution. Bitdeer handles complex processes involved in computing such as ... In this L1 role you cover front-line monitoring and incident response for NeoCloud's US GPU DCs ...
SRE L1 Support/Cloud Platform Ops Engineer
Austin, TX ยท On-site +1
$105K - $155K/yr
... support the AI revolution. Bitdeer handles complex processes involved in computing such as ... In this L1 role you cover front-line monitoring and incident response for NeoCloud's US GPU DCs ...
L1 support for Salesforce and AI tools * Product management for the ISR Tool * Security and compliance for Salesforce 3. Value Capture of Technology Investments: New function to measure the ...
L1 support for Salesforce and AI tools * Product management for the ISR Tool * Security and compliance for Salesforce 3. Value Capture of Technology Investments: New function to measure the ...
Job Summary: We are seeking a detail-oriented and proactive L1 Technician to perform standard ... Mechanical Support: * Replace common mechanical spare parts as needed. * Connect and set up air ...
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Job Summary: We are seeking a detail-oriented and proactive L1 Technician to perform standard ... Mechanical Support: * Replace common mechanical spare parts as needed. * Connect and set up air ...
Job Summary: We are seeking a detail-oriented and proactive L1 Technician to perform standard ... Mechanical Support: * Replace common mechanical spare parts as needed. * Connect and set up air ...
Job Summary: We are seeking a detail-oriented and proactive L1 Technician to perform standard ... Mechanical Support: * Replace common mechanical spare parts as needed. * Connect and set up air ...
System Support Analyst (L1)
Houston, TX ยท On-site
$18.50 - $21.50/hr
System Support Analyst Location: Houston Department: Service Desk Reports To: Service Manager Are ... Mentor L1 Analysts and participate in team meetings What You Bring to the Table Skills & Abilities
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System Support Analyst (L1)
Houston, TX ยท On-site
$18.50 - $21.50/hr
System Support Analyst Location: Houston Department: Service Desk Reports To: Service Manager Are ... Mentor L1 Analysts and participate in team meetings What You Bring to the Table Skills & Abilities
System Support Analyst (L1)
Houston, TX ยท On-site
System Support Analyst Location: Houston Department: Service Desk Reports To: Service Manager Are ... Mentor L1 Analysts and participate in team meetings What You Bring to the Table Skills & Abilities
System Support Analyst (L1)
Houston, TX ยท On-site
System Support Analyst Location: Houston Department: Service Desk Reports To: Service Manager Are ... Mentor L1 Analysts and participate in team meetings What You Bring to the Table Skills & Abilities
System Support Analyst (L1)
Houston, TX ยท On-site
$18.50 - $21.50/hr
System Support Analyst Location: Houston Department: Service Desk Reports To: Service ManagerAre ... Mentor L1 Analysts and participate in team meetings What You Bring to the Table Skills & Abilities
System Support Analyst (L1)
Houston, TX ยท On-site
$18.50 - $21.50/hr
System Support Analyst Location: Houston Department: Service Desk Reports To: Service ManagerAre ... Mentor L1 Analysts and participate in team meetings What You Bring to the Table Skills & Abilities
Network Engineer
Rockdale, TX ยท On-site
Train and enable on-site L1 support teams * Participate in on-call L2 incident response on an as-needed basis. Skills Primary Skill (Must to Have) Secondary Skill (Nice to have) Technical Skills ...
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Network Engineer
Rockdale, TX ยท On-site
Train and enable on-site L1 support teams * Participate in on-call L2 incident response on an as-needed basis. Skills Primary Skill (Must to Have) Secondary Skill (Nice to have) Technical Skills ...
Fab IT Service Engineer
Austin, TX ยท On-site
This includes taking responsibility for training and supporting L1 members to achieve a higher resolution rate. โข Develop and maintain IT systems crucial for sustaining user operations and ...
Fab IT Service Engineer
Austin, TX ยท On-site
This includes taking responsibility for training and supporting L1 members to achieve a higher resolution rate. โข Develop and maintain IT systems crucial for sustaining user operations and ...
Helpdesk Support - L1
Austin, TX ยท On-site
$19.75 - $26.75/hr
Job#: 3043520 Helpdesk Support - L1 Location: Austin, Texas Role Overview We are seeking a customer-focused Help Desk Representative to provide first-level technical support in an enterprise ...
Helpdesk Support - L1
Austin, TX ยท On-site
$19.75 - $26.75/hr
Job#: 3043520 Helpdesk Support - L1 Location: Austin, Texas Role Overview We are seeking a customer-focused Help Desk Representative to provide first-level technical support in an enterprise ...
Tech - L1 Depot
Grapevine, TX ยท On-site
$15.75 - $21/hr
Tech - L1 Depot Grapevine, Texas, United States Or refer someone Job Openings Tech - L1 Depot ... Builds and maintains a work environment that is positive and is supported by open feedback and two ...
Tech - L1 Depot
Grapevine, TX ยท On-site
$15.75 - $21/hr
Tech - L1 Depot Grapevine, Texas, United States Or refer someone Job Openings Tech - L1 Depot ... Builds and maintains a work environment that is positive and is supported by open feedback and two ...
L1 Support information
See Texas salary details
$12.57 - $15.56
21% of jobs
$16.12 is the 25th percentile. Wages below this are outliers.
$15.56 - $18.54
21% of jobs
The median wage is $19.79 / hr.
$18.54 - $21.53
19% of jobs
$24.17 is the 75th percentile. Wages above this are outliers.
$21.53 - $24.52
16% of jobs
$24.52 - $27.50
8% of jobs
$27.50 - $30.49
5% of jobs
$30.49 - $33.48
1% of jobs
$33.48 - $36.46
2% of jobs
$36.46 - $39.45
3% of jobs
$39.45 - $42.44
2% of jobs
$42.44 - $45.42
1% of jobs
$12
$23
$45
How much do l1 support jobs pay per hour?
What is the difference between L1 Support vs L2 Support?
| Aspect | L1 Support | L2 Support |
|---|---|---|
| Responsibilities | Initial troubleshooting, basic issue resolution, customer communication | Advanced troubleshooting, complex issue resolution, technical analysis |
| Skills & Certifications | Basic technical knowledge, customer service skills, often no formal certifications | Deeper technical expertise, certifications like CompTIA, Cisco, or vendor-specific |
| Work Environment | Helpdesk, call centers, support desks | Specialized support teams, escalation points |
| Interaction with Users | Direct contact, first point of contact | Limited direct contact, handles escalated issues |
In summary, L1 Support handles basic customer issues and initial troubleshooting, while L2 Support deals with more complex technical problems requiring deeper expertise. Both roles are essential in a support hierarchy, with L1 Support serving as the first line of contact and L2 Support providing advanced technical assistance.
What is a L1 support job?
What cities in Texas are hiring for L1 Support jobs?
Cities in Texas with the most L1 Support job openings:

L1 Production Support - Junior - SQL-1
Plano, TX โข On-site
Contractor
Re-posted 25 days ago
Job description
L1 Production Support - Junior - SQL-1 (SS)
Location: Plano, TX
Duration: 6 Months
Mode of Hire: W2 Contract
Description:
On-boarding new clients and new / additional users to AML's e-commerce platforms - both internal and external.
Seeking requisite trading approval to onboard new clients
Bringing on clients across multiple vendor channels as well as our own proprietary trading GUI plus setting up eFX options clients
Being the 1st point of contact for users of AML's FX e-commerce platform. Expected to have comprehensive knowledge of platform in order to provide a premium client experience. Problem investigation and resolution
Extensive liaison with electronic and voice FICC sales teams
Configuration of pricing schedules for clients
- B.E./B.Tech./MCA from a recognized university
- Hands-on experience in UNIX with knowledge on L1 Support roles & responsibilities
- 1-4 years of IT experience.
All your information will be kept confidential according to EEO guidelines.
About TechTammina
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Chantilly, VA, US
Year founded
2005