JOB DESCRIPTION: Korean American Family Services (KFAM) is a non-profit organization specializing in gender-based violence, mental health, and foster/adoption services to API immigrant families. KFAM is seeking a Korean-speaking case manager to work under the supervision of Mental Health Program Director. Case manager is responsible for providing case management services for mental health counseling clients as well as some administrative support.
JOB REQUIREMENTS:
โข Provide case management and rehab needs to assist mental health clients and submitting documentation following department guidelines and standards
โข Advocate on behalf of clients and/or their children with government agencies, schools, medical providers and other service providers.
โข Provide linkage and referrals to resources such as legal aids, housing, and etc.
โข Answer phone and email inquiries for mental health services
โข Complete all admissions paperwork and prepare client files for therapists
โข Verify eligibility for benefits for each patient (e.g. โ DMH, medical insurance)
โข Assist with scheduling medication service appointments for the nurse practitioner
โข Assist with outreach events
โข Provide translation services as needed
โข Other duties as assigned
QUALIFICATIONS:
โข Must be Bilingual in Korean
โข Bachelorโs degree in related field, preferred
โข Must have strong organizational skills, be good at multi-tasking, and detail oriented
โข Must have strong interpersonal and communication skillsโgood at working with people
โข Customer service or administrative support experience, a plus
โข Must have driverโs license, insurance and be willing to drive, as needed