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Keystone Health Keystone Health Jobs (NOW HIRING)

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Care Manager ...

Case Manager

Chambersburg, PA ยท On-site

$20 - $25.50/hr

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Case Manager ...

Bilingual Office Assistant

Gardners, PA ยท On-site

$15.25 - $19.50/hr

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Bilingual ...

Bilingual Office Assistant

Gardners, PA ยท On-site

$15.25 - $19.50/hr

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Bilingual ...

Inboxologist

Chambersburg, PA ยท On-site

$108K - $140K/yr

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. The ...

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Keystone Health Keystone Health information

What is the difference between Keystone Health Keystone Health vs Medical Assistant?

AspectKeystone HealthMedical Assistant
CredentialsVaries; may include certifications or licensure depending on roleCertified or registered through programs like CMA or RMA
Work EnvironmentPrimary care clinics, community health centersClinics, hospitals, outpatient settings
Industry UsageHealthcare provider organizationHealthcare support role
Job FocusPatient care coordination, administrative tasksClinical tasks, patient assistance

Keystone Health employs various healthcare roles, including Medical Assistants, who perform clinical and administrative duties in community health settings. While both roles support patient care, Keystone Health's Medical Assistants focus on clinical tasks like taking vital signs, whereas Keystone Health as an organization provides comprehensive healthcare services.

What can I expect from the team culture and collaboration at Keystone Health?

At Keystone Health, team members work in a highly collaborative and patient-centered environment. You can expect to interact regularly with a multidisciplinary team, including physicians, nurses, behavioral health professionals, and administrative staff. Open communication and mutual support are emphasized to ensure comprehensive care for patients. This collaborative approach not only enhances patient outcomes but also offers excellent opportunities for professional learning and growth within the organization.

What are the key skills and qualifications needed to thrive at Keystone Health, and why are they important?

To thrive at Keystone Health, professionals typically need relevant healthcare credentials, clinical expertise, and knowledge of industry standards for their specific role. Familiarity with electronic health record (EHR) systems, scheduling tools, and compliance with healthcare regulations such as HIPAA is essential. Strong communication, teamwork, and problem-solving skills help individuals collaborate effectively with patients and colleagues. These competencies ensure the delivery of high-quality, patient-centered care and smooth operation within a healthcare environment.

What is Keystone Health?

Keystone Health is a healthcare organization that provides a range of medical, dental, behavioral health, and support services to individuals and families. Based in Chambersburg, Pennsylvania, Keystone Health operates as a Federally Qualified Health Center (FQHC), focusing on making high-quality healthcare accessible and affordable, especially for underserved communities. The organization offers primary care, pediatrics, women's health, behavioral health, dental care, and other specialty services. Keystone Health is committed to a patient-centered approach, ensuring comprehensive and coordinated care for all patients.
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Infographic showing various Keystone Health Keystone Health job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Patient Referral Specialist

Patient Referral Specialist

Keystone Health

Chambersburg, PA โ€ข On-site

Full-time

Posted 7 days ago


Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

Patient Referral Specialist

Location: Keystone Pediatrics
Schedule: Monday - Friday | Full Time (40 hours/week) | No weekends or holidays

Job Description:
The Patient Referral Specialist will perform medical records duties, including the management of referrals and forms. Responsibilities include scheduling appointments, compiling, verifying, and scanning patient health information into the electronic health record according to established guidelines. The incumbent will perform duties under the supervision of the Office Manager.

Key Responsibilities:

  • Functions independently - demonstrates strong judgment and the ability to work with minimal supervision.
  • Produces thorough documentation - ensures all referral activities are fully completed and accurately recorded.
  • Carries out practitioner orders - schedules appointments, obtains insurance preauthorizations, and completes all referralrelated tasks.
  • Provides telephone support - assists patients with questions and needs related to referrals.
  • Educates patients on KH programs - understands available services and guides patients on how to access additional assistance.
  • Participates in staff meetings and training - attends front office meetings and completes all required learning modules.
  • Communicates essential information - ensures timely and accurate information sharing with team members.
  • Supports Quality Assurance initiatives - participates in QA activities to improve processes and patient experience.
  • Understands insurance authorization requirements - maintains knowledge of payer rules for prior authorizations.
  • Engages in continuing education - attends training related to referrals, insurance processes, and workflow updates.
  • Understands testing criteria - is familiar with requirements from other offices for various patient tests.
  • Uses electronic health records effectively - demonstrates working knowledge of EHR systems.
  • Assists with insurance worksheets - supports completion and accuracy of insurance documentation.
  • Enters and verifies insurance information - identifies and corrects errors in insurance screens within KH systems.
  • Demonstrates excellent interpersonal skills - maintains positive, professional interactions with patients, staff, and external partners.

Education/Experience

Minimum High School Diploma or Equivalent required. Medical Assistant/Certified Medical Assistant preferred;

Certifications, Licenses and Registrations

Valid CPR certification.

Keystone Health is an Equal Opportunity Employer