About the Role
Under the leadership of the Senior Manager, UX Design & Content Strategy, theย Juniorย User Experience Designer will help design and improve products and services for internal and external clients.ย You'llย work alongside experienced UX designers who will provide coaching, feedback, and opportunities to develop your interaction design, and facilitation skills.ย In this position,ย you will collaborate withย a variety of stakeholders includingย product managers, business analysts, tax analysts, developers, quality assurance analysts, translators,ย and content writers.ย ย
Key Areas of Responsibility:ย
- Createย wireflows, UI components, and annotated design handoffs for development.ย ย
- Participate in design reviews and usability testing.ย
- Contribute to andย maintainย the design system.ย
- Partner with senior designers, product managers, and developers to solve user problems.ย
- Use user insights and analytics to inform design decisions.ย
- Ability toย operateย in a fast-paced, interactive,ย agile environment.ย
- Communicate design decisions with clear rationale and incorporate feedback from stakeholders and teammates.ย
- Work collaboratively and build relationships with our local and remote cross-functional teamย involved in the software development process.ย
What You'll Learn:ย
- How toย facilitateย design workshopsย
- How to conduct usability testingย
- How to work within an enterprise design systemย
- How to collaborate with product and engineering teamsย
- How to turn user feedback and analytics into product improvementsย
Required Qualifications
- Post-secondary education in User Experienceย and/orย Human Computer Interaction (HCI),ย andย have an appreciation for the UX Design process.ย
- Haveย 2-4ย yearsย ofย experience in userย interfaceย design, product design, or related design work.ย
- A portfolioย demonstratingย your UX design process and visual design skills. We are particularly interested in seeing:ย
- Well-organized and clearly labelled UI components drawn from a design system orย componentย library.ย
- Wireflowsย or user flows thatย documentย how users move through a workflow or complete a task.ย
- We value evidence of problem solving over polished visuals. Show us how you understood the problem, explored solutions, collaborated with stakeholders, and arrived at a recommendation.ย
- An understanding of user-centered design principles and agile development.ย
- Great communicationย skills, written and verbal. You speak up, ask questions, andย areย coachable.ย You'reย eager to improve your UX / UI skills.ย
Preferred Qualifications
- Knowledge of responsive design, visual design, typography,ย colour, and layout.ย
- Fluency in Englishย isย requiredย and fluency inย Frenchย is considered anย asset.
- Tools andย Technologyย Expectations:ย
- Familiarity with design systems andย componentย librariesย
- Basic understanding of HTML/CSS (nice to have)ย
- Some experience collaborating with developers
Why work for us
For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental and estate.
Becoming an H&R Block Associate it is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you!
H&R Block fosters a workplace in which individual differences are recognized, appreciated and respected. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Only those candidates selected for interview will be contacted. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Employment Type: FULL_TIME