Support Analyst
Raleigh, NC · On-site
NC-808254 Onsite/Local (In-person IV) Service Support Analyst (Jr/10+) with physical security ... Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.
Raleigh, NC · On-site
NC-808254 Onsite/Local (In-person IV) Service Support Analyst (Jr/10+) with physical security ... Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.
Raleigh, NC · On-site
NC-808254 Onsite/Local (In-person IV) Service Support Analyst (Jr/10+) with physical security ... Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.
08/06/2026 NCDOT - Service Support Analyst - Junior Location: 1 South Wilmington Street Raleigh NC ... SOC) with basic system configurations. • Assisting the SOC team and vendor partner with ...
New
08/06/2026 NCDOT - Service Support Analyst - Junior Location: 1 South Wilmington Street Raleigh NC ... SOC) with basic system configurations. • Assisting the SOC team and vendor partner with ...
New
Raleigh, NC · Remote
$91K - $163K/yr
Join our team as a Senior Cybersecurity Analyst on the Optum Technology Cyber Defense team based in ... Partnering closely with Cyber Defense, SOC, and incident response teams, you will identify high ...
Raleigh, NC · Remote
$91K - $163K/yr
Join our team as a Senior Cybersecurity Analyst on the Optum Technology Cyber Defense team based in ... Partnering closely with Cyber Defense, SOC, and incident response teams, you will identify high ...
Raleigh, NC · On-site
$91K - $163K/yr
Join our team as a Senior Cybersecurity Analyst on the Optum Technology Cyber Defense team based in ... Partnering closely with Cyber Defense, SOC, and incident response teams, you will identify high ...
Raleigh, NC · On-site
$91K - $163K/yr
Join our team as a Senior Cybersecurity Analyst on the Optum Technology Cyber Defense team based in ... Partnering closely with Cyber Defense, SOC, and incident response teams, you will identify high ...
Service Support Analyst - Junior (Onsite) Location: Raleigh, NC Duration: 12 Months with possible ... Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.
Service Support Analyst - Junior (Onsite) Location: Raleigh, NC Duration: 12 Months with possible ... Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.
Raleigh, NC · On-site +1
$112K - $193K/yr
Join our team as a Principal Cybersecurity Analyst on the Optum Technology Cyber Defense team based ... Partnering closely with Cyber Defense, SOC, and incident response teams, you will identify high ...
Raleigh, NC · On-site +1
$112K - $193K/yr
Join our team as a Principal Cybersecurity Analyst on the Optum Technology Cyber Defense team based ... Partnering closely with Cyber Defense, SOC, and incident response teams, you will identify high ...
Raleigh, NC · On-site +1
$112K - $193K/yr
Join our team as a Principal Cybersecurity Analyst on the Optum Technology Cyber Defense team based ... Partnering closely with Cyber Defense, SOC, and incident response teams, you will identify high ...
Raleigh, NC · On-site +1
$112K - $193K/yr
Join our team as a Principal Cybersecurity Analyst on the Optum Technology Cyber Defense team based ... Partnering closely with Cyber Defense, SOC, and incident response teams, you will identify high ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Raleigh, NC · On-site
Responsibilities : • Assists with cyber-threat monitoring and Security Operations Center (SOC ... analysis. • Multi-task and manage demands of multiple projects, incidents, and tasks. • Meet ...
Raleigh, NC · On-site
Responsibilities : • Assists with cyber-threat monitoring and Security Operations Center (SOC ... analysis. • Multi-task and manage demands of multiple projects, incidents, and tasks. • Meet ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Raleigh, NC · On-site
$29.63/hr
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues. Perform monthly device testing of selected buildings, and facilities, documents, and secure findings ...
Raleigh, NC · On-site
$29.63/hr
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues. Perform monthly device testing of selected buildings, and facilities, documents, and secure findings ...
Assists with cyber-threat monitoring and Security Operations Center (SOC) duties. * Performs daily ... Malware analysis. * Multi-task and manage demands of multiple projects, incidents, and tasks.
Assists with cyber-threat monitoring and Security Operations Center (SOC) duties. * Performs daily ... Malware analysis. * Multi-task and manage demands of multiple projects, incidents, and tasks.
Raleigh, NC · On-site
Assists with cyber-threat monitoring and Security Operations Center (SOC) duties. * Performs daily ... Malware analysis. * Multi-task and manage demands of multiple projects, incidents, and tasks.
Raleigh, NC · On-site
Assists with cyber-threat monitoring and Security Operations Center (SOC) duties. * Performs daily ... Malware analysis. * Multi-task and manage demands of multiple projects, incidents, and tasks.
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues. Perform monthly device testing of selected buildings, and facilities, documents, and secure findings ...
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues. Perform monthly device testing of selected buildings, and facilities, documents, and secure findings ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2) * AI/ML & Emerging Technologies * Leverage AI/ML-based security tools for enhanced detection and analysis * Assess risks related to AI/ML ...
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues. * Perform monthly device testing of selected buildings, and facilities, documents, and secure ...
Quick apply
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues. * Perform monthly device testing of selected buildings, and facilities, documents, and secure ...
... SOC team and vendor partner with troubleshooting installation and operating issues. • Perform monthly device testing of selected buildings, and facilities, documents, and secure findings. • ...
... SOC team and vendor partner with troubleshooting installation and operating issues. • Perform monthly device testing of selected buildings, and facilities, documents, and secure findings. • ...
Building automation playbooks, integrations, and workflow enhancements that improve analyst efficiency and response execution * Working directly with client stakeholders and Deloitte team members to ...
Building automation playbooks, integrations, and workflow enhancements that improve analyst efficiency and response execution * Working directly with client stakeholders and Deloitte team members to ...
$14.95 - $18.33
7% of jobs
$18.33 - $21.71
15% of jobs
$22.42 is the 25th percentile. Wages below this are outliers.
$21.71 - $25.09
14% of jobs
The median wage is $28.13 / hr.
$25.09 - $28.46
16% of jobs
$28.46 - $31.84
19% of jobs
$33.15 is the 75th percentile. Wages above this are outliers.
$31.84 - $35.22
12% of jobs
$35.22 - $38.60
8% of jobs
$38.60 - $41.97
3% of jobs
$41.97 - $45.35
3% of jobs
$45.35 - $48.73
2% of jobs
$48.73 - $52.11
1% of jobs
$14
$31
$52
| Aspect | Jr Soc Analyst | Soc Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in social sciences, related certifications | Bachelor's or master's degree, more experience |
| Work Environment | Entry-level, team-based projects, research-focused | More independent, complex analysis, strategic roles |
| Employer & Industry Usage | Government agencies, research firms, NGOs | Corporations, security firms, government agencies |
The main difference between a Jr Soc Analyst and a Soc Analyst lies in experience and responsibility. Jr Soc Analysts typically handle entry-level research and data collection, while Soc Analysts perform more advanced analysis and strategic planning. Both roles require similar educational backgrounds, but Soc Analysts usually have more experience and a deeper understanding of social phenomena.

Other
This job post has expired 1 day ago. Applications are no longer accepted.
Job ID: NC-808254
Onsite/Local (In-person IV) Service Support Analyst (Jr/10+) with physical security, Security Genetec platform, video surveillance/IP cameras/card readers, ServiceNow and Visio experience
Location: Raleigh, NC (NCDOT)
Duration: 4 Months
This is an onsite position in Raleigh, NC and required an in-person interview.
Skills:
Equivalent experience or at least three years of holding a physical security background with knowledge of security systems. Required 3 Years
Experience with troubleshooting security devices, including an understanding of the Security Genetec platform and associated software. Required 3 Years
Experience with installation and service of video surveillance equipment, IP cameras and card readers. Required 3 Years
Ability to create and maintain required documentation. This includes documenting the arrival of new devices and equipment and placing it in its prope Required 3 Years
Working knowledge of office applications (i.e., MS Excel, MS Word, MS Outlook, Visio, and PowerPoint) Required 3 Years
Working knowledge of the ServiceNow platform and associated software. Required 3 Years
Written and verbal communications are clear, concise, and able to achieve intended objectives. Required 3 Years
Problem solving skills with the ability to determine root/cause, for late deliveries, unaccounted for devices and equipment. Required 3 Years
Able to construct new policies and procedures as it relates to assigned duties and responsibilities. Required 3 Years
Description:
NCDOT is seeking a person with a basic technical knowledge of Physical Security and IT systems that align together and the ability to create programs and procedures that are aligned with the Facilities Access Control System (FACS) programs/initiatives.
This position will support duties consistent with documenting and coordinating activities with respect to inventory management, operating and familiarity with the Genetec software and all system components deployed (FACS) for Physical Security.
Manage, process, and account for all equipment, devices, material, and parts associated with the implementation for buildings and facilities.
Work directly with the Distribution Center staff and keep them apprised of pending orders.
Perform semi annual inventory assessments to ensure all devices, equipment, and material are properly accounted for. Submit assessment report to Security Management for review.
Manage the safety stock requirements.
Scheduled reports (weekly/monthly, etc.) shall be generated and submitted to NCDOT Security Management indicating the following:
o Material received during report term (inbound)
o Material picked up for surplus report term (outbound)
o Material returned to manufacturer (RMA) report term (outbound)
o Material returned to inventory from manufacturer (RMA) report term (inbound)
o Material issued to security vendor for incidents or installation report terms (outbound)
o Current inventory levels by part number
Material shall be invoiced upon arrival.
Managing the coordination and verification of scheduled PMs.
Identify which devices are coming to the end of life and arrange for replacement.
Manage the badging supplies and be responsible for restocking.
Manage the quotes and invoices that are relative to inventory.
Responsible for the surplus process and shall adhere to NC State Surplus procedures.
Ensure all retired servers are discarded in accordance with the Information Security Office procedures.
Support the Security Operations Center (SOC) with basic system configurations.
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.
Perform monthly device testing of selected buildings, and facilities, documents, and secure findings.
Assist in the creation of document(s) which details the information and design of new building construction, new implementation, and requests for additional device(s).
Manage all situations when devices are scheduled for removal because of building alterations, replacement, temporary removal, factory recall, or other reasons. This position shall brief IT-EMS when these situations occur.
Must have the ability to submit incidents, request and track all in accordance with standards established by IT-EMS.
Sourced by ZipRecruiter