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Job Alert Jobs in Chicago, IL (NOW HIRING)

HAAS Alert operates Safety Cloud ® , the largest connected transportation + road safety platform in the world. We send real-time digital alerts to drivers and vehicles through their integrated ...

Code Blue, Acute Response, Stroke Alert, Brain Alert and Cardiac Alert. The Resource Team RN is responsible for facilitating the code process and collaborating with the healthcare team to ensure ...

Registered Nurse

Munster, IN · On-site

$33.50 - $53.63/hr

Code Blue, Acute Response, Stroke Alert, Brain Alert and Cardiac Alert. The Resource Team RN is responsible for facilitating the code process and collaborating with the healthcare team to ensure ...

Site Reliability Engineer, Observability

Chicago, IL · On-site

$58.75 - $78/hr

Lead alert noise reduction and signal quality engineering-tune thresholds, eliminate false positives, and ensure every alert is actionable. * Optimize observability costs through log ingestion ...

Site Reliability Engineer, Observability

Chicago, IL · On-site

$58.75 - $78/hr

Lead alert noise reduction and signal quality engineering-tune thresholds, eliminate false positives, and ensure every alert is actionable. * Optimize observability costs through log ingestion ...

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Job Alert information

What are job alerts?

Job Alerts are notifications sent to individuals when new job postings that match their specified criteria become available. These alerts are typically delivered via email, SMS, or through job search platforms and help job seekers stay updated on opportunities relevant to their skills and preferences. By setting up job alerts, candidates can be among the first to apply for new positions, increasing their chances of securing interviews. Most major job boards and company career pages offer this feature for free.

How can I set up effective job alerts to maximize my chances of finding relevant job opportunities?

To make the most of job alerts, tailor your search criteria by specifying job titles, locations, industries, and experience levels that match your interests and qualifications. Regularly review and update your alert settings to ensure you receive the most relevant postings. Many platforms also allow you to set frequency preferences, so choose daily or instant notifications to stay ahead of new postings. Additionally, use multiple job boards and company career pages for broader coverage. Monitoring and refining your alerts can help you respond quickly to new opportunities and improve your job search outcomes.

What are the key skills and qualifications needed to thrive as a job alert specialist, and why are they important?

To excel as a Job Alert specialist, you typically need a background in human resources or recruitment, strong research abilities, and knowledge of job market trends. Familiarity with applicant tracking systems (ATS), job boards, and database management tools is essential for managing and distributing job postings efficiently. Excellent communication, attention to detail, and customer service skills help you understand client needs and deliver tailored alerts. These competencies ensure timely and accurate job notifications, connecting qualified candidates with suitable opportunities and supporting effective hiring processes.

What is the difference between Job Alert vs Job Search?

AspectJob AlertJob Search
DefinitionAutomated notifications about new job postings matching your criteriaManual process of searching for jobs through websites, portals, or networks
UsageSet up to receive updates regularlyConducted actively when needed
CredentialsTypically requires creating an account and setting preferencesNo credentials needed, just search skills
Work EnvironmentOnline, automatedOnline or offline, active effort

Job Alerts provide automated notifications about new job postings based on your preferences, saving time and ensuring you don't miss opportunities. In contrast, Job Search involves actively looking for jobs through various platforms. Both methods are essential for a comprehensive job hunt, with Job Alerts offering convenience and Job Search providing control.

What cities near Chicago, IL are hiring for Job Alert jobs?

Cities near Chicago, IL with the most Job Alert job openings:

Infographic showing various Job Alert job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Tier 1 Help Desk / Application Support Specialist

Alert IT Solutions

Downers Grove, IL

Full-time

Re-posted 19 days ago


Job description

Alert IT Solutions Inc. Awarded Multi-Year, Multi-Million Dollar Contract by State of Illinois for IT Professional Services

 

Established in 1994, Alert IT Solutions, Inc. is a trusted leader providing specialized IT project resourcing, and consulting services to government agencies in the State of Illinois. With over 25 years of relevant experience in the Information Technology industry, Alert IT Solutions, Inc. has built enduring relationships with State of Illinois agencies.

Please learn more about us on www.alertitsolutions.com

 

Job Title: Tier 1 Help Desk / Application Support Specialist

Location: Alert IT Solutions Inc. 6900 Main Street, Suite 204, Downers Grove, IL (Onsite)

Client: Illinois Department of Public Health (IDPH)

 

Overview

Support a Critical Public Health System for the State of Illinois

Alert IT Solutions Inc. is seeking a Tier 1 Help Desk / Application Support Specialist to support the Illinois Department of Public Health (IDPH) on the Long-Term Care Licensing System (LLCS) project.

The LLCS system is a Salesforce-based cloud platform integrated with Okta, used by IDPH staff and licensed long-term care facilities across Illinois to manage licensing, compliance, and facility information.

This role is ideal for someone who enjoys helping users, troubleshooting web applications, and working in a mission-driven public sector environment.

 

What You Will Do

As a Tier 1 Support Specialist, you will serve as the first point of contact for system users, ensuring they receive timely assistance and positive support experience.

Responsibilities include:

  • Provide Tier-1 help desk support for the LLCS application portal
  • Assist users with:
  • System login and access issues
  • Navigating the application portal
  • Submitting licensing information
  • Uploading documents and completing workflows
  • Searching and updating facility records
  • Troubleshoot basic application issues and user errors
  • Document and track issues in a ticketing system
  • Escalate complex technical issues to Tier-2 / Tier-3 support teams
  • Create and maintain knowledge base articles and user guides
  • Communicate professionally with IDPH staff and external facility users

 

Required Qualifications

  • 5+ years of Help Desk / Application Support experience
  • Experience supporting web-based applications
  • Strong customer service and communication skills
  • Experience using ticketing systems (ServiceNow, Jira, Zendesk, etc.)
  • Ability to document issues and troubleshooting steps clearly

Preferred Qualifications

  • Experience supporting Salesforce applications
  • Familiarity with Okta or identity management systems
  • Experience supporting government or healthcare applications
  • Experience writing user documentation or knowledge base articles