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Jewelry Operations Associate Jobs in Boston, MA (NOW HIRING)

JCPenney

Omnichannel Associate - Northshore Mall

Peabody, MA · On-site

$15.50 - $19.38/hr

General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or ... JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and ...

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All JobsJewelry Operations Associate JobsJewelry Operations Associate Jobs in Boston, MA

Jewelry Operations Associate information

See Boston, MA salary details

$12

$28

$57

How much do jewelry operations associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for jewelry operations associate in Boston, MA is $28.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.88 per hour, depending on experience, location, and employer.

How much commission do jewelry associates make?

Jewelry associates often earn commissions based on sales performance, with typical rates ranging from 5% to 10% of sales. Some positions may also include bonuses or incentives for meeting sales targets, and commission structures can vary by employer and location.

What is the difference between Jewelry Operations Associate vs Jewelry Sales Associate?

AspectJewelry Operations AssociateJewelry Sales Associate
Primary FocusManaging inventory, processing transactions, supporting daily operationsAssisting customers, selling jewelry, providing product information
Required SkillsInventory management, organizational skills, basic jewelry knowledgeCustomer service, sales techniques, product knowledge
Work EnvironmentBack-office, retail store, warehouseRetail sales floor, customer-facing
Common CertificationsNone typically required, but jewelry or retail certifications helpfulNone typically required, but sales or customer service experience valued

Jewelry Operations Associates focus on supporting store operations, inventory, and administrative tasks, while Jewelry Sales Associates primarily engage with customers to drive sales and provide product expertise. Both roles are essential in jewelry retail, but they differ in daily responsibilities and skill sets.

Is operations associate an entry level job?

A Jewelry Operations Associate role is often considered entry-level, suitable for candidates with basic organizational skills and attention to detail. It typically requires minimal prior experience and may involve tasks like inventory management, order processing, and supporting daily operations. However, some companies may prefer candidates with related retail or customer service experience.

What is the role of an operations associate?

A Jewelry Operations Associate is responsible for managing daily operational tasks such as inventory control, order processing, and coordinating with vendors. They ensure smooth workflow, maintain accurate records, and often use tools like inventory management software to support business efficiency.

What is a jewelry associate job description?

A jewelry associate is responsible for assisting customers with selecting and purchasing jewelry, providing product knowledge, and maintaining store displays. They often handle sales transactions, inventory management, and ensure excellent customer service in a retail environment. Strong communication skills and familiarity with jewelry products are important for this role.
What are popular job titles related to Jewelry Operations Associate jobs in Boston, MA? For Jewelry Operations Associate jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Jewelry Operations Associate jobs in Boston, MA look for? The top searched job categories for Jewelry Operations Associate jobs in Boston, MA are:
What cities near Boston, MA are hiring for Jewelry Operations Associate jobs? Cities near Boston, MA with the most Jewelry Operations Associate job openings:
Jewelry Operations Associate jobs near you
Infographic showing various Jewelry Operations Associate job openings in Boston, MA as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $59,305 per year, or $28.5 per hour.
Omnichannel Associate - Northshore Mall

Omnichannel Associate - Northshore Mall

JCPenney

Peabody, MA • On-site

$15.50 - $19.38/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Omni Associate

As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations.

Primary Responsibilities:
  • Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.
  • Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner
  • jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register
  • General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process
  • Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
  • Work experience- Minimum 1-2 years
  • Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required
  • Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
  • Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
  • Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range USD $15.50/Hr -USD $19.38/Hr.

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