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Jewelry Operations Associate Jobs in Rhode Island

Retail Store Associate

Cranston, RI ยท On-site

$16 - $19/hr

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in ... piercing jewelry customers. Studio Maintenance + Operations: * Help keep the studio clean ...

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Jewelry Operations Associate information

What is the role of a Jewelry Operations Associate?

A Jewelry Operations Associate is responsible for managing the daily operations related to jewelry inventory, order processing, and customer service. They often handle tasks such as inventory management, quality control, and coordinating with vendors, using tools like inventory software and maintaining accurate records. Attention to detail and organizational skills are essential for this role.

What is a jewelry operations associate job description?

A jewelry operations associate is responsible for managing the daily activities involved in the processing, inventory management, and shipping of jewelry products. They often handle order fulfillment, coordinate with vendors, maintain records, and ensure quality control, typically using inventory management software. Strong organizational skills and attention to detail are essential for this role.

What is the difference between Jewelry Operations Associate vs Jewelry Sales Associate?

AspectJewelry Operations AssociateJewelry Sales Associate
Primary FocusManaging inventory, processing transactions, supporting daily operationsAssisting customers, selling jewelry, providing product information
Required SkillsInventory management, organizational skills, basic jewelry knowledgeCustomer service, sales techniques, product knowledge
Work EnvironmentBack-office, retail store, warehouseRetail sales floor, customer-facing
Common CertificationsNone typically required, but jewelry or retail certifications helpfulNone typically required, but sales or customer service experience valued

Jewelry Operations Associates focus on supporting store operations, inventory, and administrative tasks, while Jewelry Sales Associates primarily engage with customers to drive sales and provide product expertise. Both roles are essential in jewelry retail, but they differ in daily responsibilities and skill sets.

What are popular job titles related to Jewelry Operations Associate jobs in Rhode Island?

For Jewelry Operations Associate jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Jewelry Operations Associate jobs in Rhode Island look for?

The top searched job categories for Jewelry Operations Associate jobs in Rhode Island are:

What cities in Rhode Island are hiring for Jewelry Operations Associate jobs?

Cities in Rhode Island with the most Jewelry Operations Associate job openings:

Infographic showing various Jewelry Operations Associate job openings in Rhode Island as of June 2026, with employment types broken down into 73% Full Time, 18% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Commercial Operations Sr. Staff Riverside, Rhode Island

Umicore

Riverside, RI โ€ข On-site

Full-time

Posted 21 days ago


Job description

About Umicore

Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.

About Jewelry & Industrial Metals

A wealth of applications. Umicore is an expert in developing products and processes based on precious metals such as gold, silver and platinum. These materials enable our customers to make fine Jewelry, coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these precious metals we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.

Your Key Accountabilities
  • 1. Customer Service & Order Support

    • Provide inbound customer support for U.S. and Canada overflow calls, including order inquiries, refining requests, product information, complaint resolution, and supply purchases.
    • Process customer transactions and maintain accurate records, including CARS documentation.
    • Deliver exceptional customer service while ensuring timely and professional issue resolution.

    2. Order Fulfillment, Shipping & Receivingย 

    • Process customer orders for U.S. markets, including order picking, packaging, and shipment coordination.
    • Manage shipping and receiving activities for products and refining materials.
    • Ensure accurate inventory handling and compliance with established procedures.

    3. Sales & Marketing Supportย 

    • Support the Sales Manager and Sales Team with quotations, sales reports, trade show preparation, market research, and business development initiatives.
    • Contribute to marketing activities that promote brand awareness and support revenue growth.

    4. Promotional Activitiesย 

    • Assist in the development and execution of promotional campaigns, including product launches, direct mail initiatives, advertising, and email marketing programs.

    5. Reporting & Performance Tracking

    • Prepare and maintain sales reports, KPI dashboards, activity tracking, performance metrics, and ad hoc business reporting.

    6. Order Management & Customer Account Supportย 

    • Utilize company systems and software to support pricing, quotations, order entry, order conversion, and customer inquiry tracking.
    • Maintain accurate customer and order information.

    7. Export Documentation & Logistics Coordinationย 

    • Prepare export documentation for shipments to Canada.
    • Coordinate transportation arrangements and schedule deliveries to ensure on-time service.

    8. E-Commerce & Customer Portal Supportย 

    • Serve as a key resource for the online ordering portal by supporting testing, troubleshooting, customer inquiries, and continuous improvement initiatives.

    9. Invoicing & Credit Administrationย 

    • Process daily invoicing activities.
    • Prepare credit notes and miscellaneous invoices accurately and in a timely manner.

    10. SAP Administration & Data Managementย 

    • Maintain accurate customer, pricing, quotation, and sales order information within SAP.
    • Update product and refining pricing as required.

    11. Business Development Support

    • Conduct outbound calls to prospective, inactive, and existing customers as needed to introduce products, services, and promotional opportunities.

    12. Training & Professional Development

    • Maintain current product, process, and industry knowledge through ongoing training and professional development opportunities.

    13. Cross-Functional Collaboration

    • Work closely with Production, Sales, and other internal teams to support operational objectives and customer needs.

    14. Health & Safety

    • Actively promote a culture of care by collaborating on preventive measures and continuous improvement actions related to health and safety activities.

    14. Other Duties

    • Perform additional duties and projects as assigned to support business operations.
Who we are looking for
  • Problem Solving Skills
  • Excellent verbal and written communication skills.ย ย Can effectively communicate ideas and explanations regarding the products and services that we offer.
  • Organizational skills & Analytical skills with the ability to multitask in a fast-paced environment.
  • Computer literacy with advanced knowledge of SAP, excel and or Oracle and Windows operating system programs. Proficient in Adobe.ย 
  • Strong focus on efficiency and attention to detail are critical skills as product sold is high value.
  • College preferred, however, does require a high school diploma or equivalent and 2-5 years of experience in the field or related area.ย ย Strong math skills are required.ย ย 
  • This is a replacement position.

What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?