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Jewelry Operations Associate Jobs in Michigan (NOW HIRING)

Helzberg

Sales Associate-Retail Jewelry

Taylor, MI · On-site

$14 - $16/hr

Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual ... Participate in all areas of store's operation including merchandising, displays, and maintenance ...

Helzberg

Sales Associate-Retail Jewelry

Westland, MI · On-site

$13.75 - $15.75/hr

Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual ... Participate in all areas of store's operation including merchandising, displays, and maintenance ...

Helzberg

Sales Associate-Retail Jewelry

Portage, MI · On-site

$14 - $16.25/hr

Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual ... Participate in all areas of store's operation including merchandising, displays, and maintenance ...

Helzberg

Sales Associate-Retail Jewelry

Auburn Hills, MI · On-site

$14.25 - $16.25/hr

Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual ... Participate in all areas of store's operation including merchandising, displays, and maintenance ...

Helzberg

Sales Associate-Retail Jewelry

Novi, MI · On-site

$14 - $16.25/hr

Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual ... Participate in all areas of store's operation including merchandising, displays, and maintenance ...

Helzberg Diamonds

$14.25 - $16.25/hr

Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual ... Participate in all areas of store's operation including merchandising, displays, and maintenance ...

Helzberg

Sales Associate-Retail Jewelry

Troy, MI · On-site

$14.25 - $16.25/hr

Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual ... Participate in all areas of store's operation including merchandising, displays, and maintenance ...

Helzberg

Assistant Manager-Retail Jewelry

Auburn Hills, MI · On-site

$15.50 - $21/hr

Assistant Managers take part in directing the daily retail operations of the store, while ... Providing first response to difficult associate and/or customer interactions in the Store Manager ...

Helzberg

Assistant Manager-Retail Jewelry

Troy, MI · On-site

$15.75 - $21/hr

Assistant Managers take part in directing the daily retail operations of the store, while ... Providing first response to difficult associate and/or customer interactions in the Store Manager ...

Helzberg Diamonds

$15.50 - $21/hr

Assistant Managers take part in directing the daily retail operations of the store, while ... Providing first response to difficult associate and/or customer interactions in the Store Manager ...

Helzberg

Assistant Manager-Retail Jewelry

Portage, MI · On-site

$15.50 - $21/hr

Assistant Managers take part in directing the daily retail operations of the store, while ... Providing first response to difficult associate and/or customer interactions in the Store Manager ...

Helzberg

Assistant Manager-Retail Jewelry

Novi, MI · On-site

$15.50 - $20.75/hr

Assistant Managers take part in directing the daily retail operations of the store, while ... Providing first response to difficult associate and/or customer interactions in the Store Manager ...

Helzberg

Assistant Manager-Retail Jewelry

Taylor, MI · On-site

$15.25 - $20.75/hr

Assistant Managers take part in directing the daily retail operations of the store, while ... Providing first response to difficult associate and/or customer interactions in the Store Manager ...

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Jewelry Operations Associate information

What is the difference between Jewelry Operations Associate vs Jewelry Sales Associate?

AspectJewelry Operations AssociateJewelry Sales Associate
Primary FocusManaging inventory, processing transactions, supporting daily operationsAssisting customers, selling jewelry, providing product information
Required SkillsInventory management, organizational skills, basic jewelry knowledgeCustomer service, sales techniques, product knowledge
Work EnvironmentBack-office, retail store, warehouseRetail sales floor, customer-facing
Common CertificationsNone typically required, but jewelry or retail certifications helpfulNone typically required, but sales or customer service experience valued

Jewelry Operations Associates focus on supporting store operations, inventory, and administrative tasks, while Jewelry Sales Associates primarily engage with customers to drive sales and provide product expertise. Both roles are essential in jewelry retail, but they differ in daily responsibilities and skill sets.

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Jewelry Operations Associate jobs near you
Infographic showing various Jewelry Operations Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Associate - Village Lakes

JCPenney

White Lake, MI • On-site

$12.50 - $15.63/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

Operations Associate

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the team to perform functions prior to store opening. Primary responsibilities include:

  • Customer Service: You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
  • Executes pricing and signing: You can change ticket prices and signing on merchandise across the store better and faster than anyone!
  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
  • Backroom standards: You keep the stockroom safe, clean, and organized.
  • Omnichannel: You will contribute to omnichannel efforts including Buy Online Pickup In Store, Ship From Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core competencies & accomplishments:

  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

Work experience: 1-2 years retail experience.

What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation.

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico.

Pay Range USD $12.50/Hr -USD $15.63/Hr.

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