Javascript Developer Internship Jobs in Charlotte, NC

Associate Developer, Agentic Customer Experience
Charlotte, NC
Hybrid Role (4 days onsite, 1 day remote)
Compensation: $30 - $32 per hour
ABOUT THE ROLE
Join Brooksource's Elevate Workforce Transformation Program as an Associate Developer, Agentic Customer Experience, working onsite with a Fortune 100 telecommunications client in Charlotte, NC. This early-career opportunity places you at the forefront of building the next generation of customer experience through AI-powered conversational agents for both voice and chat. You'll help design and implement a greenfield, Gemini-powered agentic platform, supporting the migration of customer journeys from legacy systems to a modern, omnichannel solution. This is a unique chance to work with advanced conversational AI, receive tailored technical training, and grow into a specialist as the platform scales. The role offers a hybrid schedule, comprehensive benefits, and a structured path for career advancement, all within a collaborative and innovative environment.
WHAT YOU'LL DO

• Build, configure, and test conversational AI agents and customer journeys on a Gemini-powered agent platform.
• Author agent behavior in natural language and connect tool calls and backend APIs so agents can complete real customer tasks (e.g., scheduling appointments, taking payments, troubleshooting connections).
• Support the migration of customer journeys from legacy IVR and chat platforms to the new agentic platform, one use case at a time.
• Write supporting code and integrations in Python, JavaScript, or Java as needed.
• Test and improve agent performance, document best practices, and help define reusable design patterns and frameworks for the wider team.
• Collaborate with developers, QA, and project managers to deliver production-ready, omnichannel customer experiences.
• Work in a modern agentic development environment (e.g., Google Antigravity), leveraging AI assistance to accelerate development.

WHAT YOU BRING

• Bachelor's degree in Computer Science or a closely related field.
• Working knowledge of at least one programming language (Python, JavaScript, or Java) with an object-oriented foundation.
• Hands-on development experience through coursework, personal projects, or internship.
• Practical experience using large language models and comfort building with AI assistance; experience with more than one LLM is a plus.
• Genuine curiosity about conversational AI, agentic systems, and customer experience design.
• Strong problem-solving skills and ability to learn new platforms quickly.
• Authorization to work in the United States without sponsorship, now or in the future.
• Preferred: Experience with AI-assisted or agentic IDEs (e.g., Google Antigravity or Kiro).
• Preferred: Exposure to major cloud platforms (Google Cloud or AWS).
• Preferred: Familiarity with APIs, web services, and integrations.
• Preferred: Coursework or projects involving LLM applications, prompting, chatbots, or agent design.
• Awareness of conversational AI or contact center concepts is a plus but not required.

WHAT'S IN IT FOR YOU

• Minimum of forty hours of tailored technical training, including agentic AI development, to set you up for success on the client's stack.
• Dedicated mentorship and program management support throughout your engagement.
• Access to a learning management system with 7,000+ technical courses and 40+ certification pathways.
• A structured path to grow into a specialist on an emerging, high-demand technology.
• Comprehensive benefits package including healthcare, 401(k), and PTO.
• Contract engagement through Brooksource with long-term runway and potential for future conversion based on performance and business need.

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.