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Java Production Support Remote Jobs in Detroit, MI

ERP/CRM Architect

Ann Arbor, MI · Remote

$140K - $150K/yr

Working closely with Sales, Customer Success, Product, Support, and Engineering teams, the Solution Architect translates business requirements into technical solutions, supports customer adoption ...

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Java Production Support Remote information

See Detroit, MI salary details

$28

$51

$69

How much do java production support remote jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for java production support remote in Detroit, MI is $51.81, according to ZipRecruiter salary data. Most workers in this role earn between $42.84 and $57.12 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a Java Production Support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

What are the key skills and qualifications needed to thrive as a Java Production Support Engineer (Remote), and why are they important?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What is a Java Production Support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.
What are popular job titles related to Java Production Support Remote jobs in Detroit, MI? For Java Production Support Remote jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Java Production Support Remote jobs in Detroit, MI look for? The top searched job categories for Java Production Support Remote jobs in Detroit, MI are:
Epic/Tapestry Utilization Mgmt. Interface Analyst (Remote) - Health Alliance Plan

Epic/Tapestry Utilization Mgmt. Interface Analyst (Remote) - Health Alliance Plan

Henry Ford Health System

Southfield, MI • On-site, Remote

Full-time

Posted 2 days ago


Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 545 frontline employees who took The Breakroom Quiz

403rd of 875 rated healthcare providers


Job description

GENERAL SUMMARY:
Working under the general supervision of the Specialist or Senior Interface Analyst, Project Manager or the Director: develops, tests, implements, and supports clinical and administrative data interfaces between Epic and ancillary systems, both internal and external. The Interface Analyst is part of a team that is accountable for production support (including 24X7 on-call duties) as well as new projects to improve and maintain integration between Epic and other systems.
The ideal candidate will have experience using technical analytical skills to seek out, research and evaluate a variety of solutions to provide clients with high quality, efficient workflows that promote efficiency and enterprise-wide standardization.
The ideal candidate will also understand design and development principles as they relate to interfaces and may include but are not limited to data flow diagrams, data element dictionaries, file mappings, field layouts and command level operations. He or she will be certified in Epic Bridges and Cloverleaf, and also have minimally have 6-9 months experience with both products.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
  • Perform the configuration (in both Epic Bridges and Cloverleaf Interface Engine) of new interfaces and enhancements to existing interfaces for Epic applications and their corresponding ancillary systems.
  • Troubleshoot technical problems and conducts analyses for efficient program/application solutions (in both Epic Bridges and Cloverleaf Interface Engine) which support client business processes, functional and technical requirements.
  • Provide input for integration solutions and architecture.
  • Participate in solutions and planning with other IT teams. Collaborate with Application Analysts, IT and Operational areas to identify and resolve workflow impacts.
  • Participate in relevant workflow/dataflow sessions and identification of resulting requirements changes with business sponsors.
  • Provide occasional training of end users for Bridges end user tools.
  • Collaborate with work teams, departments, system leadership, clinicians, staff, other IT groups, and technology vendors to define needs and facilitate solutions.
  • Support resolution of low-to-medium complexity Epic and circle of support integration issues and critical support/enhancements issues in the HFHS HELIOS (Epic) systems.
  • Performs maintenance (routine requests), incidents, and testing activities.
  • Works closely with Ancillary Departments, HELIOS Application Analysts, Operations, Epic, technology vendors, and other IT groups to triage, diagnosis and resolve all interface production support issues to the satisfaction of our customers.

EDUCATION/EXPERIENCE REQUIRED:
  • Associates Degree or two (2) years college in Information systems/processing/clinical/ engineering with emphasis on analysis/design/process.
  • Two (2) years of related application maintenance/development of system integration will be considered in lieu of degree/college requirement (in addition to below experience requirement).
  • Five (5) years of applicable work experience required; three (3) years applicable experience in a healthcare setting preferred.
  • Expertise with healthcare industry standard messaging formats (e.g., HL7, XML, ANSI x12).
  • Experience/exposure to the System Development Life Cycle (SDLC).
  • Current Certification on Epic Bridges (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment).
  • Certification on Cloverleaf interface engine (version 20.1 or higher) (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment).
  • Experience in major system implementations and/or system maintenance activities.
  • Excellent communication and interpersonal skills.

DEPARTMENT SPECIFIC EXPERIENCE PREFERRED:
  • EPIC Tapestry Utilization Management and/or Case Management.
  • EPIC Tapestry Appeals and Grievances.
  • EPIC Tapestry Membership/Eligibility and Enrollment Administration.
  • EPIC Tapestry Provider Management and/or Provider/Vendor Contracts.
  • EPIC Tapestry Core.
  • EPIC Business Intelligence Developer (BID).
  • Experience with Medicare line of business/regulations.
  • EPIC Provider/Payer 'shared instance' experience (working for an integrated health plan).
  • SQL and/or PL/SQL experience.

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915