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Java Production Support Remote Jobs in Des Moines, IA

InsuraTec

Sales Representative (Remote)

Norwalk, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Grimes, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Indianola, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Newton, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Altoona, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Johnston, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Clive, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Ames, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Urbandale, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Waukee, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Ankeny, IA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

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All JobsJava Production Support JobsJava Production Support Remote JobsJava Production Support Remote Jobs in Des Moines, IA

Java Production Support Remote information

See Des Moines, IA salary details

$28

$51

$68

How much do java production support remote jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for java production support remote in Des Moines, IA is $51.08, according to ZipRecruiter salary data. Most workers in this role earn between $42.21 and $56.30 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a Java Production Support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

What are the key skills and qualifications needed to thrive as a Java Production Support Engineer (Remote), and why are they important?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What is a Java Production Support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.
What are popular job titles related to Java Production Support Remote jobs in Des Moines, IA? For Java Production Support Remote jobs in Des Moines, IA, the most frequently searched job titles are:
What job categories do people searching Java Production Support Remote jobs in Des Moines, IA look for? The top searched job categories for Java Production Support Remote jobs in Des Moines, IA are:
Java Production Support Remote jobs near you

Member Support Specialist

Five Star Solutions

Des Moines, IA • Remote

$14/hr

Full-time

Posted 5 days ago

Job description

The Member Support Specialist serves as the first point of contact for members, clients, or customers. This role is responsible for handling inbound and outbound calls, responding to text messages and emails, managing case work, documenting interactions accurately, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong interpersonal skills, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment. 
 
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Qualifications

  • High school diploma or equivalent. 

  • Minimum 1 year of customer service, call center, support, or case management experience preferred. 

  • Strong verbal and written communication skills. 

  • Excellent active listening skills. 

  • Strong interpersonal and relationship-building abilities. 

  • Ability to communicate clearly, professionally, and empathetically. 

  • Strong attention to detail and commitment to accuracy. 

  • Ability to manage multiple tasks and priorities simultaneously. 

  • Strong organizational and time-management skills. 

  • Ability to work independently and as part of a team. 

  • Proficiency with CRM, case management, or customer support systems. 

  • Basic computer and data-entry skills. 

Essential Functions

  • Handle inbound and outbound phone calls professionally and efficiently. 

  • Respond to customer inquiries via text, email, and other communication channels. 

  • Create, update, and manage customer cases within company systems. 

  • Document all interactions accurately and completely. 

  • Resolve routine customer issues and inquiries at first contact whenever possible. 

  • Escalate complex issues to the appropriate team when necessary. 

  • Follow established processes, workflows, and compliance requirements. 

  • Maintain accurate records and ensure data integrity. 

  • Monitor open cases and follow up as needed to ensure timely resolution. 

  • Meet quality, productivity, and service-level expectations. 

  • Collaborate with internal teams to resolve customer concerns. 

  • Provide a positive, empathetic, and professional customer experience. 

$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours - 8:00am-7:00pm (CST) ; Work Days - M-F 
Paid Training - typically 1-2 weeks in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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