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Java Production Support Remote Jobs in Cleveland, OH

Java Developer Specialist

Cleveland, OH ยท On-site +1

$49.50 - $64/hr

... sell products, deliver services, generate growth, and execute mission-critical operations. We ... Role is remote Preferred * Strong desktop skills including Word, Excel, PowerPoint * Work ...

Production Build Specialist (Remote)

Cleveland, OH ยท Remote

$17 - $23/hr

Production Location: Remote (U.S.) Employment Type: Full-time (40 hours/week) About Drips Drips ... Work through a queue of support requests (cases) from internal teams and occasionally clients ...

SAP/ABAP Developer

Cleveland, OH ยท Remote

$100K/yr

... OSS support functions and escalation methodology. Experience with Java and Java script web ... of home improvement products. Targeted salary range is $85-100K/yr based on demonstrated ...

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Java Production Support Remote information

See Cleveland, OH salary details

$27

$50

$68

How much do java production support remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for java production support remote in Cleveland, OH is $50.76, according to ZipRecruiter salary data. Most workers in this role earn between $41.97 and $55.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Java Production Support Engineer (Remote), and why are they important?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What are the typical challenges faced by a Java Production Support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is a Java Production Support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

What are the most commonly searched types of Java Production Support jobs in Cleveland, OH? The most popular types of Java Production Support jobs in Cleveland, OH are:
What are popular job titles related to Java Production Support Remote jobs in Cleveland, OH? For Java Production Support Remote jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Java Production Support Remote jobs in Cleveland, OH look for? The top searched job categories for Java Production Support Remote jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Java Production Support Remote jobs? Cities near Cleveland, OH with the most Java Production Support Remote job openings:
Application Support Engineer - Hybrid

Application Support Engineer - Hybrid

Genesis10

Cleveland, OH โ€ข On-site, Remote

$80 - $90/hr

Other

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Application Support Engineer

Genesis10 is currently seeking an Application Support Engineer for a contract to hire position with a Major Financial Institution. This is a hybrid role located in Brooklyn, OH, but remote work will be considered for the right candidate.

This role involves supporting and enhancing the Oracle Financial Crimes Platform (v8.1.1), a mission-critical system for Anti-Money Laundering (AML) detection, case management, and regulatory reporting. The ideal candidate will ensure the stability and compliance of the platform through strong engineering practices and production support, working closely with Risk Management and AML Operations teams.

Responsibilities:
  • Provide engineering support for Oracle Financial Crimes Platform v8.1.1, including transaction monitoring, alert generation, and case management
  • Support daily and ad-hoc batch cycles, scheduled jobs, and data feeds that drive FCP processing
  • Troubleshoot and resolve production issues related to alerts, data quality, and batch failures
  • Perform detailed root cause analysis and document findings in alignment with audit and regulatory expectations
  • Support configuration changes, fixes, and enhancements within the constraints of FCP 8.1.1 architecture
  • Ensure all changes follow established change management, validation, and separation-of-duties controls
  • Maintain technical documentation, runbooks, and operational procedures for audits and regulatory reviews
  • Partner with Risk and Compliance teams to assess the regulatory impact of platform changes and production incidents
  • Participate in regression testing and validation activities for changes impacting the platform
  • Work closely with AML Operations, Financial Crimes Risk Management, and enterprise technology teams to translate business and regulatory needs into technical outcomes
  • Act as a technical escalation point for complex platform issues
Requirements:
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience
  • 5+ years of experience supporting or engineering enterprise applications in regulated environments
  • Strong experience with Oracle databases and SQL
  • Strong experience with batch processing and scheduled job execution
  • Strong experience with production support and incident management
  • Demonstrated experience working on systems subject to regulatory oversight, audits, and exams
  • Strong analytical, documentation, and communication skills
Desired Skills:
  • Direct experience with Oracle Financial Crimes Platform (FCP / FCCM) version 8.x, preferably v8.1.1
  • Familiarity with AML concepts such as transaction monitoring, alert review, and case workflows
  • Experience supporting platforms integrated with multiple upstream and downstream data sources
  • Experience operating in T2/T3 or CI-Owner-style accountability models
  • Exposure to financial services regulatory frameworks (BSA/AML, OFAC, CTR/SAR processes)
  • UNIX - experience with script writing
  • Oracle โ€“ SQL, Stored Procedures
  • Mainframe experience including TWS job scheduling, JCL, and LCM (for module migration)
  • WebSphere V9.X
  • Java V1.8
  • Dynatrace โ€“ Monitoring and Debugging

Pay range: $80.00 - $90.00 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!


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About Genesis10

Sourced by ZipRecruiter

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1999