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Java Production Support Remote Jobs in Bronx, NY

Optimize Partners

Senior AEM Developer (Remote)

New York, NY · Remote

$59.50 - $78.75/hr

This is a full-time, fully remote position. Responsibilities of the Sr. AEM Developer: * Building ... Experience with Java, JavaScript, HTML5, CSS3, REST, Sling and SOAP in a production environment

Recruitics

Founding Product Marketing Lead

New York, NY · On-site +1

$100K - $180K/yr

This is not a traditional PMM role focused on launch calendars and collateral production. This is a ... Comprehensive health, dental, and vision insurance * #AnywhereAugust - We support remote work ...

Recruitics UK

Founding Product Marketing Lead

Manhattan, NY · On-site +1

$100K - $180K/yr

This is not a traditional PMM role focused on launch calendars and collateral production. This is a ... Comprehensive health, dental, and vision insurance * #AnywhereAugust - We support remote work ...

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All JobsJava Production Support JobsJava Production Support Remote JobsJava Production Support Remote Jobs in Bronx, NY

Java Production Support Remote information

See Bronx, NY salary details

$30

$54

$73

How much do java production support remote jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for java production support remote in Bronx, NY is $54.52, according to ZipRecruiter salary data. Most workers in this role earn between $45.10 and $60.10 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a Java production support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

What are the key skills and qualifications needed to thrive as a Java production support engineer working remotely?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What is a Java production support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.
What cities near Bronx, NY are hiring for Java Production Support Remote jobs? Cities near Bronx, NY with the most Java Production Support Remote job openings:
Java Production Support Remote jobs near you
Infographic showing various Java Production Support Remote job openings in Bronx, NY as of June 2026, with employment types broken down into 80% Full Time, 14% Part Time, 4% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $113,407 per year, or $54.5 per hour.

Product Support Engineer

Claroty

New York, NY • On-site, Remote

$95K - $105K/yr

Full-time

Posted 24 days ago

Job description

Description
We're growing and looking to hire a Product Support Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We're a fast-growing, award-winning team where innovation meets purpose-and we want you to help us define the future of cybersecurity.
About the Role:
As a Product Support Engineer at Claroty, you will play a critical role in supporting enterprise customers who rely on our platform to protect their mission-critical environments. You will act as a trusted technical advisor, troubleshooting complex networking and system-related issues across SaaS and on-prem environments. This is a highly visible role that requires strong technical expertise, customer-facing experience, and the ability to navigate complex, high-impact cases independently.
You will collaborate closely with R&D, Product, Customer Success, and Technical Account Managers to ensure customers achieve maximum value from the Claroty platform.
Responsibilities
As a Product Support Engineer, Your impact will be:
  • Work independently to investigate issues reported by enterprise customers, reproduce customer problems, and involve others on the team as necessary
  • Demonstrate critical thinking, strong communication skills, and the ability to develop strategic ongoing customer relationships
  • Maintain excellent relationships with Claroty Enterprise Support customers, Technical Account Managers, Product Management, and local account teams
  • Analyze and resolve complex high-end customer problems
  • Maintain a proactive approach to customer happiness, identifying and correcting customer satisfaction concerns and clearing any concerns or technical roadblocks
  • Escalate support cases and priority issues to management as needed
  • Identify and independently take on additional tasks
  • Provide visibility of customer status through regular reporting and cadence calls

Requirements
What you need to succeed in this role:
  • 3+ years of experience as a Technical Customer Support Engineer or similar customer-facing technical role
  • Strong hands-on experience with networking concepts and troubleshooting
  • Solid Linux system administration and troubleshooting experience
  • Deep understanding of networking standards and protocols such as DNS, DHCP, TCP/IP, and HTTP
  • Experience working with networking tools (e.g., Wireshark)
  • Strong analytical and problem-solving skills with the ability to manage complex technical scenarios
  • Excellent interpersonal and communication skills, both written and verbal
  • Highly motivated, customer-focused, and passionate about technology
  • Team player with the ability to collaborate across multiple functions

Advantages:
  • Experience with databases and virtualization technologies
  • OT (Operational Technology) background
  • Cybersecurity experience

About Claroty
Claroty empowers organizations to protect the mission-critical infrastructure that underpins modern life. The AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection. Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance-whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Claroty is deployed by hundreds of organizations at thousands of sites globally. The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America. To learn more, visit claroty.com.
The expected base salary range for this role is between $95,000 - $105,000, determined by objective criteria including skills, qualifications, and experience level. This range represents base salary only and does not include variable compensation components such as equity or bonuses. Details regarding the broader total rewards package will be shared prior to interviews. Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL backgrounds, and special accommodations are available upon request in all selection phases.
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