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Java Production Support Remote Jobs in Louisiana

Harris

... and Java. * Collaborate with Product, Support, QA, and Engineering teams to improve customer ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...

Louisiana Cat

Digital Specialist - Product Health

Reserve, LA · Remote

$115K - $116K/yr

Support remote services, including remote troubleshooting and remote flash coordination * Stay ... Handle Product Link onboarding from Salesforce * Quote connectivity and Product Link repairs * Run ...

Louisiana Cat

Digital Specialist - Product Health

Reserve, LA · Remote

$115K - $116K/yr

Support remote services, including remote troubleshooting and remote flash coordination * Stay ... Handle Product Link onboarding from Salesforce * Quote connectivity and Product Link repairs * Run ...

First American

$85K - $113K/yr

First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency ...

First American

$20.34 - $27.12/hr

First American's GO Title division provides global title and escrow production support across all ... This is a remote job opportunity. #LI-DS1 #LI-REMOTE Pay Range: $20.34 - $27.12 Hourly, Remote This ...

Cayenta

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Contribute ideas for product and process improvements What we are looking for: * Experience ...

Cayenta

(Remote) Support Analyst

Iowa, LA · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Contribute ideas for product and process improvements What we are looking for: * Experience ...

Harris

(Remote) Support Analyst

Iowa, LA · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Cayenta

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Harris

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Harris

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Cayenta

(Remote) Support Analyst

Iowa, LA · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Harris

(Remote) Support Analyst

Iowa, LA · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Harris

Reporting directly to the VP of Operations, you will partner closely with Product, Engineering ... The ideal candidate is an experienced support leader with executive presence and demonstrated ...

Harris

Reporting directly to the VP of Operations, you will partner closely with Product, Engineering ... The ideal candidate is an experienced support leader with executive presence and demonstrated ...

Harris

You will have the unique opportunity to solidify our market-leading OMS product while also ... Analyze and resolve complex spatial data and software issues to support the stability and ...

Harris

You will have the unique opportunity to solidify our market-leading OMS product while also ... Analyze and resolve complex spatial data and software issues to support the stability and ...

Alteryx

$103K - $134K/yr

... productivity metrics to support the scale and success of our global sales initiatives. PLEASE NOTE: while this role will be 100% remote, we are looking for candidates based on the East Coast to ...

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Java Production Support Remote information

What is a Java production support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.

What are the key skills and qualifications needed to thrive as a Java production support engineer working remotely?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What are the typical challenges faced by a Java production support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

Are Java production support remote programmers still in demand?

Java production support remote programmers remain in demand due to the ongoing need for maintaining and troubleshooting enterprise applications. Skills in Java, troubleshooting, and remote collaboration tools are essential, and many companies continue to hire for these roles to ensure system stability and performance.

What are popular job titles related to Java Production Support Remote jobs in Louisiana?

For Java Production Support Remote jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Java Production Support Remote jobs in Louisiana look for?

The top searched job categories for Java Production Support Remote jobs in Louisiana are:

What cities in Louisiana are hiring for Java Production Support Remote jobs?

Cities in Louisiana with the most Java Production Support Remote job openings:

Java Production Support Remote jobs near you

Product Support Technician (customer service and tech skills)

Manchac Technologies LLC

Alexandria, LA • Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Description

At Manchac Technologies we're redefining what manufacturing excellence looks like. We create cutting-edge automation solutions that simplify complex, error-prone processes in the healthcare industry - and we do it with passion, teamwork, and innovation. As a stable, growth-oriented company, we believe in empowering our people to think creatively, act boldly, and grow alongside our success.


Responsibilities:

  • Provide frontline technical customer support of our pharmacy automation.  
  • Resolve customer cases in a timely manner through phone support, remote troubleshooting at customer site.  
  • Document detailed case notes of steps taken and each interaction with customer and/or machine.
  • Periodic travel to customer sites to repair machines as well as provide customer refresher training.  

Other Duties:

  • Follow all related standard work, processes, and procedures, while offering ideas for improvement.  
  • Maintain current knowledge of company products, services, resources, and processes to effectively respond to customer inquiries and troubleshoot DOSIS systems.
  • Mentor and train other team members as applicable by supervisor.

Why join us:

  • Company benefits including medical, dental, vision, life, short-term disability, and long-term disability
  • PTO time accrual plus 10-12 paid holidays
  • IRA with company match
  • Stable, employee-focused company that values your contributions and supports your professional growth
  •  A workplace where you'll have opportunities to give back to the community, celebrate successes, and be recognized for your contributions

Note:

The offer will be contingent upon satisfactory completion of a background check and preemployment drug screen.

Manchac is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, gender identity, sexual orientation, national origin or citizenship status, age, disability, genetic information or veteran's status.  

Requirements

  Education & Experience:

  • High school diploma or GED required
  • Proven customer service experience preferred
  • Mechanical, electrical, or technical skills required
  • Experience with pharmaceutical automation a plus but not required
  • Intermediate or advanced MS Office skills

 Schedule:

  • Fulltime position 
  • Overtime available
  • Some travel

Apply